Hampton Inn

The doors at this hotel slam shut violently, unfortunately most guests think they are the only ones staying at any given hotel and allow the doors to slam, some hotel doors have mechanical closers or the hinges have a friction feature to minimize the slamming, this one does not, I spend ²⁄₃ of the year in hotels traveling for work, mostly Hamptons, Hilton Garden Inn’s and Holiday Inn,

we had a group of 8 staying here for business. everyone in our party was very happy with everything

We love Hampton Inn. That is our GoTo Hotel. Our families are in EastEnd Richmond and Rocky Mount. We are spoiled by Hampton Inn — Rocky Mount. That staff has, definitely, got it RIGHT!
We stayed overnight at the Richmond-​Airport franchise, last night. The staff and accommodations were, as always, EXACTLY what Hilton is known for. If there were a suggestion, as it pertains to this franchise, it would be that the bathroom needs an exhaust fan; the closet door in Room 210 is hung at an angle to where it fell open, completely, across the bathroom door, each time we went into the closet; and, the 2^nd floor ice machine was not functioning — not a problem: the 1^st floor machine did just fine, for the one bucket of ice we got, initially.
The Free Breakfast is, as always, VERY convenient, delicious, and sufficient.
We are return HHonors customers. We thank Hampton Inn, each visit.

I would love to give this hotel 5 stars. Initially it appeared very modern and clean (not just the lobby but the rooms, too), the staff has been friendly enough, the breakfast is pretty great. So what’s the problem? Oh just that last night while I slept a silent feeding frenzy went on. Yes BED BUGS. Disgusting and SO itchy. I reported it to the front desk and asked for another room. I reported it like the nuclear warheads were launching: with all the surprise and disgust in the world! The front desk guy «Bob» didn’t immediately apologize and didn’t even seem to care this had happened to me. (In customer service don’t you react when your product has inflicted bodily harm???) I decided to share (without him asking) that I had a little over 19 bites on me that were quarter sized welts; he didn’t even react! So I said «is this common here?» And he says «honestly, it’s common in every hotel» Ummm no it’s not BOB! I’ve stayed in hotel rooms on and off for YEARS and never been bitten once. Not once! My last hotel stay was 2 weeks ago in a Hampton Inn in Atlanta where I also was a victim of bed bugs. Hilton: we are done. You can have your points and your bed bugs.
(I was in room 218. I was moved to room 204. I will let you know if I am further bitten in this room also.)

Stayed at this hotel a couple of weeks ago. It was nice, the room was great. Just a standard room. Complimentary breakfast, the usual meat, waffle maker, eggs, cereal, muffin, bagel. Pool was rather small, with plenty of chlorine. The only down fall is that there are 2 other hotel next to it and parking is tight when something is going on (event). This hotel didn’t have a restaurant in it, so if you wanted something to eat you had to walk down to one of the other hotels or order from your room. The plus was that they had a Wawa (convenient store), and a seven eleven that was up the street. And a mall area 10 minutes away.

My coworker and I were bitten by bed bugs;
I am so disgusted. BEWARE!

Great hotel — clean, friendly staff, conveniently located, good price.
I knocked 1 star off for 2 reasons.
1. Recycling options. Unfortunately, there aren’t any and that kills me.
2. The breakfast. It’s comparable to your average hotel breakfast, but for the health conscious, it’s slim pickings. Hampton Inn is already pretty cutting edge w them branding — I keep my fingers crossed that someday they will also differentiate themselves by getting rid of syrupy-​y juices, hydrogenated oil containing preservative-​filled items & replacing w organic, natural, real food ingredients!

Nice clean hotel. Needs better signing from highway. It took 30 minutes to find.

Hard to pick from the line of nice looking hotels, but we chose the Hampton Inn and were very impressed. This is a very nice hotel for the price we paid. Staff was helpful and polite and the rooms still had that «new» smell to them. I highly recommend if you’re in the Richmond Virginia areas.

Best hotel on the trip, staff helpful, rooms clean, and awesome breakfast area. Would recommend to anyone in the Richmond Virginia area.

Nice new hotel, great place to stay!