Newport Carpet Service

Awesome job!
We had two large and many small light stains from spot remover all over my new carpet. Frank gave me a reasonable quote over the phone. He followed up to set up a time that worked for us both. He did a great job matching the unique color (a greenish, two tone taupe) and prepping and dying the carpet. It looks like new! And, his work is guaranteed for a year.
Highly recommend!

Frank responded immediately after sending him images from my cell phone. It was that easy!
He’s honest and highly recommended and did a really fantastic job covering up my carpet stains from dried and bleached puppy pee. Excellent experience !

Our rescue dog did a number on our carpet that was just over a year old. I am so happy we called Frank as he matched the color perfectly. He was on time, very professional, and did an outstanding job. Highly recommend.

This review is for «Spot Dye Wizard» Frank Troiano.
Frank gave us a quote over the phone, and came the next day to assess and fix our carpet bleach stains. He was professional and courteous. He fixed four spots in two rooms varying from 1 – 4 inches in diameter. The results were nothing short of miraculous! The next day, my wife noticed the persistence of two small bleached areas and called Frank. He assured her that his work was guaranteed for a year, and that complete removal sometimes took two or three treatments. He returned the next day and quickly fixed the remaining stains.
We could not recommend him more highly!

I have tried all carpet services literally all and all types from steam to Chem dry to Host system. Frank at Newport Carpet Service is the best by far. He did use a steam truck but his machine is just so more powerful and it really heats the water. He actually restored my carpet to almost new condition. He repaired a damaged area and tightened up another area that had a bulge. His nephew Jonathan was with him today and they didn’t stop working for well over 4 hours. He also gave me great prices to clean many chairs and lounges. I had to tip him. I was just so pleased. The carpet was also dry in just 4 hours. Plus when you call him you are dealing with a real gentleman who knows his business. I guarantee this will be the best decision you will make for carpet service.

Frank really knows his stuff. This is more art than science and he fixed one big pet stain and a lot of small ones beautifully. I learned that the bleaching can take months or years to appear no matter how carefully you clean. Now you can’t tell unless you know where it was and even then you have to look closely.

Excellent work! Called on Frank the wizard to remove some stains before moving out to get my deposit back and he delivered!

I am a CARPET cleaner, been in business over 45 years, while I can do some simple dye spot repair I call and refer Frank often to handle the things only a Dye Wizard could fix. he teaches classes in the art of spot dying as well as carpet repair. If I’m unable to do a job well I have No fear referring him

I had about seven «spots» that were each about 8 inches in diameter on fairly new, expensive carpet. I think some were caused by pet accidents and some were caused by a vinyl exercise ball that leached color out of the carpet. Anyway, Frank was able to successfully dye all of them and you can’t tell the spots were ever there. He also patched a new piece of carpet into a closet where we had a water leak last summer and had to remove the mildewed carpet. He is prompt, efficient, knows his business, and very reasonably priced. Really a nice guy and a terrific service!

Frank is amazing. I had a sick pet who had an accident while I was away. The pet sitter used bleach to clean it and ruined the carpet. It has more than a dozen bleach spots and I thought great I am going to have to pay $ 5K to get new carpet. Then I looked up carpet dying and Frank’s company appeared.
I reached out to Frank and he was quick to respond. After discussing the issue, I txt him pictures and he responded with a quote and time he could do the work. Since he was coming to dye the carpet, I figured I should have him clean all the carpet in the house too. He was prompt, professional, priced right, and so gifted!
The carpet came out amazing. You cannot tell that there was ever an issue. And the cleaning was great as well. I recommend Frank to anyone who is facing a carpet issue. He is so talented! I have already referred him to co-​workers.
Simply amazing!

Frank is an artist with carpet dying, repairing and patching. Lifesaver for saving damaged carpet! He is professional and timely too!

Frank is a miracle worker! We had a contractor spill on our upstairs hallway. 23 spots over 10 feet of carpeting! Frank was able to fix 21 of them! Really inexpensive and much easier than trying to install new carpeting that would match the rest of the house. Frank was easy to work with and he was able to come out to our house quickly.

Frank definitely knows carpet. He re-​stretched all our carpets, taking away the bumps and bulges. I was amazed that he could do that around our furniture.
He repaired the pad under our 3^rd floor bedroom. Then he dyed the whole room where the sun had faded certain areas. Now it looks brand new.
Frank was fair on his price, easy to schedule with and very prompt. He communicated with me throughout the process. He and his daughter were a pleasure to have in our home. Very professional.
Thank you Frank!

Frank was prompt to our appointment and got the job done right away. He was able to fix the damaged carpet done by my cats. Very happy with overall service!

Frank did a fantastic job, he was very accommodating working around my busy schedule. The carpet in the home I purchased was very soiled and had multiple areas in need of stretching. Few people have the skill and capability to both stretch and professionally clean carpet, fortunately for me Frank is one of those people. After the job was completed the carpet looked new again; furthermore, Frank was very honest and fair in his pricing.

I had several pet spots throughout the house. Considered buying a do-​it-​yourself dye kit to try to make the spots look better. Instead I texted a picture of one of the spots to Frank at Newport Carpet and he quickly got back to me with a quote and told me that he could fix the spots to 90%. The quote was very reasonable and certainly a lot less than replacing the carpet so I told him to come down. He was right on time and the quote was just what he had told me. In fact, he went all through the house looking for spots to fix. The outcome was amazing and I am a true believer in his work. I highly recommend Frank’s work… you will not be disappointed.

I called Frank because based on the reviews here and based on his website, it looked like he did exactly what I needed to have done on the carpet in the rental house from which we were trying to get back our full security deposit. He gave me a quote for his service based on the pictures of the stains I sent him from my iPhone. He met me at the rental house two days after giving me the quote. He was on time (early) for our appointment, had everything he needed on site, and finished the job in less than two hours. Frank used carpet patches on some carpet that was irreparably stained, and then removed stains on other carpets using his stain extraction techniques. I’d like to mention that I spent HUNDREDS of dollars to have the carpet professionally deep cleaned just one week before Frank came out to fix the remaining stains. I used a company I had a coupon for, and I really regret that I didn’t use Frank for everything from the beginning! He was even feeling under the weather the day he came to do the job, but it didn’t affect his punctuality, professionalism, or results. I would recommend Frank to anyone needing precise carpet repair, cleaning, dyeing, or spot removal. Keep up the great work, Frank!
Alyssa W.

Frank is simply a carpet genius!!!
I had him out this time to fix several problems. Spilled red crystal light AND syrah on my carpet (yes, again. I know I should stick to clear drinks). He got those tricky stains out no problem (even used a little scrap of carpet I had to replace where the syrah spilled and I cannot even tell where it was, it blends so well.), got the general living stains from all over the house removed. He even patched up a spot where the carpet meets the tile where a foster dog chewed through, and you would never even know it had happened.
Also got the whole house steam cleaned and I love how there isn’t a crazy lingering smell, or some strong funky scent (like some carpet shampooers do).
I contacted him late last night via his website, and he was out to my house the very next day, Not only was he on time but he was a little early, and he even texted me to let me know that he was 20 – 30 mins away. I really appreciated that! I like that I can text him pictures so he knows what he’s going to be dealing with.
I highly, highly recommend Frank (again). Quality work, promptness, friendly, communicative, and very knowledgeable. He knows what he’s doing, he does it well, and he’s worth every single cent. :)
Thanks again!

My house cleaner dripped 6 – 8 bleach stains and stained my carpet. Frank came to the rescue and you would never know. Amazing. He is the carpet «wizard». If this happens to you call Frank and you will never know somebody spilled bleach on your carpet. Highest reviews-​cool guy too!

Frank was Awesome!!! My little Chihuahua, Lola had many accidents inside the house and ruined parts of the carpets The combination of her urine and and the cleaning product I used left fades spots in the dining area. Frank came in for a consult, and a week later my carpet was fresh and clean… the spots disappeared. My carpet looked like new.
I can’t wait for him to clean my couch!!! Definitely ask for Frank he is a miracle worker!!!