Santa Ana Club

Fucking cunts right from the first word. Terrorists! And I have only been on the phone with them. Luckily I can spend all the time in the world in small claims court and even if I don’t win I know it will irritate them. If you ever see one of them anywhere they shouldn’t be call and report them. Not much happens, but the police don’t like to be bothered so they will note how many time they are called on. If you see their driver on the phone or any distracted driving, call the police on them. If they drive one mile over the speed limit, call the police on them stack those calls against them. Play the kind of fair game they like to play.

Updating my review on suing this terrible illegal company. This website goes through a few illegal things that this company does.
It is very easy to sue these people and take them to small claims and recoup 4x your money!
They use to operate under the name Pepe Towing, but have recently changed their name.

These people have nothing better to do. They towed my car not even an hour parked were It was, charged 360 when it wasn’t even kept a day only 2 hours. Which is bs!

Watch out for these scum bags! This place is a joke and that dude Gonzalo works there that’s why he is given them the props AND 5 STARS! They towed 8 – 10 cars around 3 hours after they put up no parking signs. I know because I checked for signs BEFORE I even parked at 11pm. I then went to my car at 7:50 am and car was towed with BIG NEW RED signs posted with glue still dripping wet. I even have pictures and video of proof. They wont be getting away with this one thanks to Legal Shield! Know your rights!
CASH ONLY & CHARGED ABOVE POSTED RATES

This place is fucking garbage. $ 325 base tow rate to pick your car up, add $ 45 to each day it stays! Also, if you want to pay with a card, you had better make sure that your registration and card are exactly the same, or you’d better have cash in hand. Please for your sake never ever even consider this towing company. They are shady, and typical of the Santa Ana trash that surrounds them! If I could give 0 stars, that would not be enough, the fast I have to give them one star irks me.

«Santa Ana Club S.P.» towed my vehicle, and I’d like to share two thoughts:
First, when I look back on what time I parked my vehicle, and when they hooked up my vehicle (per their log), I get the district feeling that they are aggressively looking for targets to tow.
The cost to retrieve my vehicle was $ 360. But if you arrive after 5pm, be prepared to have cash. When I presented my identification and a credit card to release my vehicle, the attendant asked if I had cash. I asked if they accepted credit cards. They replied that they did – but «not right now» because «they technically weren’t open». They were good enough to suggest that I not use the ATM in their lobby. (The convenience fee was high.) Instead, I should go to the Wells Fargo directly across the street. It makes me wonder how much cash income goes unreported.
If you park, beware if the area is patrolled by this firm.

CASH ONLY & CHARGED ABOVE POSTED RATES
In a situation where you don’t have a choice who to do business with & towed you will be stuck dealing with the tow company: Santa Ana Club
Also you will learn what occurs after midnight:
1. you will be insulted
2. you’ll be expected to pay cash
3. you will be treated like you’re an idiot
If you’re OK with all of these and you will have a very fine experience with this company and employees.
If you’re a regular person who parked in the wrong place at the wrong time and didn’t know any better, you will find yourself getting towed!
And, you’ll be very disappointed to learn that not only will you be treated poorly, you will also be accused of being a prostitute and essentially lied to.
I know some people hate their jobs and working at night and clearly the woman working at Santa Ana Club Towing office does…

Thieves, unprofessional and rude. With unexpected fees such as 60 $ for dollies, first day storage of 45 $ even though they did not store it for a day. And an 80 $ surcharge fee for a Sunday pickup. Those people need to get out of business, I will make it my goal to do so!!!1

Be Aware! You will pay an extra $ 80 dollars for a Sunday pickup! (gate opening fee)!!!
They towed my car Sunday morning, i called to get it and the rate was $ 360 for a Sunday pickup. They will refuse to tell you how much you would pay if you pick it up on a weekday (45 dollars is an extra day charge) but then you would have to pay the extra 80 if you decide to pickup your car on Sunday. (this information they will not share with anyone) and i had to pull it out of her mouth.
Nancy, The Sunday receptionist, is a total B, she will belittle you and will refuse to tell you accurate information, i asked her how much i would have to pay if i pick up my car on a Monday!!! or the fee breakdown… Mean, unprofessional, and has awful attitude. If she was my employee I would fire her on the spot!
That said, you are on your on with them…(the police will not help you on that one because they don’t care and they are not contracted by the police)
But know your rights, and ask questions!

Return my call Gonzalo been waiting for two days now. Hope you call me while I’m n the middle of my thanksgiving dinner while I’m with my family.
–Noe
December 1^st still no call from Gonzalo. This place sucks the receptionist is a complete bitch, that reminds me of Roz from Monsters Inc. Gonzalo acts like he’ll take care of you but he won’t. The place is filthy in appearance and really unprofessional. Check for damage on your car and make sure you understand each fee you are charged for before you pay anything. This place will scam you! I’m currently in the process of legal paperwork against this place and reporting them to the better business bureau and channel 2 undercover.

Awful experience, a bunch of crooks, inexperience employees! this place is a joke and that dude Gonzalo works there that’s why he is given them the props!
And a «good rating» who is he trying to impress his uncle? Who owns this trashy place? They’re unprofessionals and they are being investigated for predatory towing and this are the same scums that used to be pepes towing and got sued by the family of a gentleman who died protecting his car, and was killed by one of pepes towing trucks aka Santa Ana club towing
So stay away from this unprofessional clowns! And let’s keep them out of bussines!