Smokey Bones Bar & Fire Grill

My daughter got the grilled pork tenderloin and it was pink/​raw. She sent it back, and it came back pink again. The manager took it off the bill but didn’t come to the table to apologize.
We will not be back !

OMG the ribs are amazing fall off the bone… we love the new patio with the fire pit. The new look is amazing. Service is fantastic. It’s a must visit when in Sanford!

Good food and a good drink selection. Wish they had these where we live.

Went Friday night… I ordered 16 smoked wings… with Memphis rub… best wings i had in a very long time. My girlfriend has the fish & chips which she wqs very disappointed in because the fish so saturated with oil she couldn’t in it… at all!
The customer service was sub par. Our waitress was really busy sometimes forgetting about us.

Great food, Great service, at a Great Price. Will go again. Go see the new remodel they are doing.

This chain used to be pretty good, but it’s been awhile since I was there. Decided to try again, in Sanford today. Smokey Bones has gone down hill. The food is average at best and way over priced. The small portion of baby back ribs, their staple, was $ 15.99 for four ribs, would you pay $ 4 for a small rib? Neither did I — won’t be back. Server was nice, but overall it was a waste of time and money.

Been to this location in Sanford twice, always left happy and had a good experiences.
Every time i come i order fried pickles, they are the best around compare to Apple Bees and other places.
The staff is always super nice and always checking to make sure u have what u need.
For dinner i had soup and salad and both the cesar salad and cheddar broccoli soup were really good.
No complains on this location. If you like beer try there Samuel Adams pumpkin beer it is very good or if u want a cheap beer, Pabs is your choice for only $ 1.95
Food portions are reasonable and price are not bad.

We arrived here at 1315 on a Monday. We’ve visited smokey bones in Waterford Lakes for lunch and always enjoyed the service, as well as the quality of food. This is not that kind of review.
After sitting down we noticed that the place was almost empty yet they had a lot of dirty tables. We requested a booth and were led to a hybrid booth/​table, when I gave a puzzled look the hostess asked did I want her to wipe down a table in a booth? She did it with no problem. After sitting for 20 minutes we got water (Yippee). We placed our appetizers order at that time, it was easy since we had so much time to wait.
45 minutes later our appetizer arrived, 5 minutes later our entrée… no refills on our empty drinks, horrendous service. After sending our food back the manager didn’t even bother to come by our table and apologize. We saw 2 managers chit chatting while the one cook struggled and the bartender waited tables. The food was fresh and the bar menu looked incredible. I will definitely try Smokey Bones again, just not the Sanford location.

Smokey bones… oh how you are straining our relationship lately. Food is still fairly consistent, although meat was a bit dry last visit. That’s not part of a pattern however. But it does sting a bit when I go to grab my fork to dig into my meal, only to find out that my fork is invisible. Wait… my knife and napkin are invisible as well. Or it could be we never got utensils. No problem, I’ll just ask the waitress. Where is that waitress? Oh there she is, in the shape of a small monitor attached to the end of the table. Her name is Ziosk. All I am told I have to do is push somewhere on her screen and she will magically appear. Push… light flashes… for 3 min, 4 min, 5 min… Hey maybe this Ziosk isn’t my waitress at all?! Maybe Ziosk is just some corporate marketer or customer experience guys idea of customer service, without having to pay to staff actual human beings that you can actually flag down as they walk by and provide true customer service. But Ziosk seems to have chased all the servers away. Maybe it’s the flashing light?! Maybe it’s because Ziosk has caused them to drop some staff and now the servers are busy running around trying to get everything done and are not hanging around waiting for some light to flash. Oh look, there’s our waitress heading to another table with food. My hand waives, hi can we get some silverware? No problem. I guess we do have a real waitress! And I sure do like her better than Ziosk. Note to smoky bones corporate — your people matter. Having your restaurants fully staffed with them vs computers makes a difference. Try to find a different way to cut your costs instead of cutting your people and giving your customers a Ziosk instead. Because your customers matter. This one has been going to Long Horn more often than he used to.

Good burgers, great bar staff! Get the cake!

We went here tonight and I got the pork loin. It didn’t look anything like the picture in the menu. It was really dry and it sure wasn’t worth $ 14.99. We waited about 40 min for our food and I think that was too long when it was at 6pm. The only good thing is they do have the best baked beans in my opinion. We have not been to this restaurant in quite awhile and it will be quite awhile before we go back for sure.

I can honestly say that I just had one of the worst dining experiences of my life at this restaurant. Very high prices, the food was barely warm, the chili was water, but at least I can say the staff was friendly. I was warned this wasn’t a good place to eat, and that warning was correct.

I am upgrading my review from last year. Over the course of the year my wife has decided these are her favorite wings. She likes the smoked wings and the really are tasty. I am also a fan of the St Louis style ribs with the Memphis rub. I called in an order on the 4^th and they ran a little behind so they gave me a free drink whiles I had to wait. This was much easier than standing behind the hot Grill when its 100 degrees outside.

First time and last time! Good was overlooked, burnt and dry. Awful. The server was great comped meals but manager never came out to even say sorry. Way overpriced for below mediocre frozen fried food.

Not worth the price, ordered the chicken wings off the lunch menu and only got 4 wings what the heck.

Great atmosphere, great service, and the food is hot and delicious! If a drink or food is just not quite right, they are more than willing to make it right; however, the type of music they play leaves a lot to be desired AND it’s L-​O-​U-​D!!! my husband and I stopped going because of this. You also must know this was during the day, it’s not like it was a weekend night… that I could understand somewhat. This is a restaurant, not a nightclub!

If it wasn’t for the fact my burger was delicious, I would have walked out. A brisket sandwich (very dry btw) and a burger should not take an hour. The wait staff was extremely slow, and extra awkward. I watched over and over how staff came out with food and looked clueless as to where it went. Three tables that arrived after us were served and half way through their meals when we got our food. No blinds in the window mans sitting in certain place difficult, so we had to move… Which, I hope was not the reason we got poor service, but after seeing how they handled the rest of the room, we’re convinced it’s poor management. Waited 10 minute for our check after the plates were cleared and even then we still had to go up to the hostess stand to pay. Sketchy, very sketchy.

I like this Smokey Bones and my family and I come here alot. I will say this one thing about it though. We treat this place as «nicer dining» establishment and last time I was here it had a «Denny’s» type feel to it. I can’t quite put my finger on it, it could have been the fact that it smelled like dirty dish water when we got there? I will def go again but somethings missing for me. The food is always good and the staff is always friendly.

I always like going to Smokey Bones, it’s usually my go-​to place if I am being indecisive on where to eat. I’ve never been to this location before and had stopped by to eat for my lunch break.
I had the Smokehouse Burger which was huge. The lunch special for it was pretty decent… it was $ 7.99 and for an extra $.99 you can add a side. Way better than any fast food joint burger.
Service was good– everything was at an all right speed. It was definitely good thing when I had a timed lunch.

I was nigh plump bursting with laughter when I last checked in for a take-​out order: here I am, a REGULAR at Smokey Bones! The legion of my friends who are diehard and rabid for Four Rivers will freaking lasso me when they find me, dump me in the smoker over there at either 4R locations, and 12 hours later, tear me apart like pulled pork! Seriously, guys — like Brandi says, one doesn’t have to be snobbish about BBQ, and there’s room enough for all. Plus, I can’t abide the lines at 4R — guess I just don’t care enough about food, but nothing is THAT good that I have to wait 30 minutes to hand them over my hard-​earned money. 4R should just go ahead and jack up the price until the lines thin out, or offer variable pricing (cheaper before 11 and after 3…) It’s simple supply and demand: customer service will improve, and water will seek its own level.
Oh this review is about SMOKEY BONES? Oh right, right… got side-​tracked. Back to SB: other than finding their rib portions on the small side, and the BBQ sauce a touch sweet, I think the quality of the food’s been pretty good. I’m usually surprised by how tasty and moist the chicken breasts are, and the brisket is beefy. The sausage is a little spicy for the unwary. Among the sides, the usual fan favorites like mac n cheese and mashed potatoes are both too calorie-​laden. I think I like the beans and fire-​roasted corn the best.
Beer lovers: they have a signature lager that I’ve got to try one of these days — $ 3 for a 22 oz. pour. I also haven’t tried their $ 5 lunch, which sounds enticing and a great value.