Optimum Home Solutions

Optimum Home Solutions tore out our old ceramic tile and replaced it with a gorgeous porcelain tile. Joe was always in contact with me and even popped in for a visit. His guys worked very hard and they were efficient and quick. We were so pleased with their work that we have them coming back this week to install a back splash in our kitchen. We highly recommend using Optimum Home Solutions, especially if you want great quality product and work for a great price!

I have mixed feelings about my experience with Optimum. While Jason, who laid our tile, was extremely attentive to detail and did a fantastic job, I was kind of left hanging overall. I was told that they’d finish putting on the baseboards (which normally they don’t do, but I offered to pay) and tile the bathrooms, and then they never called me back to do it. They also took out the toilet to do the tile in a bathroom and never put it back. Also, their estimate of the square footage of the job was over 100 square feet more than my estimate and they said they’d come back to re-​measure, and called me the morning of once to do it, but after that they just disappeared. The finished product is beautiful, they’re professional, and their prices are fair, but planning and organization seem to be lacking. I have a lot of other home improvement projects to do around the house, and I don’t plan on using them again.

I absolutely love working with Optimum Home Solutions! The tub /​shower in my condo was stuck in the 80’s and needed a makeover. I do not live in the same area as my condo, so Joe (owner) and I did everything over the phone and through websites. I got the «big reveal» picture last night and am so happy!!! It looks amazing! I cannot recommend Joe and his team enough. Very very happy!”

Joe and Benny were recommended by a neighbor and we are thrilled with the results. The tile work surpassed our expectations and we are excited to have guests over to show off our new island and back-​splash. Joe is great to work with.

Wow, these guys did a fantastic job on our tile flooring! Jason and Patrick were great installers with amazing attention to detail — they were able to lay long plank (wood look) tiles on our uneven concrete slabs, which can be very difficult. They also were very polite to my family and always cleaned up after each work day. You cannot beat their price (trust me, I called everyone), and their quality of work is outstanding as well! We will only be using Optimum for our tiling needs in the future. Thanks guys!

We have worked with Joe and Matt twice now for our home renovation projects. Matt laid down the grout after we placed porcelain tile throughout the house, and he also installed and tiled our new walk in shower. Both times he showed up on time, was extremely nice and courteous, and did both projects in a timely manner. Joe was always a phone call or text message away if we needed anything. He was willing to help us find the best prices on tile and offered great referrals for plumbing, shower door companies, and tile showrooms. I was even discussing my home renovation projects with a client at work, and he proceeded to tell me about his great flooring guy, as it turned out, we were both referring to Joe and Matt! This is an honest and great company, I highly recommend them and I will be hiring them again very soon!

Filled out online estimate form — never got a response. Should have taken the hint — but I called to follow up and spoke to Joe who was apologetic, seemed professional and scheduled my tile job for a week later. The day before the job — had not heard anything — so called to confirm when crew was showing up only to be told… maybe…maybe not. Something about a truck breaking down. I was told they would get back to me by noon to let me know if they would be able to do it OR if they «turn the job down». WHAT… I waited a week — the time to” turn the job down” would have been when I first called. Can’t comment on quality — but if you like not being called back and wasting a week… then take your chances.

My wife and I could not have been happier with the work and new look of our kitchen. The 2 men showed up on time and the total job took about 6 hours. Jason and his partner were experienced and we had no problems at all. Very professionally done work and I plan on using them again for more home improvements.

Optimum Home Services recently installed tile in my home. They were professional, efficient and provided quality work! I shopped around quite a bit before I found OHS online, I was blown away by their competitive rates for installation and could not be more pleased with the quality, price and timeline of the work completed. The owner Joe, is extremely responsive and always stopped by to check in on the work being completed, he was great to work with. I highly reccomend Optimum Home Services and will absolutely use them in the future for additional services.

We had an uneven concrete slab, stubborn thinset that refused to come up and a kitchen floor that needed to be tiled before family came into town for Thanksgiving. I found Optimum Solutions ad on Craigslist and called Joe at 10am. By noon he had one of his crew at our house to even our floors.
They were back the next day at 8am sharp to start work. By 4pm the job was done and grout was laid the next morning. Joe personified professionalism and expedient service at a supremely competitive price! My wife and I are extremely happy with the work and so is my wallet.
If you need a quality job done by one of the rare contractors that take just as much pride in their customer service as they do in their work than Optimum Solutions should be your first and last call.
Thank you Joe and Eric (installer). We will be back very soon for our bathrooms!

To say that these guys go above and beyond is a gross understatement. My husband and I are currently in the middle of completely renovating our new home and decided to go with this company for a large tile job on the main floor of our new home. The owner, Joe, was more than helpful throughout the entire process. He helped us find the exact tile we wanted, well under budget, and his crew did a wonderful job with the actual installation. Joe answered a million questions — at all hours of the day and evening — and was incredibly patient with us throughout the entire process. He truly took the time to listen to us and to understand the look we were going for. The finished product is absolutely stunning, and the price was extremely reasonable. Beyond the tile work, the crew even helped us demo our kitchen, removed existing baseboards, installed the new baseboards, and will be returning to do a few more jobs for us.
The entire process of working with these guys has been painless, which is practically unheard of when you’re dealing with a home renovation. The key is to go into your project with realistic expectations, and to know that every little thing likely won’t be perfect and flawless immediately; it’s how a company remedies small issues and treats the customer that matters. Joe and his crew are friendly, professional, extremely knowledgeable, and will take the time & care to ensure the final product you receive is something they would have in their own homes.

The quality of the work was really good, as was attention to details in the work. I was told they would be out at 7:30 am, but due to a variety of issues or excuses did not show up until 2:30 pm. Every time I called to find out what was going on, I was told he would be there in about 30 minutes. He had to quit early due to a power outage, but had he showed up on time the work would have probably been done by then. I was then told he would be back at 8am the next day. He did not show up until 10:30 am and did not finish until 9:30am. When I was able to see the work, noticed he missed a spot under a door and he had to come back. He got to it well after the carpet repair folks came out, who he knew were scheduled for that day, and that carpet did not get put back down. He had to come out again to put the carpet down for me. Had I not been in a bind with having to pay a cancellation fee for the carpet guys, I would have found someone else. The hassle was incredible and not worth it, regardless how the tile came out.