Nanu Threading

BEBO is the *only* person I will trust ever again. I hadn’t touched my eyebrows in almost 2 months because I had them murdered by someone and they completely ruined them. (this didn’t happen at this location or by any of Nanu’s employees) so ofcourse I was petrified about letting anyone touch my eyebrows. I had seen this place in the mall before but had never tried it out. One day I went in as a walk in and told her I was skeptical of a stranger touching my already awful brows but Bebo made them all better. She actually takes the time to listen to you and give you what you want. This was my second time back with her this month and my eyebrows are growing back and in the shape she is giving them. She’s such a life saver. Love this place and her!

I’ve been coming to this place for about 2 years now. It’s hard to find a place that actually does what you want with your brows, ultimately, someone you can trust. After being recommended this place from a friend of mine, I loved it ever since. Bebo is the only lady I go to and does an amazing job. She usually only works during the week sometimes after 12, so make sure to call before you go. She is highly requested and usually has clients waiting to be done, so make sure to call.

Terrible service. I’ve been coming on an off to this place when I go in to get my nails next door; since I am already at the mall and in need of either getting part of my face done or a full face. So I walk in: the place is empty. I am debating wether to get my chin and lip done or get a full face. Lady sat me down and went to the back room and comes back out minutes later. I told her I wanted a full face. Makes an annoying face expression; walks to the back again and then comes and tells me I need to make an appointment because they are going to get busy. I’ve never had this issue before and haven’t heard of a protocol to turn down a customer because you are going to get busy LATER! and then I told her okay I will make an appointment as soon as possible she replies no you can come tomorrow. Mmh. The thing is that ALL you 3 – 4 ladies I saw… are in the back EATING and not attending the customers! I am done given my money to this business! Bye!

Tried this place out today for the first since I was in town and I had a bad experience. I wanted to get my eyebrows threaded and was recommended to Bebo, but she had a line of clients and it was a long wait, so I just decided to let another lady thread my eyebrows instead. I don’t know the lady name, but she did a horrible job. She finished my eyebrows in like 3 minutes literally. I don’t think it’s suppose to be that quick… She didn’t take her time on it to make it nice since it has been awhile that I got it threaded, so it was a little out of shape. My arch shape eyebrows were gone and my right eyebrow was thinner plus shorter then the left one. I paid $ 10 for this when my usual eyebrow place only charges me $ 7 and they do a way better job. I haven’t had a chance to let Bebo do my eyebrows, but heard she was really good. So if you guys go here definetly go to Bebo. I mean she had a wait list and hearing great reviews about her shows that she’s the only good one. If not Bebo then go somewhere else…

Remember you are coming for eyebrow threading, this place is fast and you hardly ever wait. There is are a few workers at a time to help w faster service. I did not experience bad customer service. The lady who helped me took her time and was very sweet. She also reshaped my moms eyebrows beautifully.

I wish I could give 0 stars the lady who did my brows half fast the job I’ll never come again she left one brow big and one small. I’ll make sure to tell my friends not to come here.

I’ve been coming here for lil over a year now. It’s clean, comfy and friendly. I’d like to recommend Bebo :) she knows exactly what u need and ends ur visit with a soothing eyebrow massage!

I forgot the name of the lady that did my eyebrow, and she did a decent job… BUT the customer service is horrible. I don’t know if it’s a culture thing, but no one smiled, no one was welcoming, and all the employs looked like they hated being there. For these reasons, I would never go back. When you’re paying for service you want to be surrounded by optimistic jovial people who at least look like they enjoy their work.

No stars for this place. and I will never go back again, unprofessional the lady does not even have a clue how to thread eyebrows she took a huge chunk off the front who does that? That part is not meant to be touched at all not only that she made one extremely higher than the other one, and made the other so thin took off so much hair.
Honestly where do these people come from? I am so dissapointed it takes so long to grow my eyebrows this particular women messed them up (I can’t remember names as their customer service is so horrendous, they don’t even communicate let alone talk or smile.
For $ 9 no thanks I will go without bread and milk for the month to spend a lot more on good quality brows and professional service. Train your employees please to avoid losing business

I’ve been going to the Brea mall to get my brows done for a while, but since I moved its definitely not as convenient. Tried Nanu on a whim and I think I’ve found my new place! Super fast and the girl who did my brows (wish I could remember her name!!) was so cute and friendly. Definitely coming back here.

I have been threaded before (at another place) and it hurt so bad I wasn’t sure if I would ever try it again… But I did, and it was great! Not only did it hurt much less than the last place, Bebo did an awesome job!!! I will definitely be going back!

I have been coming to this place for probably 5 years because it is walking distance from me… I have been only going to one girl for past 2 years, UTSHA, because she knows how what I want/​need every time… I usually am the only person I have seen to get their whole face to be threaded… But, if you are like me, I would highly recommend using UTSHA because she would do your sideburns if you don’t like having those like I do… Plus, I like that we kinda check in each other to see how we are doing every month, but don’t feel the need to talk through the whole session… I don’t know about the rest of the staff because I only go to one person…

I came into Nanu Threading as a first timer, and my experience was actually really good! I will come back for sure, especially since this place offers customer frequent cards. After every 10 visits, you get one for free! That’s an awesome deal. The service was excellent, no complaints about the workers. A nice lady named Utsha was the one who threaded my eyebrows and upper lip. She was friendly, made small talk, and my brows are now on point! If you go here, make an appointment and request Utsha for your services! She’s not one to mess up your brow shape. I haven’t had any experience with other workers for my brows at this location, but I’m definitely going to stick with the same person I had assist me today. Remember to book Utsha!

Do not come here… or at least dont go to chair one. She really sucks and obviously doesn’t care about making your eyebrows look on fleek. Maybe she was having a bad morning, but regardless she did a horrible job and my eyebrows came out looking like it had diwn syndrome.

Came in for a SCHEDULED Appointment with Rehka after making it a month away and to my surprise she’s not here. It’s her day off. I had to leave work early and drive 1 hr to get here on time for my appointment. I asked her what her days off were and she told me Monday and Wednesday since I first wanted to make my appointment on Monday and she said she wasn’t here that day. No longer coming here

I bought a groupon and have not been able to use the second one. I called to make an appointment, and was told I didn’t need one. Showed up, and was told that they couldn’t see me– not to return but they can’t see me at all today. Didn’t ask if I wanted to Schindler another appointment, the only reason I returned for second one is because I had paid for it. There materials and supplies don’t seem clean and sanitary.

Okay threading place.
Nanu Threading will do the trick if you need your eyebrows fixed up quickly and are near the mall. Ziba Beauty near South Coast plaza is better. It is $ 10 to get your brows done. There is just one lady running the whole place most of the time. She threads you quickly and you are on your way.

Since I moved down to Orange County from San Francisco without a car, I had to find the nearest eyebrow threading place. This place was it. I came here once every 2 – 3 weeks for a good year and a half since it was walking distance from my apartment.
The workers are not exactly the friendliest and seem distracted for the most part. Whoever is assigned to work at the front desk barely greets you as that person is always glued to whatever Bollywood movie is on TV. No one there even puts the effort to give you a warm and friendly welcome. The workers never smile and never seem happy to provide you good service. You get a sense that they just want to do the bare minimum job.
I never went in having a specific person in mind to remove my hairs, but the experience has always either been average or poor. I do not remember any of the womens’ names, but some of the workers removed my hairs quite painlessly whereas others have made my hair removal experience pretty painful. One thing that bothers me is that the hair removal process could be more sanitary. No one ever cleans the surface of the skin before the hairs are removed.
I have been to several eyebrow threading places and all of them would gently dab some antiseptic product and provide a little massage along the areas where your hairs were removed. This place was disappointing. Sometimes the workers do not even ask if I want witch hazel dabbed onto my skin areas that have been threaded. And don’t even bother expecting a little massage. It’s not going to happen.
Now that I have a car, I go to another eyebrow threading place for better service.

This place is a complete joke, shame on me for giving them a second try.
1^st visit — I check in she tells me it will be a second, (even though I see two other workers walking around doing nothing) so I sit down. I see another girl walk in about 3 mins later who was clearly a «walk in» since I couldn’t help but over hear the convo since I was sitting right there patiently waiting. So naturally they take her to a chair while I am still waiting. I get up to check the clip board and then the lady who told me to wait says oh come have a seat in chair 2 someone will be with you shortly. SO I go to chair 2 only to wait even longer, the other walk in who came in after I did was almost done by the time I was being serviced. However, my eyebrows looked decent which is why I came back the 2^nd time.
2^nd visit — Which was the day after black Friday and the mall was crazy but this shop was EMPTY. All three woman are standing by the counter one is sitting on a chair and they are watching TV which was on the counter. So I walk in, no one acknowledges me I even write my name on the clip board and stare at them waiting for them to look at me… I even grab my wallet and get my «punch» card out and NOTHING I stood there waiting for someone to look my way and not one woman did. I started laughing and said forget this and walked out! Seriously, who has time for shitty treatment?
NEVER AGAIN! I went to the brow bar in the center isle area instead!

My eyebrows used to look non-​existent, but ever since I’ve been coming to Nanu and letting Candy work her magic, my brows look a million times better! Let’s face it, brows can totally make or break your whole appearance lol get them done right ladies!
Location– it’s perfect! Right in my favorite mall. It’s clean and relaxing inside.
It’s always busy on weekends so if you can come during the week, do so.