Front office staff needs to be trained better. I was told to return in 2 days for wound check. The girl at front desk told me I had to pay my $ 50.00 insurance co-pay again. I said for a wound check? forget it. She asked someone else and they said no I did not. I had my wound checked and left. Guess what comes in the mail a bill for 175.00 for the PA to look under my bandage.
Honey K.
Classificação do local: 5 Queen Creek, AZ
stop in today, wasn’t feeling all that great, flue season and all. Was seen in 5 to 8 mins by Victoria A. she was really helpful and ordered a chest X ray, damn good thing as I have pneumonia. everyone there kept checking on me while I was getting a treatment. The only thing my husband was sitting in waiting area for 3 hrs. He asked the front desk gal to get my status and she said she couldn’t do that… REALLY. someone needs to explain to her just what profession she is working in… it’s called being helpful. Thanks Victoria I do my best to get well.
Michael S.
Classificação do local: 1 San Tan Valley, AZ
What can I say. .. went in last Friday because I had some severe knee pain. .. filled out the paper work. .. and waited 90 minutes before I was called back to see someone. After the examination. .. I was given two shots, two prescriptions, and a referral for an MRI. Still waiting for the MRI office to get authorization from my insurance company. .. and am now out of pills. Called back to see if I could get the prescriptions refilled. .. and was told that I would have to come in and be seem again before they would refill the prescriptions. No wonder everyone is fed up with the medical situation in this country. .. and NO. .. I will not be going back to this facility. ..