Z-Line Designs

I remodeled my home office and found a glass Z-​line desk at Office Depot. I needed three desks and a connector but had to buy each piece from a few different locations. Got home, put everything together and one of the desks had a different color finish. Bummer! So, I took to twitter and Office Depot put me in contact with Jim Robinson at Z-​line… WOW! Super responsive, super cool guy. As of this morning, I’m getting a new desk top delivered to me so my office desks match. So happy with the service and super happy with my desks! Thanks Jim!

I only gave this company a 1 star because I can’t give it 0. The Z-​line Design glass desk I had exploded into millions of pieces out of nowhere. The glass cut my hand and severed 2 nerves causing permanent nerve damage in my right hand. Z-​Line Designs has completely blown off all contact I have tried to make with them. I posted to their FB page and they just deleted it.

I bought a Z-​line desk from Staples in Jan. Thru the past few months the wood on the right hand corner start to falling off. Upon furthur inspections, I notice this so called «solid wood» desk is not really made of solid wood. Instead it looks like it’s made from some compressed wood sheds/​particles. compressed process when making this desk must got slipped somehow so over time the less pressed part start to falling off. The entire front edge’s paint also fading off rather quickly. (I rarely use this desk. I put this desk in my guest room which I only accomodate famiy/​friends twice in the last few months).
From all the «5 *» reviews here, I had great confidence Z-​line will do the right thing to solve this issue. Unfortunately, I got a completely different result hence the 1* review I gave. they offer me only one option when I first contact them. Supervisor V. asked me to pay for the shipping if I want to receive the replace part. I refused and ask to talk to operation manage J. He took the first offer back and only offer me $ 19.99 and demand me to sign a letter stating I will not pursue this matter furthur. so far I am very disappionted at their service. Be aware if you are going to purchase Z-​line products just based on the reviews here.

We recently bought their Escalante TV stand. It was bit expensive but looks very nice! Instructions were very easy compared to what you get from products made in China. All the parts were also nicely numbered/​referenced!

We just purchased the Z-​Line Phantom television stand at our local Circuit City. It never would have occurred to me to even write a review about Z-​Line if it hadn’t been for the excellent customer service we received from Z-​Line.
The Z-​Line television stands are sleek and modern. My husband loves it because it is so usable.
Assembling our stand had some challenging moments, but it looks great. It ended up that the television mounts that came with the stand weren’t compatible with our television. We called customer service and they were extremely helpful and friendly and shipped out the correct mounts to us overnight free of charge.
We are happy Z-​Line customers!