Petco

Not the best pet store in the area. Every time we go
the workers stalk us/​follow us around the whole store. I like to shop peacefully and quietly without being harassed.

I just wanted to say how pleased I am everytime I bring my shih tzu to the groomers. I’ve had both Taylor and Kenya groom my dog and they are so sweet and friendly. I am a last minute person and they always seem to get her in. Both ladies are great and are so sweet to my dog! Always a great visit!

Not a good experience… don’t think I will be back. Employees arguing over things during checkout.. during shopping another employee who was helping a customer just stepped in front of me and did not even say a word. It was so obvious that the other customer she was helping apologized for her…

I was extremely annoyed with Shyan (I think I misspelled her name) when we went to drop off our baby love for this hair cut. When you call ahead, book an appointment, and confirm information you don’t expect to be treated like a walk in. Professionalism is VERY important to me so if there is a miscommunication (which happens) please fix your face and be pleasant. Luckily I was able to leave my dog there and still be «fit in» since my appointment disappeared somehow. The only reason I am giving 2 stars is because the young woman who took care of my baby was EXCELLENT! She actually cared about him and was so sweet to not only me but the others picking up their dogs. She also shared helpful knowledge on preventing flees. I will come back here but I sincerely hope the professionalism will improve.

Grooming salon is real good. Make sure you call ahead because they get booked. Store is nice typical petco selection. There is penny of parking at this location too.

Always a friendly staff when I come in here and sometimes they have specials on dog food or specific supplements that my clients like to give to their pets to keep them healthy

Stopped in to get some pet food. The store was very clean and there were a couple of helpful employees. We did take a peek at some of the kittens with the volunteer standing right next to us and we might as well have been invisible. I was surprised at how slow it was for a Friday afternoon.

Luckily I went in petco knowing exactly what I wanted and needed no one came and ask me questions or did I need help. I will probably just order off Amazon for now on.
All those there glofish we’re cheaper here then pet land to bad I have to many

Got a pet this can be a fun place to come with your cat or well behaved pooch not only will you find things that will make both of you happy you will also find other pet owners to talk to and maybe pass on a little info. or even get a few tips you weren’t aware of.
All kinds of pet items can be found for anything you want to call «a pet’ or maybe a possible toy for another species (he he just kidding)???
While I don’t always care for the prices the selection is huge and you can find just about anything you are looking for, make sure you sign up for the Petco card for points and added discounts.
Vaccinations can be done here for both dog and feline with three different categories to choose from at prices that any pocketbook can handle.
Are you looking to adopt… You have two options the catalog that you can go through with pictures, the age and bio Or they have animals on the weekends right there for you to view up front and on stage, some are a little timid while others are pumped up tail wagging and all just waiting for you to take them home. If you are looking to become a new parent or add a member to your family this is a place worth checking out.

HOLY CRAP after I wrote this I had a look at the page, the pictures posted on here by I guess Petco are SO COMPLETELY NOT OF THIS STORE. Please, if you are thinking of going here based on the pretty slideshow pictures, you are going to be SO disappointed. It looks NOTHING like this.
I used to always have to stop and look at the parakeets in here whenever I was in the shopping center. Then they had a «grand re-​opening» where the little guys were on sale, along with some other stuff, and I had to get the guy I had my eye on!
…honestly nothing changed with this grand reopening, maybe just that they added that by the pound dog cookie bar?
This place completely sucks for toys for small birds, though I wouldn’t say the selection is any better for the bigger ones either. First I think they only sell parakeets, while Petsmart has several types of birds, so this might not be the place for non-​parakeet owners in the first place. The toy selection is just seriously miserable and what there is is somewhat overpriced.
I got him a cheap cage here and I cannot wait to replace it. It does its job but you have the option of being super cheap or getting something huge and ridiculously expensive. At least the selection for seed is fine.
I got that loyalty club card when I was buying all my supplies for dear Seb, but I’ve since misplaced the card and don’t really feel like carrying around the small one. But, every time I give them my phone number, nothing comes up. What’s the point then? Even though this place is near home I’m just gonna go over to Perimeter from now on for Petsmart.

Visit Red Bandana up the street for better prices on pet food with a more friendly and knowledgable staff. Had to run in here when our dog food bag was low and Red Bandana was closed. The price for the same bag of dog food at Red Bandana was $ 8 more! That seems like a lot of money for the same bag of dog food in my book.
They did match the price but got a lecture that I need to bring the receipt to prove the price match next time. I don’t carry all my receipts, who does? Wouldn’t it just be easier for me to shop at the store up the street that already has the lower price… I think so!
A great reminder as to why I shop at Red Bandana. Won’t make the mistake of coming in here again.

Oof. This Petco’s grooming department is a wreck.
Even though I had an appointment, the whole experience set off so many red flags in my mind that I left without getting my dog groomed.
Thanks but no thanks, Petco.

Customer service at this Petco is hit or miss. It depends on who’s working. My cats’ favorite kitty litter comes only in 40-​lb bags, which is hard for me to lift (especially when I’m in my office clothes). Their parking lot is sloped, so it’s difficult to get the bag out of the cart and into my trunk while hooking my leg on the cart so it doesn’t slide away. This past time, an employee greeted me at the door in a friendly manner, assisted me in picking up the litter and placing it in my cart, and got it into my trunk for me. I’ve been visiting this Petco location for 3 years, and this was the second or third time someone has offered to help.
Store management: you have some really awesome people working for you. You also have a few iffy ones who never ask if I need help and are generally not very warm. I suggest working on consistency among the staff.

This Petco for me is about as unreliable as my dog Indiana Jones. He’s a moody one, my pup, and though I love him, I never know what mood he’s going to be in. Kind of like Petco.
We come here often for our dogs’ supplies. We usually can find everything we need, albeit a tad overpriced, and the staff is sometimes helpful. The girls who are working in the grooming parlor are nice but gosh they did not look pleased to us. Although it was to express Jonesy’s enlarged anal glands hence why they were none too happy.
Petco is an essential establishment for Sandy Springs and, as such, it should continue to strive to be an excellent business representative of North Atlanta. I just don’t get that sense of pride. Then again, there are puppies pissing everywhere.

The best thing about Petco is the Greyhound rescue show-​and-​tell events! :)

The people at this store are very friendly and take time to answer my questions. They carry Wellness Core dog food and Petsmart doesnt carry it. Overall, they have a better selection of HEALTHIER dog food. I havent used their grooming salon yet but I will some time in the future. Only thing is farther than Petsmart and sometimes traffic to and fro is a pain.

Clean store, informative, friendly staff. Yes, it’s off of Roswell road, and wow does traffic suck on this road, but you can’t knock a store for its location. If i’m in the area i’ll go back.

I absolutely hate this Petco. I’m not sure if it’s this location or just Petco as a whole as I am always in Petsmart. The place is not well lit, doesn’t seem clean and always smells. Customer service could be raised a few notches as well. The kicker is I went to buy a litter box called the smart scoop. The retail price of the box is $ 119. Amazon had it for $ 109 and Petco online had if for $ 109. I went to the store and they only had the floor model and it was priced at $ 209. I don’t know if the others were priced like that or they just priced the floor model like that because it was the last one. I told the manager no thank you. Sorry but I find that to be just a tad unethical!

This is in a horrible area of town and the customer service there suck. They are assholes and they treat people like idiots most of the time.