Windsor

I went into this store hoping to buy a dress for a wedding and while i was browsing through the dresses in the store with my 10 year old daughter she found a dress that she liked and it fit her so she was holding onto to it until we were done since i didnt find a dress yet i was still browsing for one and was looking towards the entrance but then headed back to the back of the store and my daughter was 10 steps behind me when one of the workers stopped her and told her she needed to put the dress at the register if she liked it and my daughter told her its ok that she hold it and came to me to tell me so we continued browsing and notice that same employee kept following us from a distance acting as if we were perps trying to steal so i handed her the dress and told her i really liked this dress but since your harassing me and i refuse to support any establishment that acts that way she apologized and i left i wouldve respected her if she was to address me instead of picking on my daughter

I went in to buy a dress for my girlfriend for the wedding we are attending this weekend. She originally ordered a dress online but it hasn’t come in the mail yet (she ordered it about 2 months ago). Unfortunately, she was busy so I had to buy the dress for her by myself. Now, shopping for her can be somewhat difficult because she is only 4’10″ and I can be sort of clueless when it comes to the length that will fit her. The manager working– her name is PC– was extremely helpful! I noticed she was similar in size to my girlfriend, so I asked her to help me pick out dresses that were most likely to fit her. I ended up buying one of the dresses she suggested and my girlfriend loves it! PC was knowledgable, friendly, and professional. She made my shopping trip really easy and we will be back because of her!

Gotta love this! So they have a 50% off all SALE merchandise… Manager on duty says «Yes it’s 50% off our sale merchandise except this dress that’s on sale?!»
Told her the store manager needs to hear this theory… Then she ok’d the 50% off in the sale item!!! *#%?¥
Ok I’m in the twilight zone

Worst customer service!!! I was looking for a dress and I had my 8 month old baby in a stroller. I tried on a few of them… I had like 10 girls ask me if everything was ok… They even said that they could take the dresses to the dressing room while I was shopping … I was like nooo thank you… also… I grabbed a pair of earings and a bracelet and some girl said that she could take them to the counter while I was shopping… it made me feel like if I was going to steal it… I went to pay the pair of earings and the price was $ 6 and the lady asked me for my ID and kept looking at it… I just said … it’s me!!! Uggg they made me feel very bad… will never shop at this store again …

I shop at Windsor frequently and at this location I always have an okay experience, nothing amazing. There was someone who actually had great customer service and was super helpful her name was Gigi i believe. She was great I never get helpful people like that at any Windsor. I would have walked out actually satisfied with my shopping experience there but the girl ringing me up, Yessenia I think, was so! rude she had the worst attitude throughout the whole time I was up there, she didn’t acknowledge my compliment about Gigi instead she looked at me turned away and started talking to one of her coworkers. And when it was done she left my bag on the counter and walked away. I mean wtf? Anyways Gigi’s awesome and Windsor needs to start hiring more people like her.

I had a great experience the 2 times I’ve been in here. The girls are very helpful and nice. Not to pushy but there if you need them. I was here today feb the 7^th and all the girls were very helpful. I appreciate good customer service. Help when I ask for it. Thanks girls. Great job.

Absolutely horrible service. The two managers on duty would not even stop what they were doing to speak with me, and one of them walked away mid conversation. Never shopping at Windsor again because of my experience at this store.

I needed a dress to go to a friend’s wedding and nothing too expensive since I would probably wear it once. Went to the one at ‘The Block’ and their selections of dresses were limited when I went, and the dresses I chose were kind of ruined/​beat up by careless shoppers or workers. So I turned to this store located inside of Main Place hoping to find a dress.
This Windsor store has a huge selection, and I believe this store has the same selections as it’s online store. Not only do they have dresses, they have casual clothing and some cute going out/​clubbing attire.
Service was great, I had trouble between 3 dresses and the sales associate was helping me decide which dress looked good on me and thanks to her, I felt like I rocked in that dress at the wedding.
Overall, if you’re (and also me!) looking for a dress that’s inexpensive yet looks great for a limited time use and also attentive, honest sales associates, turn to this location/​store.