Santa Ana Police Department

SAPD department is at risk this year, active local gang are plotting to shoot a known Santa Ana gang unit officer, and trust me this gang circle is fully armed with high powered assault rifles;

Wow, my family member was almost killed in Santa Ana and it’s been 4 days and still the prick that committed the crime is at large because the cops haven’t filed their report! There was video and footage, but nothing has been filed! I usually respect the cops and have total respect, but maybe Santa Ana doesn’t know what they are doing! No communication and there is still a suspect at large! Let’s hope no one dies from this guy because the police would be to blame!

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This review is SPECIFICALLY for my experience with 911 Dispatcher Ms. Garcia of the Santa Ana Police Department on Friday morning, November 27, 2015 at approximately 2:00am.
I am a 3^rd generation proud to be Santa Ana resident.
I have lived in my current resident community for almost 5 years.
As an extrovert by nature, I am friendly with a few long time resident neighbors and a few new residents within close proximity of my immediate resident dwelling.
Our community has experienced a recent rash of vehicle break ins and graffiti.
Earlier this month my family and I received a notice from our leasing management team to be on alert and to report suspicious activity concerning break ins. etc to the authorities.
My family member and I witnessed a potential crime in progress at approximately 2:00am.
After seeing a motor vehicle with occupants who appeared to be stealing another motor vehicle. I did the fastest thing that I could do before these persons could leave and I called 911.
I was screened by the first 911 dispatcher and given the okay and transferred to Ms. Garcia who did not lead her questionnaire process tactfully, she sounded upset and stressed from only God knows what… hmmmm maybe she hates her job and working on Thanksgiving night… how will i ever know if she truly loves serving the community… oh i probably won’t!
After a few moments of providing her with detailed information including my relevant personal information she wanted to know my exact residence unit # Why? when the suspicious potential crime is happening at the parking lot, not at my unit… Really???
I provided Ms. Garcia with a whole lot of detailed information and she forgot to ask me for the license plate numbers but you want my exact unit #… You have 1 job to get all relevant reportable information…
Ms. Garcia patronized me the whole time with a condescending tone As If…“YOUR CALL IS NOT IMPORTANT TO ME” which means that the JOB she signed up for is not important to her either…
Oh. but I can bet that Ms Garcia wants to keep her salary and all her benefits at the expense of the public people, my neighbors, my family and I but no she won’t shed a single word of empathy, compassion and care during the time on the phone with me to do her JOB… #FAIL
Ms. Garcia basically said at the end that I was WRONG for calling 911 with this type of call.
No wonder people in our community are afraid to speak to the police or law enforcement employees when they truly need help, it’s partially because people like Ms. Garcia perpetuate this stereotype that Santa Ana residents are damned if we do and damned if we don’t…
We need to say something when we see something… That’s what we ought to do and encourage the good deeds of our good samaritans.
Thankfully I know enough sense that this is an «isolated misguided choice of words and bad attitude» lacking by this individual and not a reflection of the department as a whole… Hmmmm… Then who is Ms. Garcia’s actions or lack there of a reflection of… Maybe she needs more training or go do paperwork instead in filing cabinet somewhere back to basics with this basic 911 operator.
Ms. Garcia should not forget why she’s really at work, it’s not just overtime or double time on your pay to work the holiday.
It’s not a punishment to protect and serve the community of Santa Ana on Thanksgiving, Ms. Garcia who acts like she hates her job and having to work on Thanksgiving. Sorry bout it!

I thought it was only in the movies that the police acted like they did when I interacted with them. I was stopped for a traffic violation, they asked if they could search my car and I said yes because I had nothing to hide. I take an anti-​anxiety medicine called klonopin, they found my pill caddy in the center console. They informed me that the 5 klonopins that I had were not in a correctly labeled bottle. I offered to drive to my house and produce the bottle and prescription or I offered my shrinks number neither of which they could be bothered with. They then asked me to stand up (I was sitting on the curb per their request while they searched the car) and without warning both of them grabbed me and threw me down on the pavement breaking two of my ribs. They then took me down to the station where I demanded to speak to the officer in charge because I felt undue force was used in my arrest. When I said that I could see them bristle up, they put me in an office with one of the officers that arrested me and threw me on the ground, which I later found out was against protocol. He asked me over and over if I wanted to make a complaint, I kept saying yes! Then a woman cop came in and said that they had found a chunk of what looked like chocolate wrapped in clear plastic in the inside of my fitted baseball cap, they said it was HEROIN! I was shocked and I literally said «I thought this only happened in the movies» because I do not do heroin, I don’t even know what it looks like! It was a scare tactic and it worked, the officer said he would drop the piece of «heroin» in the trash if I withdrew my complaint. Not knowing what these police officers were capable of I said I would not make a complaint, and the officer acted like he had just out smarted me. I was then held in the jail for 2 days until my arraignment where my girlfriend brought in my prescription and I was immediately released. I wonder if I had held my ground if the next step was to beat me with a phone book? I thought of filing a lawsuit, but after they so easily produced HEROIN and blackmailed me with it, I was unsure what they were capable of. This type of policing is why people are up in arms all around the country for how they are treated, all for a couple prescribed pills that I now ALWAYS carry in the bottle. Don’t they have anything better to do?

Wow really are our tax dollars really at work? Whos doing quality control for this place? Came to file a police report at 6:03pm place is completely locked… Just a pay phone looking thing outside.
Pick up a phone gave them all the info was told to take a seat and wait. Uh theres no seats out here, just the pavement. At 6:36pm picked up the phone again not trying me sound impatient told them im still waiting and its been more then 30 minutes… Lady told me youve only been waiting for 17 minutes and an officer will come out when theyre available.
Its 6:46 now and ill keep updating the time until i actually see someone. Wow! To protect and serve…
Yay police car came 7:02pm

Unfortunately I have to say I am extremely disappointed to know our tax money goes to these crooks. What good is it to have law enforcement if they are not going to help us when we actually need help. All they are good for is catching us when we make a human error and penalizing us for it. I am dissatisfied and hate to know this is our Police Department. We had an incident which was a hit and run and damaged our property but when the officer came all they said was that a report was not necessary even though we have the license plates because the damage was minor. It does not matter if the damage is minor write an incident report and let us take him to court but don’t get lazy and find a way to get out of writing a report. Unfortunately now we are liable. I even said I am willing to take this to court does that not mean anything. I want this scumbag off the streets. I have to say I’ve lost all the respect I had for this department. Thanks again for being no help at all and thanks again for not caring and thanks again for taking tax payers money.
Before this I had a lot of respect for you guys but after you guys did nothing to help us I will never see you guys the same.

This video of a dispensary raid shows where the officers want to be. Not on the beat stopping real criminals. Rather where the money and meds are found.

Whatever happened to serve and protect? Not in Santa Ana. It’s mo wonder there’s crime happening in Stabba Ana. Police don’t come when you need them unless it’s something VERY major. Irvine, Fountain Valley are much more protected of their community.

HOLY CRAP. I have nothing but respect for Police Officers, and disgust for people who call them «pigs». BUT HOLY HELL. THE ONE TIME IN MY LIFE THAT I EVER NEEDED THE POLICE DEPARTMENT AND THEY JUST DISMISSED ME.
I was robbed infront of an ATM Machine with rolling security footage and the detective decided he is not going to investigate before even reviewing my case. Said he only investigates losses of over $ 950, which I had to tell him is exactly how much my phone costs. He then spoke to me for 60 seconds asking me questions and then told me he is not gonna touch my case.
Detective Verdugo, if you don’t want to investigate perhaps you shouldn’t be a detective, free up a seat for someone who WANTS to do their job. This whole thing could have been resolved with a simple phone call to their jail and he doesn’t even want to do that.

When your officers are caught on camera eating edibles and the chief still has the balls to defend them and give them paid administrative leave, you know you have a corrupt police department.

police eating marijuana on the job should be fired. no wonder santa ana is a armpitt.
Police treating disabled american citizens like trash while letting illegal mexicans wonder the street and look for work in front of home depot.

…i don’t live in Santa Ana but seeing their actions people there should be afraid of them… I can see them as thugs and thiefs and planting evidence to achieve their goals. All should be fired but will see…

**Updated 8/​22/​15**
Oh, and the saga continues. Wonder where the funding is coming from for this unnecessary lawsuit. My guess is it’s you, loyal tax payer!
Shouldn’t we hold them to the same level of expectations (or better yet, higher expectations??) as us civilians? If you don’t want things to be recorded, shouldn’t you just NOT do it in the first place? For us common folks, if the tables were turned, it’d be automatic jail time :)
6÷11÷15
Shame on you. Vandalizing a shop, stealing their merchandise, and belittling a handicapped civilian? How are you doing any good? The citizens of your city should be in fear for having your squad protecting them. I know not all officers are terrible people, like those in charge of raiding the shop, but they represented your team with such disgrace. Do us all a favor and resign.
And if you’re calling the police to find your stolen phone, turn on «find my phone,» or get an app for it. These people do not deserve your hard earned tax money.

I was in a not-​at-​fault accident where an officer created a report. More than 2 weeks later the officer still hasnt submitted the report. i was told multiple times it would be 10 days max upon calling this worthless department I was told that it was more like 2 – 3 weeks based on priorities but the reports are submitted daily. Wtf? Ifi t has already been submitted what the hell takes 3 weeks? My insurance wont do anything till they see the report and im stuck limping around in a knee brace taking buses and über instead of receiving my insurance money to get my life back to normal.
Ty for dragging this out…

I’ve dealt with Santa Ana police for various things and their response time is fast.
I called to report my iPhone stolen from my car when I went for a car wash and not only did I get one police officer dispatched over, I got two officers who with their own phones logged on to FindMyIphone and tracked the guy down! He was found, arrested and charged with possession of meth and petty theft. The police then brought my phone back and yelled at the manager of the car wash because he had let the employee off early so my phone was sold and they split the profit ⁵⁰⁄₅₀. Cops don’t usually do this and some may say it’s a waste of time but it goes to show you that some officers actually go above and beyond.

I literally had to download an app to leave an anonymous tip after calling 5 numbers who «don’t take the information» I had on three criminals.

I’m writing this for my Sister-​in-​law since she does not Unilocal.
Today was terrible! I picked her up to take her back to the airport so she could go back home to Ohio but first we had to stop by to drop off a package of items she bought while she was out here. She calls me in a panic asking if I saw her wallet in my car, after several minutes searching my car and the surrounding area, we discovered it was lost and/​or stolen. She ran into the Jack in the Box by the post office to see if someone may have seen it trying to use it to get food and found out by two ladies that stand out in front that some kid had it and was taking off across the street (Main) towards downtown Santa Ana. After some chasing and trying to follow/​find him, we called the cops while several other people were trying to help us get to him as well. SAPD said they would have someone out shortly to take a description and to wait at the Jack in the Box parking lot until someone arrives.
All of this took place around 11am and proceeding until noon when we lost the kid in the parking structures. She called and told the cops that unfortunately she was not able to stick around for long because she had a flight to catch at 2 in Ontario and still had to make the drive out that way. We sat around until 1230 when we finally had to leave so she could catch her flight… SAPD called her 2 hrs later asking where she was because an officer was in the area looking for her. Seriously! By that time, the kid is LONG gone and she would have missed her flight.
I understand a stolen wallet is not high on their list of things to take care of but come on! By that time any smart person would have all cards reported as stolen and the point of finding it anymore is moot

And this is where our tax money goes to??! They are indeed lazy and worthless like other reviewer said. I came here to file a report. The blonde at the first desk saw me and went back to talk to her co worker like I didn’t exist. Plus I was the only one there!

Two stars because they returned a call promptly, but if I’m only reviewing the brick and mortar location it’s a big fail because their website says they are open 24 hours, and I’m standing out front, in front of locked doors. And I’m adding an extra third star because the officer on the little phone out front was helpful, but that’s as high as I go since I had to pay for parking across the street to find this out.