Main Street Heating & Cooling

Our AC was blowing hot air so we called these guys in. Our home was built only a couple of years ago and we’ve had quite a few issues since we moved in, mainly with leaking puron (coolant liquid gas that is used now instead of freon). Here’s how the service call went down.
Saturday:
First guy that came looked at it (very briefly) and said it was poor installation and the only fix was to replace the whole unit as some valves melted and said he couldn’t charge the unit because he as out of puron and said he’d be back later that night to refill it… Surprise, surprise he never showed. P. S. who shows up to a service call knowing that the AC isn’t working without the proper stuff to get it blowing cold air again! Oh, and did I mention that it was in the 90’s and that our daughter was sick with a fever…
Sunday:
Normally we’d be at church but my wife stayed home with our sick daughter and another guy from main street shows up WITHOUT NOTICE saying he’s here to fix our AC… She goes through the whole hoopla of explaining what the issue was, he does a little poking around, tells us our air filter is dirty and to run the unit without a filter for a few days (WHAT???) and quotes us $ 1,900 to replace the outdoor unit along with the inside stuff as well. The only good thing I can say is that he finally charged the unit and we had some relieve from the hellish hot box we’d been living in.
Not trusting either of these shady guys’ recommendations I called the folks that installed the unit when our house was built (which I should have done from the beginning but didn’t see the sticker on the furnace) who quickly pinpointed a small holed in the soldering where the copper connects to the outdoor unit. It was brutally obvious and anybody who knew what to look for and that was actually doing their job would have found. He quickly fixed the hole, got us charged up, and was on his way.
Needless to say, DON’T CALL THESE GUYS FOR REPAIRS as they’re just in it for the money, will take advantage of your ignorant wives, and will leave you hi and dry on a hot day! Learned my lesson, that’s for sure. Hope this helps someone steer clear as well.

I used Unilocal reviews to find a local HVAC service company and my experience with Main Street Heating and Cooling was great. I was looking for a new thermostat. We talked about a range of prices and options and I opted for a mid-​range model. They kept in great communication about the service call. The service provider was professional and informative. I would use this company again.

I can’t say enough about how pleased I am with this company. We have had them to our home three times to fix the air conditioner during this hot summer. Each time it was something very minor to fix, like a fuse had blown. Not knowing anything about air-​conditioning it would’ve been easy for them to say that something more serious was wrong. It impresses me that after three visits it is never cost us more than $ 100 to fix it. Moreover, each time they have been here within just a few hours of me calling them. The technicians have been very polite and professional. I couldn’t be more pleased and highly recommend them.

Rescheduled on me last minute and didn’t show up at the rescheduled time… Poor communication. I understand they’re busy, but they should respect their customer’s time and be professional. I can’t say how their work is, but after this headache — I don’t want to… Disappointing.

Scott, Doug and crew volunteered to work on News Years Day to rescue us from the cold. They installed a great new furnace and the sheet metal work was fantastic. Everyone was as nice and professional as can be, I would highly recommend them to anyone.

Gonna have to join these other positive voices — was referred to Doug by my realtor — reasonable bid plus super responsive and flexible — what’s not to love?

This company is awesome! They are very professional and offer great service. They are the best in the valley. PLUS they give a military discount.

We had Main Street extend our HVAC system for our basement. Brent was on time and very helpful in discussing our options. The install went great, workspace was kept clean and price was competitive. I also spoke with Brent about replacing our AC unit this summer and looking forward to having them do that work. I would highly recommend Main Street, they have proven to me to be a contractor to trust. I’ve dealt with many contractors and it’s not always a pleasant experience but feel confident in Main Street’s ability and knowledge.

I called Main Street to come and install our Nest because we didn’t have time to do it on our own. The tech was out the next day and was extremely friendly and nice, as well as informative. I really appreciated their customer service and the quick but quality work that was done. Thanks guys!

These guys are great. I had them do some work for a basement I finished and they came out and reviewed the basement, designed the most effective airflow, and suggested a few things that I hadn’t considered, nor did the other bidders. They weren’t the best price of all 5 bids, but were the best price of the ones I felt comfortable letting into my home. They installed it quickly and it works well. Its been in for about a year.