Chicken Little

This review is long overdue! I have been a customer at Chicken Little since we were pregnant with my now 9 year old son. Jennifer and her team are the best. They always have the best selection and best advice. They are my go-​to store for baby gifts and birthday gifts. I get overwhelmed in big-​box stores and while shopping online might be convenient, Chicken Little provides a personal experience that other places lack. It is nice to know that there are still some good, old fashioned, local stores out there with excellent customer service that you can rely on. After 10 years, I see the same smiling faces every time I go in. And they gift wrap! That alone makes it worth the trip downtown.
A quick example of how awesome they are… Last week I needed a last minute birthday gift. I didn’t have time to get downtown, but my husband was on his way home from work. I called the store and talked to April. I told her my budget, the age of the child and what we were looking for. It was wrapped and waiting for my husband to pick up within 20 min! Seriously, it is hard to find that kind of service anymore. Thank you to everyone there for all your help over the years!

We were in town for our «baby moon» and could not escape the burning desire to check out every baby gear store we could. As first time parents, we are obsessed with getting the best stroller possible. Initially, we ate at the restaurant next door and completely dismissed the store because from the outside it just looks like a toy store. However, we came back a few days later after reading the Unilocal reviews and were amazed as we made our way to the back of the store to stroller/​carseat/​baby furniture heaven.
We were assisted immediately by the sweetest and most informed person ever. She was able to give us her honest opinion about the very high end luxury brands and the more practical choices. I was happy to be able to see some of the items I’ve coveted online in person (the Uppababy Vista bassinet holder) while my husband was in «Bugaboo» heaven — pushing strollers around and competing in what can only be described as «competitive stroller breakdown and reassembly.»
We were obviously not going to purchase anything on our baby moon and especially since we aren’t locals but that didn’t change the sales associate’s attitude towards us. She actually had a great recommendation for stores for us to check out in Orange County. We ended up going to the store in OC and the customer service there was so poor it made us miss what we experienced at Chicken Little.

Love finding cute and fun baby stores on my travels. And oh what a gem this place is chicken little is by far on my top 10 list. Will travel to Santa Barbara just to shop here. I gave only 4 stars for the simple fact of reading some of the other complaints about the people working behind the counter. I was greeted by the staff in a friendly manner which was great and they seemed more than friendly. I picked up a few items and they held it at counter while I still shopped but then when it came to check out I felt like I was bothering the 2 girls personal conversation. I stepped away for a minute picked up another item to purchase and then had to ask to be checked out. So it did make me feel a little not wanted. I would have given 5 stars since I love this cute little store but feel the need to hopefully open the eyes of management to have there help carry on there conversations elsewhere when customers are ready to check out. Other than this I think this is a great baby store and I will be back. Hopefully I can revise to a 5 star. Love chicken little!

I love the staff here. We shop here a lot and registering here was really fun… The staff was so helpful going through each product with us because were first time parents. We really are thankful for april and the rest of the staff for great shopping experiences!

I came in and bought an Uppa Baby Vista Stroller. Super knowledgeable staff. Same price as Amazon. They even built it for me. They also carry honest products.

I absolutely love the product that this store has to offer. I have had several encounters with the owners and they are friendly and knowledgable and extremely helpful!
The reason for the 3 stars is because the employees of this establishment seem to have no sense of customer service. Almost every time I go into this store no one is willing to help and when I do ask for help it is as if it is not convenient for the employee. It’s unfortunate.

Cool selection of items, friendly customer service. Layout is a little confusing and feels a bit cluttered at times. Would like to see more of a flow.

I was able to find Grovia cloth/​modern diapers and prefolds to help us survive our vacation. They are one of the few brick and mortar stores that carry cloth diapers — and I was grateful that they did.

This store has excellent selection on so many things. BUT– the staff is so rude! They are not helpful, seem generally unhappy & act like its a bother to ring up a purchase. Hopefully someone will read this and address this issue. Maybe they would be happier working some place else? I don’t like shopping here because of the staff.

Quite possibly the rudest people I have ever had the displeasure to deal with.

I could go on and on about how amazing this children’s boutique is! I won’t though. I will say that from the day we registered at this store before our daughter was born they made us feel like we were family. We have purchased most of the items we have needed for our daughter at this store with the best guidance from Jenny and her staff. They made a point to get to know our family and help us honestly! They are great!!! It’s so nice to know that amazing boutiques like this exist.

I LOVE the products in this store. The clothes and toys are great quality; many things you can’t find in other stores. The owner was very helpful and guided me to exactly what I needed BUT, like some others, I found the other staff to be quite rude. I had to return a carseat that simply did not fit in my car due to my bucket seats and the staff insinuated that I didn’t know what I was doing. «We’ve installed this very seat in small Ferraris… you’re the only one with this problem…» I very politely said I could wait for them to show me how to install it correctly; nope too busy.

Was happy they carried brands that Babies R Us and Target does not carry without having to drive too far. Was very happy with the service we received when purchasing our Uppababy travel system. I would come back here to shop for my son. Agreeing with everyone else though, it is very pricey so be prepared.

I hate being the bad guy, especially the bad guy in a baby store, but here I go with my bad self anyway.
It’s not the most organized place, but they have piles and piles of baby stuff. They’re good on the baby stuff.
The issue I have is the horrid customer service. So horrid, in fact, it doesn’t even exist! I’ve come in quite a few times looking for baby gifts and each time, the employees have been far too busy gabbing away with one another to bother with assisting any customers. All I hear is «Yip yip, yipyip, yip» non-​stop about things not even related to baby stuff. They don’t even take a break to breathe in between their incessant yips, much less to see if they can assist a potential customer. When I’ve asked for help, they seemed annoyed that I interrupted their riveting conversation. This has happened to me every single time I’ve been here and no, I do not look or smell like a wildebeest. I have a credit card and all my teeth. My hair isn’t spun from gold, my skin isn’t sculpted from the finest imported alabaster, and most importantly I don’t give a damn about Bradston’s party or what Khymberlee wore to pilates I literally just can’t omg totally heehee, but maybe that’s the problem.
The prices are high, yes, but I’d be willing to pay higher prices for convenience since it’s in a far more accessible location for me. I’m not willing, however, to support an establishment run by a bunch of Beatrices.

I was hoping this shop had chickens, but no, it’s more of a baby/​toddler/​mommy supply shop than an actual toy store. Very well stocked and clean for its purpose, but definitely out of my range of interests.

I needed a gift for a one year old girl. She has a lot already because she is very loved. So I went into Chicken Little without a clue what to get.
Carmen assisted me with enthusiasm and a really deep understanding of the appropriate gifts for a one year old girl.
The selection was wonderful. But what really helped me was Carmen choosing items and telling me what was good about them until I found a perfect book with touchy feely stuff on it and then a matching stuffed animal.
The cute factor was off the chart.
The little recipient hugged her stuffed animal that Carmen helped me pick and I’m so pleased. I couldn’t have done this on line. And they wrapped it nicely and had cute gift cards.
I’m glad little Santa Barbara has Chicken Little!

Great store awesome staff… I just hope next time I don’t run into the rude owner who was hesitant to give me information about a rocking chair I bought there several months ago. He is very rude and my recommendation should not interact with customers.

The owner is nice, but other helpers ought to find another line of work– incredibly rude. It is unfortunate, since they carry various high quality items. For that reason they get 2 stars.

Chicken Little is a fun boutique store that offers unique items, and lots of local Santa Barbara products that you couldnt find elsewhere. The owners are very friendly. The location is ideal also.
They do rent some items, but I have had a much better experience using the premium local service Santa Barbara Baby Company at
— besides renting cribs, strollers and car seats in Santa Barbara, they also rent baby equipment in Ventura, Oxnard and Ojai. I have used them for many years and love their service.

Chicken Little is the primary baby/​kid store in SB (other than SB Baby). Yes, there are some boutiques and then there is K-​Mart, but if you need a one-​stop shop for toys, clothes, supplies, gear, etc. — Chicken Little is it.
The first thing that one must know is that the prices are jacked up at least 10% from what you’ll find on
, much less what you’d find shopping around online (or buying used!!!)
However, the staff is very helpful and willing to explain things to you. The selection is also quite good for a brick-​and-​mortar store. The large selection also creates a tight space. It is hard to get through in a larger stroller.
One thing that I’ve always been impressed with is that although CL sells the higher-​end baby stuff, they also carry lower-​end (hence cheaper) products too. I really appreciate this.
So, all in all, I’d suggest going online for the majority of your baby stuff, but if you need something immediately or want to actually handle it, Chicken Little is a great resource.