LivHOME

LivHOME is a reliable home care agency that is available ²⁴⁄₇. They can be reached at (805) 687‑8766 at anytime. Please, feel free to contact and set up a free assessment.

I work in the health care field, specifically assisting patients and their families make arrangements for their after-​hospital care needs. Over the last 6 years, I have had the occasion to work very closely with the LivHome office & staff in Santa Barbara. Their service has been as advertised — high quality and with a focus on patient and family satisfaction. The office staff is professional, and Jessica S., the «face of LivHome in the Community» is personable, fair-​minded, professional and always responsive to the customers’ needs.
The compnay’s response time has always been prompt — and while they may be a little more costly than other agencies — the adage holds true: «You get what you pay for!» The non-​medical Home Care that LivHome provides allows people to remain ‘independent’ at home if that is what they desire. I would highly recommend LivHome to those searching for a high quality, caring, lower cost alternative to Long-​Term Placement, as well as short-​term services to assist with that transition home.

I was referred from Jeanette Chian of the MS Society to the services of Liv Home, specifically to work with Patricia Garcia. This is my review:
Pros:
Patricia Garcia is warm and means well. She shared she was a nurse so has a compassionate side.
Cons:
Unreliable. For our first meeting Patricia did not show up and did not call to followup until a couple days later. On more that one occasion I tried to call and reach her only to get a «This voicemail is full and you cannot leave a message»
Unprofessional: She gave me her own diagnosis of an illness being fatal, which is not why I was seeking the Liv Home services. Not only unprofessional, but unethical and disturbing.
Poor communication: A few times I had questions that I submitted in email, as I thought that might help her to follow through in a reasonable manner (and since as I shared hard to get a hold of her via phone). Sometimes she would respond, sometimes not and other times rather than answering or explaining would be dismissive in a ‘that’s the way things are done.“
Lack of honesty: I felt at times when a question about a procedure or service was posed and she didn’t know the answer instead of a professional response, «I’m not sure… let me find out the answer and get back with you» she would give a half-​explanation that was inaccurate which costed me energy and time.
I since then found another professional to assist me.
My advice is to do a very thorough interview with Patricia Garcia before hiring her.