The Home Depot

SCORE!
While wandering around the lot, looking for trees and shrubs, guess who I discover?, The horticulturalist! That never happens! She is just standing there watering her babies and offering her assistance. When she introduces herself, I think «jackpot!» and I am just hoping that no one else discovers this little secret before I ask my questions.
She was very helpful in helping us to select certain plants for our landscape. You can do all the research you want but there is something really gratifying when a professional gives you a great overview of a particular plant and its characteristics. She just confirmed some of our ideas and helped us to resolve some uncertainties.
Also, I had this photo of a flowering tree in my phone and she was able to immediately identify the tree and point me right to it.
It was a very successful trip and her assistance was greatly appreciated!
I will definitely be returning to this location for my trees and shrubs because they seemed to have a better selection and healthier options.

Went in to find a quick fix for a grout issue. I had originally planned to purchase both grout and sealant, but an associate, Kevin, was very knowledgable and able to help me find a solution that better fit my needs. Thanks!

My husband and I needed a new front door so we decided to give Home Depot a shot. Biggest. Disappointment. Ever. After waiting 5 months to get our door (first, they ordered the wrong door, then, the hinges didn’t line up, then, they forgot to paint it)…so, 3 screw ups later and barely any communication in between, we get our door.
The door looks like a five year old painted it, there are multiple scratches and scuffs on the inside of the door. Seriously, we have to repaint it ourselves. Throughout this whole experience, I had to always be the one to call to see what was going on. I guess I should not have kept giving them chances, so partly my fault. But we will never use Home Depot again for an installation. I am still waiting on some compensation for this new door that we paid $ 1,200…that looks like it’s from a foreclosed home.

I had a refrigerator delivered to my house 2 months ago from Home Depot. It arrived damaged however I was told I would receive $ 150 credit or I could return the fridge. I accepted the credit however I have yet to receive a dime. I have come into the store 3 times and I’m just getting the run around. Who has time for this???

Everyone is very friendly from the second you walk through the door! I was greeted by a wonderful woman and asked if I needed any assistance and pointed in the right direction. The lady at the self checkout section was incredibly friendly and helpful. I will return to this store just due to the inviting feel.

This Home Depot is the best! Kelly helped me find everything I need it for my room. I’ve been searching other hardware stores and all they did was point me in the wrong direction. Kelly helped me find what I need it I can’t say enough… I’ll always come back to this Home Depot and no where’s else from now on this is my home

In trying to decide between Lowes and Home Depot for my DIY home painting supplies, my friend reminded me that I should support Home Depot, the Atlanta headquartered company. I have never painted nor bought paint supplies in my entire life, so I was nervous to buy these things on my own. I googled multiple DIY paint supply lists but had no idea what I REALLY needed to buy.
I’m pretty sure I looked clueless. However, I got no one approaching me, asking if I needed help. I ended up buying so many random things that I know now that I didn’t even need.
There’s a nice self-​checkout area. A lady manning the check out area ended up scanning everything for me (someone finally realized I was helpless and needed assistance).
This Home Depot has everything you need (well, at least everything I needed).

Had Vanessa help me with a purchase for in store delivery. There was a small hiccup that occurred after I came home. I went back, spoke to Al at customer service and he set me up and got me back on my way. He went above and beyond to make sure everything went as it should and then some. Thanks Home Depot!

Love that Home Depot has everything we need, especially when something needs repair. Went in for 2 small door knobs, spent less than $ 4, for an easy fix. The only thing frustrating was parking, this is a VERY busy Home Depot.

I like to support my Atlanta based companies. This location is next to a cosco so on the weekends finding parking is like finding snow in Atlanta. Still it is where I go for my attempts at home improvement needs.

The associates at this store are first-​rate. I live in midtown in between the Ponce and Lindbergh stores, which are fine themselves but nothing special. I work in the Perimeter area and would rather take my lunch break going to this store because the employees there provide next-​level customer service. Keep it up, guys — it really does make a difference.

I like Home Depot because I like to DO IT MYSELF. ya know. Hands on and stuff.
Honestly, though, I like hand-​making things, crafting things, creating… so HD is fun.
I also appreciate that for the most part HD employees don’t look at me dumb when I wander around with a glazed over look on my face. It’s not that I don’t know what I’m doing. well, not completely. But they don’t know that and they don’t act like it, but they do offer their help.
I’ve been here to copy keys, buy hay bales, a tool box, paint, drop cloth, sand paper for a hand-​sander, reflective sticky letters, zip ties, and more. and honestly have never had an issue. The parking lot ins and outs are a little awkward but overall, I am glad to be near this location.
Additionally, I totally dig the fact that Home Depot emails you your receipt, and once you put in your email address per CC, it remembers, so you don’t have to continually add it.
YAY TOOLS AND STUFF!

I cannot tell you how many times I have lost my husband in the drill section…
Well he was enamored by shiny things, I was able to find pretty much everything on the list. The staff is always extremely helpful, and they normally can help you find what you are looking for. Even better, the store is usually well-​stocked.

Stopped in to get some indoor plants on two occasions for my condo and walked away with quite a few things! I don’t get a chance to garden as much as I used to so I’m not sure what is a decent price for certain things anymore, but I feel like I paid fair prices for what I got. I ended up with three succulents, plus the pots, two kinds of soil, some flowers and two plants — a nice, big lily and something else I don’t remember (oops) — and I didn’t break the bank.
It’s been a few days now and the plants are coming along nicely. I love having them in my windows and sun room, and wish I had done this sooner!
I didn’t go into the actual store, just the garden area, but customer service was great both times.

Who knew a girl like me who has no interest in building, assembling, nor repairing anything could walk into a hardware store and be out in 5 minutes with nuts, no pun intended, and an edge finder??? I was impressed! I was equally impressed with the «thingy» you could use to make sure you were buying the right size nuts… lol
The day I went, there were plenty of store associates who greeted you and it seems that someone was readily available to assist if I needed help… but I didn’t!

Always a pain to get out of on the weekend (right next to a Costco, 1 lane for both to turn left). Customer service is very good (lady who runs millwork department went above and beyond to help me with a screen — which would have made me even happier if her associate hadn’t messed it up in the first place.

employees ate this location is just superb! I have been coming here for many years and I see its improving all the time. I rented a tool few weeks ago and couldn’t believe their service quality. Thats why I decided to submit this review.

Seems I can wander around this Home Depot location for hours without being noticed by the staff or them asking if I need help. And, over the weekend I found out why. I was looking for a thermostat (residential use) and I asked the guy greeting customers at the door if he could point me in the right direction. He said he didn’t know where they were, but thought maybe they were near plumbing. He suggested I head over there. So I did. After 3 or 4 other workers passed me without even a passing glance, I finally flagged someone down to help. His response was ‘well, I don’t know. Sometimes they move things around. Let’s take a look.’ Fortunately, they were in the second place we looked. Once we found them, he said ‘there they are… and if you have any questions about them, then I don’t have a clue!’ He was trying to be funny with it, but it was clear I was on my own at that point. I opted to leave and will either buy online at Amazon (where I could at least get info about the product) or, more likely, will go somewhere else and buy one in person.
And, thus the reasons I like Ace over these impersonal ‘big box’ type stores.

Worst customer service EVER. That is saying something for a place that rarely has any useful workers. Today there were NO WORKERS.
Looked for someone working here for 15 min, then found a guy who told me he was busy. Found my part myself but could not get my one question answered and the cashier could not radio anyone to help.
Rushed to General, but they closed early, so off to Lowe’s across town and bought everything there!

This home depot has some of the best workers! They are always so helpful and will even ask you if you need help if you are lost while looking for a certain product. One afternoon I was working on a project for the house and I think at least two of the workers from the Key making section assisted me for about an hour as I worked on a project for my car. Not the entire time, but they were always willing to answer a question or point me in the right direction. They were always friendly and acknowledged that I was human! lol. Love this Home Depot!
I was a bit turned off by large hardware stores, but now am so happy to go to this particular location because they are staffed well not only in quality of workers, but willingness to help.

Honestly, how hard is it to know your store layout?
I asked 3 different associates if they carried window fans, and where they would be located. I got 3 different answers, none of which were right.
On my way out of the store, one last associate accosted me and asked me if I needed help finding something. I asked him if they carried window fans, and informed him that I had gotten 3 wrong answers prior to him questioning me.
His response «Um, no, we don’t carry those, and why would you want one anyway?» I wanted to deck him for the shitty look on his face when he said that…
At this point I just walked out. This is the 2^nd bad experience I’ve had at this store with smartass associates/​management, and despite its convenience to me, I’ll drive elsewhere…

After you’ve eaten your fill at Sweet Tomatoes, walk across the parking lot to the Home Depot and get your ‘promenade digestive’ on by doing a little window-​shopping… literally.
If the weather’s nice, you can stroll through a shaded garden of flowers and fruit trees. And if the weather sucks, you’ll have nice long inside aisles to walk up and down until you no longer sweat cream-​of-​broccoli.
Oh, and you can buy stuff, too. Their prices are pretty good.