Cos Bar of Montecito

Absolutely love this place! Super knowledgeable and friendly staff. They have all of the great beauty brands you could want in a beautiful setting. Its a must!

This past weekend, my fiancé and I, went to Cos Bar of Montecito, to originally just look at their selection of fragrances. We really did not have any specific brands that we were interested in purchasing. However, after seeing the incredible selection of both men and women fragrances, we immediately decided, that we were not going to leave empty handed.
We were immediately greeted upon our arrival and made to feel welcomed, by the entire staff of Cos Bar of Montecito! However, on this particular visit, we were fortunate to be assisted by sales representative, Debora Kraushaar. She greeted us with a huge smile and «hello.» Debora was absolutely welcoming, polite, knowledgeable, and really made us feel like family. She was able to answer all our questions and was extremely generous with her time in helping us; especially considering, there were several other customers that she was also busy helping. Debora has an extremely generous spirit! She treated us more like family, than customers!
The ambiance of Cos Bar is absolutely luxurious, and the staff obviously embrace their job (s), with an infectious passion! The staff was extremely attentive and knowledgeable, and wonderfully polite. I’ve been to several department stores and boutiques shopping for fragrances, but I’ve never experienced the quality of service, nor the sheer selection, of quality products, that were on display.
In closing, for those in the market for a new fragrance, or beauty product, especially, very difficult brands to acquire; or if you’re just looking to replace your current fragrance, or beauty product (s), you definitely have to take a step inside Cos Bar of Montecito and look around. I guarantee, that you’ll not regret the decision for a second. The warmth and kindness of the staff, certainly helps to create an amazing and memorable experience!
Thank You Cos Bar of Montecito & Debora

Just visited this store with my mother while taking a walk down the street here and was impressed with the high end makeup but was so upset and disgusted really with the women working there who never so much and greeted us while we were in the store for a few minutes and just fyi we were the ONLY two people in the store. I’m a big fan of customer service and just general politeness and got not so much as a smile in this store. It did not make me want to buy from them.

This place really does have a huge range of hard to find and cult-​status brands and items.
They’ve gotten a little bit of competition from the more recently opened SPACE NK in the Von’s Shopping center up the road, but they still have some exclusives. And they have shipped stuff to me that they don’t have in stock from another one of their stores fast and free. SPACE NK doesn’t really do that, so they have the edge there.
Some of the staff here are top notch. They recognize me when I come in, are extremely friendly and they know their products. Others are hit and miss… While most are pretty laid back and helpful, a couple of others are super hard sell and it’s annoying and unprofessional. And they can be clueless about the lines they sell and their own products.
For example, I went in to stock up on some of my favorite products and was told that one of them had been, sadly, discontinued. Of course, it’s always the most favorite product, right? I was so disappointed and left with my other items.
Turns out, the item wasn’t being discontinued at all. And after a little research on my part, I came back in the following week and bought two of that item. Plenty had been in stock in the drawer the whole time! It bears noting that the sales person had never looked for the item, just told me it wasn’t available any longer.
I suppose mistakes happen, but part of the lure to go into these higher end cosmetics boutiques is that everyone working there will know their stuff.
Bottom line: By all means, check this place out. Especially if you’re looking for hard to find brands like Cle de Peau or By Terry or Claudio Riaz.

CosBar is still heaven to me. It’s the only place where I’m actually friends with everyone there because they’re so personable. The quality of their merchandise is still the best and it’s a much more relaxed atmosphere, which is always good. I have found my favorite skin care in this store thanks to the recommendation of the ladies here.
To the only non 5 star review here, I feel like there was definitely a miscommunication here. EVERYWHERE you go whether it’s Nordstrom, Saks, Neimans, or Macys, there is a 3 item purchase with an appointment and lashes are never included. Why? Because this is how you’re paying for the time and service. It’s a 3 item minimum purchase for everyone so if you want to add lashes to your purchase, that’s fine. Just keep in mind that’s in addition to your 3 items because it’s definitely extra work that requires fitting them, cutting them, gluing them on and then making sure they’re comfortable and if it’s not, they have to keep trying until it is.
Make up artists are artists and this service isn’t free and it shouldn’t be free. They put in a lot of work and time to ensure that you’ll look beautiful when you walk out the door and it comes with a price of a 3 item minimum purchase so buck up and buy the lipstick, the eyeliner, and whatever else you really liked.
At least this way you get to actually get something out of it. If you hire someone to come to you, you pay them and that’s it!

Wonderful wonderful wonderful. They do everything possible to make you happy, and beautiful! Thank you ladies of Cos Bar.

This could have been a better review, but in the end, I am frustrated. We were there for a private party for our wedding party and guests and the terms were changed on me. They first said it was a 1 item purchase, then a few days before, it turned into 3. I felt this was poorly communicated, and this was for our wedding. Its never about the $ in my opinion, but the principle. As the bride I was so upset I had to ask someone else to call the salon to negotiate it down to 2 items for my guests… which was agreed. But the day of the wedding, they were still forced to buy 3 items, not all my guests, but some.
I was so embarrassed because I had promoted it alike a wonderful experience to just have to get 1 item. I am sure they would all buy a ton as it was, but to be forced was crazy.
Sadly, we had to all do our makeup over because only 3 of the 5 girls actually liked their makeup, or maybe it was the forceful sale :(
Point of the story, be up front on what your terms are, and stick to it. Communicate with the staff, and hire artists with more experience.
I liked them for allowing our charity voucher to be used for our wedding, but even though its been months after the wedding, the end result is a negative experience that could have been avoided.

I had a great experience when walking into Cos Bar to ask a question. Elizabeth Ann helped me right away. She let me experience the products (by putting them on me to get a feel for what she recommended) and made sure that I did not walk out of the store with an incomplete look (aka half my face being done up like many cosmetic store do. She worked with me in my price range and I love the results of the Dior face moisturizer that she recommended. I will definitely be heading back.