Celltek

When you have teenagers with cellphones best to make a friend in the business.
Great company with friendly staff have fixed many of our broken screens.

After calling over ten places in Santa Barbara, and looking online I finally found a place that would fix my iPhone6 plus cracked screen for the best deal in town. I called ahead of time before to get an estimate. The owner is very polite and actually wants to help you, as opposed to other stores that just want to rip you off. The best part about it was that he was super quick and I was in and out of the store a lot faster then what I thought. The quality of the new screen that he put on looks amazing and like a brand new phone. I will definitely recommend this to my friends! Great customer service!

Great service!!! And also very fast. Really glad I brought my iPhone here because it’s also the cheapest place I’ve found (and I’ve had my iPhone fixed 6 or 7 times)!!! I will never go anywhere else

Apparently my 30’s have brought on a bout of butterfingers.
Although I had owned a smartphone for several years without ever cracking the screen, in the last 12 months I have cracked my Iphone screen 3 times due to dropping. Three?! Yes, three. Ugh… How thoroughly embarrassing.
However I am coming clean in order to give this place the accolades it deserves.
The first time I needed to get it fixed/​replaced, I did a ton of research to find the right place. Cost wasn’t a factor, since the crack was so bad that my screen blacked out, so I just wanted it fixed as fast as possible. Most places told me it would take 24 hours, or at least a few. When I called Celltek, I was told it would only take 20 minutes! I hung up my friend’s phone and drove right over. The second time was just as speeding. And even though I figured my phone was just getting old, I asked if he knew why it was having issues connecting to the charger. He got some tweezer type of tool out and dug out a bunch of fuzzy matter (he said it was just pocket lint) from the charging input and now it works better than ever. Didn’t even charge me for the extra help. The third time took almost two hours, since he was in the middle of several other projects when I came in. I didn’t mind at all because of the great customer service. Also on my last visit I had him instal a new home button since mine had become rarely responsive with age. Only charged $ 20. Yay.
More good news-​They charge at least $ 10 less for screen replacement than the other places I checked out.
Super friendly, super knowledgeable, super efficient and super affordable.
Btw…
One reviewer complained about paying $ 6 for the parking lot that Celltek is near. Easy fix– Just park in the Marshalls garage across the street! It’s free for the first 75min.

Avoid this place.
Had my cracked iphone cell phone glass replaced, it cracked within a month while in my pocket. When I brought it back in to the repair shop, as their website offers a 90 day warranty, the employee stated that the phone is bent and the glass «didn’t stand a chance». It would’ve been nice to have been told that before I spent $ 93 replacing the glass.
Total bush league customer service and a waste of my time and money.
Avoid, avoid, avoid. You’ll be sorry if you bring this place your business.

Worst Customer Service I have EVER experienced. The owner of the CellTek next to 24 hour fitness is a Jerk’
I went to CellTek about 2 months ago. I have been debating posting this review because I know how hard it is to run a business. BUT I say this to say I need to let everyone out there know that this cell phone repair place is horrible. #1 They are understaffed. They only have one person working at one time. This is an issue because when they are working they are not inclined to help someone that has just walked in the door. You feel like a bother just by the way the guy looks at you when you walk in. #2 I researched them on here. Did not see any problems. Had a SB Axxess card deal to use on my shattered iPhone 4s. Problem solved right? Wrong… #3!!! I went into this place with a cosmetic problem, came out with a technological problem. Really!
My front screen shattered, then my back camera stopped working after they fixed my front glass screen. Great! What a nightmare. I then go in there and the worker took 45 minutes and he still had no idea what the problem was. The owner then took 30 minutes, after I already had to come back to get serviced when he was available to fix the problem that he was ultimately responsible for. He said I’ll replace the motherboard in your phone. Really great music to my ears… Lastly, and here’s where I made the decision to never go back and to write you this. He gives me the new phone, and I ask him why I can’t have the old one back. No paper documentation of any of this because it was never available might I add. And the owner stands up and states you already have a new phone… I told him it was NEVER supposed to be like this! He then caught himself in a lie, then proceeded to make me feel inferior to him because he was in the wrong, and did not intend to make it right. I just became a nuisance, instead of a $ 65 paying customer. Wrong… Hence why he stood up. The last words I told him were: «You all have absolute horrible customer service, and I will never be coming here again, and I am writing the worst review on Unilocal.» He then says, «Ok, that’s fine, I don’t care.» So, Unilocalers! You decide if your precious phone– that is basically a life line– is worth the heartache and hassle.

My THANKS & gratitude to FRANCISCO AT Celltek! I had a charging problem with my tablet & Samsung wanted me to send it to headqtrs for repair… how could I live without my tablet for even ONE day??? :) A friend suggested that I call Celltek & I AM SO GLAD I DID! Francisco was immediately able to detect the problem & IN LESS THAN 60 SECONDS was able to rectify it! My tablet was up & running THAT FAST! These guys know their stuff & I always appreciate being able to «go local»!!! Thank you Francisco & I will recommend Celltek to all my friends & family!

I love this place! The are fast and professional, and I always get a great deal. They are keeping my old ipod alive, in spite of my abuse :)

Fast, quality work with great service and affordable. These guys have it on lock. Gilbert was a great help, I would go to cell tek for screen fixes before stepping foot in a Mobile store like verizon any day.

Best deal and quick service!

I brought my smartphone in to have a USB port replaced as my phone wasn’t charging properly. I left my phone with the tech and he told me that the part wouldn’t be in for a few days and he would give me a call when my phone was ready. Fast forward about a week and a half. I still haven’t heard from the guy. I end up calling him myself and he tells me the phone is ready for pickup. I go to the shop at 11 am the next day. The sign on the door clearly says the business opens at 11am. The doors are locked, place is dark. I take a seat outside and wait. And wait. Around 11:30 the tech finally arrives and opens up. I go in and he gets my phone out. I ask him to plug it in to assure me that it is in fact repaired and has the ability to charge. He complies and I pay him the $ 65 for his services. I leave the shop and insert the SIM card into my newly repaired phone. The phone is unable connect to the network. I play around with the settings to see if anything was out of place. Nothing. I walk back to the shop and inform the tech. He too plays with the settings to no avail. He then takes it to his operating table to open it up. Another customer walks in and I can see the tech is getting a bit stressed as we both watch him. He tells me he’s going to have to keep it longer so he can try and figure out what was going on. I agree and head home without my phone once again. The tech calls me a few hours later and informs me that the phone is beyond repair and it has been rendered useless. So basically, I took my phone in for a routine repair and it came out totaled. I ended up having to spend money I don’t have for a replacement and the only compensation I received from Celltech was a refund for the $ 65 I spent to have them murder my phone. If I wanted to kill my phone I would have avoided the headache and sacrificed it to a toilet. Heed my advice and avoid this business at all costs.