Valero Service Station

The lady that works here is so sweet & kind, I love stopping in here just for the customer service! They have a decent selection of drinks, but the snacks selection is on the smaller side because there isn’t much room in there!
There are tons of pumps, so if you need gas, you won’t have to wait for long! There’s also plenty of room at the air/​water stations as well!

This is a regular stop for my family and I to grab drinks and sometimes snack. The workers are all very friendly and recognize the regulars, even going so far as to become friends. The store is very tiny, but it works for sure. The new drink fountain is awesome gotta admit. The gas is cheap which just makes the place better.

Touchless carwash is a perk. $ 1 off wash with purchase added perk. Clean restroom with key available at register. Friendly staff. Close to other convenience stores. If you need to add a carwash to fuel purchase, can go in and pay separately.

These guys are great! Super nice people and they’re fast at service. This place should start selling beer though, it’s about time.

Bought gas & a carwash code, but didn’t come in for the carwash until a week or two later (long lines). The code had since expired, and they refused to print a new code.

I normally come here sometime for gas but mostly for their car wash machine. Unless other gas station this one is touch-​less.

This is the only place I’d run my car through a car wash. I never gotten scratches or dings of any sort. However, car wash damage was mentioned in another review but never experienced that at all. It is a very unfortunate incident indeed, but I can only share my personal experience.
I’m very picky on what gas I purchase and Valero is not my preference unless it is an emergency. The funny thing is that you can save a dollar on car wash if you purchase gas. So if you pump $ 0.01 of gas, you qualify for the discount. On several occasions, I had to go to the cashier to refund me a dollar as their system isn’t smart enough to process the discount. It’s gets tedious, but I’m rarely there getting car washes so it’s all good.

This review concerns the Valero car wash. My pet peeve is that if you buy a car wash (without getting gas), they charge your credit card for $ 1 more than the amount listed on the receipt. For example, if I get a Plus wash for $ 8, a charge of $ 9 actually appears on my credit card bill. I brought this to the attention of the manager who refunded me the $ 2 (it has already happened twice before), but the problem hasn’t been fixed. I know it’s a small amount, but I wonder if its happening to everyone?

my regular place in San Ramon. Decent prices and easy to get in/​out. Took off a star for not making it easy to get air when i am a playing customer and one star for not always having soapy water to wash your windshield

On what basis do you review a gas station??? Hmm, gas was cheap here… I think. I liked that they had a lot of large trees around it. It was clean and seemed well maintained. So there you go, 4 stars. BAM.

Great location right off Bollinger Canyon. Easy in and out entrance. Drive Thru Car Wash. Gas is a decent price for the area. Plenty of gas pumps. Corner Store is great and the workers are always friendly. Great spot if you need to grab some milk and don’t fill like walking thru the grocery store. Air Pump for tires and vacuums for car available.

I love the location of this gas station. It’s located near a shopping center and around a lot of the office buildings in the area so it’s perfectly located for those that work in these places. It’s right near the freeway too so you can fill up before you get on.
I never have a problem here and always found it clean and safe.

Valero Corp = pathetic. They damaged my car and have decided to back out after admitting that they were responsible.
I am extremely angered at Valero. I went through their car wash and unfortunately, the trim on my car was extremely damaged. I went in the next day to discuss it with the station and noticed that the guys who maintain the car wash were there repairing/​filling it up with the chemicals for the wash. I showed them my car and they told me that they were low on a certain chemical and that is why my car was damaged. They said if the Ph level gets to a certain point it burns through like acid and that was what happened to my car.
I spoke with the clerk inside and he was very nice and told me that it had happened to a few others as well. He reported my incident to the manager at the site, Jackie I believe, who was also very nice. They forwarded my incident to Corporate but it took corporate a very long time to finally contact me.
Long story somewhat short, I have emails from their claims department acknowledging the damage and their responsibility. They gave me the run around and had me go to different places hoping that a thorough detail would fix the damage and that never worked. When they were finally in a place where they realized it would cost them some money to fix the car, they gave me the WEAKEST excuse and told me that it’s BMW’s fault!!! It was the most unbelievable excuse. My car wasn’t damaged before I went through their acidic car wash, my car got damaged after the acidic car wash and somehow that is BMW’s fault!!! (Note, it would have cost them around $ 1,500 to replace my trim, which for a large corporation like Valero is a drop in the bucket.)
The icing on the cake was that the «manager» for the claims dept at the corp office was a complete jerk. Here they are, they damage my car and he tells me that I should take it up with my insurance. He didn’t even know about the «BMW excuse». He was explaining to me that it’s a products liability situation and that it’s their vendors fault until the other lady went in and told him that they had changed their story since they last spoke. Unbelievable. I will be suing them for my damages and my time.

i love this gas station for the people that work here, they are so friendly and so helpful it’s unreal. the owner cracks me up as he is in his 60’s and love his filipino rap! :)

Since I live right near this Valero, I stop by here everyday on the way to work. Everyday, I pass Starbucks and head to this Valero for their coffee. If you like black coffee and work anywhere in the area it’s amazing for gas station coffee, plus all the workers are friendly and are not all tweeked out like many other stations in the area.