US Post Office

I honestly hope someone reads this and does something about my issue.
I got a letter in the mail stating that I will no longer be getting my mailed delivered unless I put my dog in the back yard or move my mail box. I got this letter right after I witnessed the mail delivery guy grab the mail smack my fence around and smacked my dog. That’s when of course my dog barked. I happen to be on vacation that week and let me dog out in the front yard. I just want to make one thing clear we work Monday thru Friday and my dog is in the back yard 95% of the time. This mail man happen to take video of my dog barking and he took it up to his manager MARVIN. I find the most disturbing part that he didn’t video himself provoking my dog. Little does this mail man know I have cameras all over my house I wonder what the police will say if I release my video maybe animal abuse??? My whole neighbors are sick and tired of this mail man. I tried calling the manager MARVIN and the way he treated me over the phone was just sad. I couldn’t even get a word out to explain myself. Bottom line is I don’t want any trouble I just want my mail delivered to my house. My dog will no longer be in the front during the business hours the mail gets delivered but did the manager hear me out nope he did not he only yelled at me over the phone. Not to mention he called me names. Very very sad that the post office has people this MARViN working for them. It makes me sick that a person is out there delivering our mail and provoking our dogs the way he does.

This is a review for the RESEDA Post Office. I wanted to post this so the main Post Office in Santa Ana can be aware of this issue…
For the past four weeks I have not been able to receive all my mails and have lost private information like my bank information, disability checks and medical information. I have contacted and visited the Reseda post office several times regarding my lost mails but each time I was there I spoke with a lady name Michelle. The first time I spoke with Michelle was on February 9, 2015, I informed her that I did a changed on address on 02÷6÷15 and I needed to cancel the changed of address. Michelle then said she will do a «cancel forward» so my mail will continue to be delivered to my current address. I asked her if my address has been changed in the system, she said not yet so it should not be a problem cause it takes a few days to make changes in the system. I asked her again to make sure she understood me, «so my changed of address had not been process so my mail will not be forward or lost right? She said yes, she will file a reverse or cancel changed of address for me. Since that day I have mot received all my mails and lost may private information and lost my disability checks. I went back to the Reseda location 3 times again and spoke with the same lady (Michele) twice and spoke with another lady. They both said they will check the system and that my address is still the same and it has not been changed so the error is not on their part. Fast forward, another two weeks later and many lost mail and conversations with the postal service. My mails are still not being delivered but I was told that everything in the system is okay. Today, April 27. 2015 two months later, I went back to the Reseda office and spoke with Michelle and asked if there is anyone else who can help me resolve the issue, she then said wait for April and she will be right out, in the meantime she said she just check the system and the cancel forward request form was never submitted and my mail have been going to a wrong address! April the supervisor, confirmed that the update was never done and that she can’t do anything but to submit the cancel forward today (two month later after the first time I requested a cancel forward address… two months later and there is nothing they can do! I was so upset that I told April can you please verify to make sure your employees do not make the same mistakes again. She said okay and then she asked Michelle out loud «Do you remember this lady»? Michelle respond without even looking at me «NO». It was the worst feeling in the world for someone especially a US Postal Service employee to just lie and not show any compassion at all! After all the things I went through and still going through because I had stolen credit cards and checks! There were not any explanation nor an apology or not even a compassion shown! I stood there as she said NEXT!
I hope this doesn’t happen to anyone else!

Wow, dropped by on a whim (I had mapquest-​ed a different office) but since it was close…
There were two people working but one of them Becky was the nicest, most patient, helpful post worker I have ever experienced. She did take her time, but i didn’t perceive it as slow, simply not rushing.
My best Post office experience, and that is saying a lot.

A post office with more than two people working at a time! WHAT? I didn’t think that ever happened! Quick line, 4 people working at the counter! My fastest post office experience ever!

Staff are slow, have no sense of urgency and lines are long. I once had an employee come from the back room to an empty register, ring one person up, make eye contact with me, and then slowly amble back from whence he came. While I was waiting in line with a bunch of aggravated customers. What the hell.
Also, while you’re in line, some self-​centered, arrogant folks have the nerve to bypass the line and walk straight up to the register, yet the postal worker doesn’t politely ask them to get into line. They decide to help them on the spot.
So if you want prompt service, ignore the line, pound your fist on the counter top and demand to be served this instant. I won’t do that myself since I’m a civil human being but from my experience that appears to be the best course of action if you want to leave the PO while it’s still daylight.