You have to pay to for you own packages? Most of the friendly young workers are fine but the manager is horrendous. She does not know what professionalism is. Treated me like I was lying and when I gave her documentation of the truth her surprised look said it all. Rather than an apology she just walked off and instructed the employees to help. Wake up lady. Unless it is your personal business you were selected to that position. You need to earn it or get out. Drop the ego because you are in charge. If you want professionalism and actual customer service goto pro pack near the mc Donald’s. The manager there is a wonderful friendly lady. The workers ACTUALLY help.
Steven C.
Classificação do local: 5 Los Angeles, CA
As far as the employees are concerned they’re only doing their job and I found them to be very helpful but I did not realize that you would be charged to get a package delivered I am not only counseling my box I’m going to dispute the charges my only recommendation is that you don’t use this place the lady who owns this place should be asha
Daniela M.
Classificação do local: 5 San Diego, CA
Mr. Mail is your one stop shop for all your shipping needs! The staff is professional, efficient, and friendly! It’s always a pleasure to pick up my mail and packages. Mr. Mail also offers other great services such as translations and notary services. I’ve been renting a mailbox for a while now and am extremely satisfied with the service. Whenever I need to ship something, they pack it up nicely, and give you a tracking number. Highly recommend if you need a P.O. Box in that area or need to ship just about anything!
Kevin R.
Classificação do local: 3 San Diego, CA
Five stars for kindness and the clerks’ honest attempts to communicate with we Americans who somehow still speak English. They’ve stayed open a few minutes past close so I could collect several packages on more than one sunny afternoon. They’ve waived the 50 cents fee for having forgotten my box key one time. They’ve even tabbed a couple of my package fees for a later date. One star for cost of service and products. $ 45 for 3 months of a PO box just big enough for regular envelopes and the very smallest of packages. Fair enough and surely worth it at a place where the folks appear to care. Another plus is that they don’t begin to charge extra fees on your packages unless you leave them there unclaimed for weeks. But I would try to limit how many packages you receive and do *all* of your shipping elsewhere… That JFK silver coin you bought on eBay that weighs a couple ounces? Yeah, that’ll be $ 1 to pick up. That shirt you bought for your wife? That’s $ 2.25. Anything over a pound? $ 3.75, pal. You need a manila envelope? $ 1.50 You want to mail that $ 11.35 flat rate USPS Priority box here? That will be $ 20. That $ 2 certified mail for your manila enveloped documents? That’s gonna be $ 4.50… I guess this is what we have to look forward to with our local US Post Offices as the entire system goes bankrupt and gets privatized. Just don’t expect the same level of courtesy.
