To’and Mo Towing

the worse service from this cowards who want to charge 75 to off hook the car!!!
They are towing a car with a Sick Child
The father went to get his diaper bag and to his own surprised the was ready to go with the kid on the back seat!!!
What kind of animals are these people???

These guys are great. The negatives are from people not following the rules and parking a «Tow Away Zone», read the signs people. Tough job but great guys!

This place is as shady as they come so much so that I’m going to get a lawyer to get my money back they towed my daughters car illegally on Christmas Eve heartless people heartless heartless heartless and all the other cars in this complex park in the same spot and don’t get towed they towed my daughters car illegally they didn’t lock it down on the truck and they drove across the street into a private neighborhood and latched it on the truck illegal totally illegal the tow truck driver was very rude tried to start a fight with my family members and cussed at my daughters I can’t believe a big company like this would have a terrible tow truck driver like the one they had on Christmas Eve I have his tow truck number and his actual driver number this place is terrible terrible heartless people

THIS SCUM ILLEGALLY TOWED US ON CHRISTMAS EVE! SCUM SCUM SCUM SCUM SCUM!!! Their stupid driver from Santa Ana illegally towed our car without the proper justification, even though we argued it accurately, it’s «their word against ours». Didn’t care that we had to stop temporarily behind another car in OUR building to let our disabled mother exit the vehicle. His driver number is: driver 26, truck 32 (bald, with a total jerk attitude). WATCHED THE KIDS CRYING AS THE CAR WAS BEING TOWED. Wanted an extortioned pay out to unhook the car and when we offered to pay he just drove off. Didn’t even notify the police of this before we did like they were supposed to. This place is so illegal and I am very much looking forward to all the negative karma and law suit coming their way!

These people are horrible and would probably eat their young. They towed my car even though I had a parking pass and charged me $ 250.00 to get it out. When I finally got my car back I noticed that they damaged my bumper. They sneek around and prey on people. Shady. Avoid them like the plague. Again… Do I have to give a star?

This business is beyond shady. long story short: they have a deal with several security services to use them for towing and they get a cut.
My car was towed from a legitimate spot (with permit and from a car port). so much so, when I brought the situation up to the leasing office they refunded the tow fee as they are aware of this situation.

I use Tow n Mo to help enforce the parking policies at the community I manage. They are courteous, take pictures to have back up for why the towed are prompt and follow the law. I have used them multiple times. Highly recommend.

This place runs a scam service! I lived in an apartment complex where the maintenance guy told me that pretty much they get a cut of every car that To and Mo tows. If they see someone without a parking permit park, they will cal To and Mo to come and tow them immediately just to get a commission.

Never do business with this establishment. Their customer service is awful and the girl on the phone is super rude and disrespectful. Worse service ever!

My car was towed and, regardless of the fact that I disagree with it, my experience was good at To N Mo. The guy who got my car for me was super nice and really helpful.
A few things to know:
1. The address is 518 poinsettia in Santa Ana
2. Bring cash or a card belonging to whoever is on the registration. They will not let you use anyone else’s credit or debit card.

Upon walking into Santa Ana towing company. I was flustered annoyed and very emotional. I spoke to a man name Ben, great guy and he made me feel so comfortable. He told me to stop crying offered me a bottle of water and apologized for it being the biggest bottle he had… Which was already huge. So that put a small on my face. Over the phone I was quoted a different price then what I was tld when I approached the corner but Ben worked things out for me and reassured me everything would be ok. I wouldn’t never ever want to get my car towed again but if it was towed this is the company I would go for. Thank you once again Ben I appreciate it and I know God has blessings coming your way!

Watch out for this company they like to steal and charge ridiculous prices! If you need a tow service keep looking there’s way better companies in the area I don’t need to talk smack just read all the bad reviews others have posted they talk for themselves! if I could I would do negative stars on To and Mo!

Horrible horrible customer service, they are rude and curt on the phone, don’t return calls or communicate amongst themselves because I have called multiple times and gone no where with anyone

This is a bad company! They tried to make money by towing your friend’s car who visited you at the Heritage Point Apartment in Irvine CA

Zero stars for this piece of crap place. Unilocal doesn’t give you a no star option. They towed my car after five minutes of me parking in MY OWN APARTMENT COMPLEX. Total disappointment. Deserved to be sued. And the customer service was NOT helpful.

Despite being mad that my car was towed in the first place, i can not deny the awesome customer service that was provided when my car battery, clutch fluid, and unstable window were all altered and not working by the time I picked up the car… Mike, danny, & oscar went out of their way to tune up my car and made sure i left with a vehicle safe to drive.
I just wish they had a bathroom that I could’ve used. I asked but they said that they had no restrooms for customers.
If my car ever gets towed again I hope that it ends up with To and Mo.

My tire popped today and I was a crying mess! I called To’ and Mo and Patricia was very helpful and sent someone over to my location as soon as possible. When Daniel got there he was not only helpful but made my day with how kind he was. He was very efficient and changed my tire very quickly. He also made sure to explain what he thought happened to my tire and checked the rest of them and made sure I was comfortable before I left. Thank you again to the To’ and Mo staff for turning a bad day into a better one.

They are ridiculous. They sit at my apartment complex at 11 59 pm everyday waiting for midnight to strick and then here comes the tow trucks. I live right next to the gate they come in through and I watch them like cinderella missing midnight curfew. I laugh at them every night. Just to prove a point on what I think they do. I was willing to risk $ 235 in tow bills, just to prove my point. I’m a resident at meditaranian village apartments and I parked in the visitors parking with my sticker in the window and sat and watched that within 30 mins a tow truck had hooked up my car and towed it away at 10am. So my point is this place is a rat trap. They need to be stopped. The owner is a crook…

This company is such a scam. They charge 175 per hour. My axle broke off and I was stranded. I had already called another company after reading reviews about this one. While I waited police dept showed up. The other company didn’t show up till after To and Mo already had my vehicle up. They still charged me 175 just to put down my car. Outrageous! It took the driver 15 minutes to hook up my vehicle. I wouldn’t have mind paying the 15 minutes, but really 175 just to lift up and put my car back down.
The only reason I’m giving this company one star, is because of the driver. Very respectful and nice.

Months later and I’m still carrying a grudge with To’ and Mo’ Towing. The company is shitty, for lack of a better word.
Back in March 2013, my apartment complex mistakenly had my car towed because it was supposedly parked in the wrong spot — a spot that I pay for and park my car and HAVE parked my car since March 2012. One day my husband and I went down to the parking garage to head out for dinner and was shocked to discover my car was gone. Thinking it had been stolen we immediately called the police only to discover it had been towed. The eff?
Because I still live in the apartment complex where the car was towed I haven’t written a scathing review of the complex (yet). But, believe me, I’m just as much pissed off at the apartment complex as I am with the towing company.
Anyway, we go to pick up my car at To’ and Mo’ Towing in Santa Ana (of course) and couldn’t even find the bloody entrance. Once inside, the girl working behind the glass window was incredibly rude, her attitude accusatory as if I had committed a crime of some sort.
After what seemed like forever, we finally retrieve my car and get the hell out of To’ and Mo’ Towing. The next morning upon close inspection we discover that my car had been damaged while being towed. We contacted To’ and Mo’ Towing and, of course, they denied any responsibility or wrong doing. Long story short, my auto insurance carrier accepted the claim and took care of everything (thankfully). The whole incident was nothing short of horrific and I’m glad it’s all behind us now.
Outrageous fees. Incredibly rude service. To’ and Mo’ Towing sucks.
There’s a special place in Hell for the good people of To’ and Mo’ Towing. That’s all I have to say about that.