Oil Changers

A Huge Thanks to Chris and Kevin down at Oil Changers San Ramon for their outstanding 5-​star oil change. From bleeding the oil, to replacing the filter, replacing the oil, and checking other fluids; everything was quick and smooth. I loved that they had no problem with me standing right there watching every little thing. Chris even spotted a crack in the seal of the oil pan that I would have never found. I should’ve paid him extra for the great advice–
I normally don’t go out of my way to write a review for places I go, but this review was too necessary. I have to let my fellow San Ramonians know about this place. Friendly & Professional, A-​1 service at a cheaper price. I love these guys, Never goin to jiffy lube again! Thanks again guys
— mike

These guys gave me great service. They found critical issues and made great recommendations to resolve.
Thank you Oil Changer.

They were great. Came early in the morning and got my oil changed. They were quick and no hassle.

I took my car in today, dropped it off and within 45 minutes they were in and done. Cheery — good service, knowledgeable workers. Overall a super duper experience. I even received a call telling me I needed a new air filter. Price was perfect, service great. Third time we have taken the vehicle and will continue to go here to get my FORD truck serviced. Good guys!

I’m am very pleased with the service at the San Ramon location. I am new to the area I am looking for my ‘go to’ place. They were honest, and efficient. No über aggressive up selling either. Gave you the necessary recommendations and let you decide. I think I found my spot. I highly recommend Lily and Peter at Oil Changers for many of you car care needs!

Don’t waste your day sitting in their lobby. They need to get more staff and have more respect for their customers’ time.

I bring both of my vehicles to oil changers. It is a «worry free» oil change when I have it done here. Like any other oil change shop they will try and sell you on products that may «benefit your vehicles performance.»
Pricing is pretty competitive with other oil change places in the area. The waiting area is pretty frugal but If given a choice, I will take a bland waiting area in exchange for a quality oil change any day. Mona the regional director is great, as is all the staff I have encountered.
One other thing that distinguishes these guys from others in the area: in between changes, they top off your oil for free. I just stop by and they check it for me and top it off if needed.
No frills– reasonably priced-​quality work!

I have to agree with the review by John S. regarding wait times. I was there for one hour and 40 minutes and was the second car in line when I pulled in. During my wait there were no updates on the time it would take from any of the staff, nothing.
So, after an hour I walk out and ask the manager calmly about how much longer it would be. Another staff member scoffed in a thoroughly condescending voice, «Well cars are unpredictable, you never know how long they’re going to take until you get under them.»
Really? So 30 minutes into working on the car in front of mine someone, any of the people working there, couldn’t have said – just so you know, the car is front of yours is taking longer than expected?
At the end of the almost two hour wait the manager gave me five dollars off the bill for my inconvenience. Ummm – that’s the check-​in special for Unilocal,not something you do to try to make up for a lousy experience.
I don’t have over an hour for oil changes and will find another place to go based on that alone, much less the abysmal customer service. The best thing I can say is that the car still runs after getting the oil changed there.

My wife took her car in yesterday and was told it would be ½ hr before they’d get to her, so she waited. 40 minutes later and there was still one car in front of her that hadn’t even been pulled into the bay yet, so she left. Now I’m back this morning with her car. «It’ll be 10 minutes» the guy says. I’ve been sitting here in my car for 35 minutes so far and no one has even acknowledged me since the initial «10 minutes» quote. What is it about motor oil that causes people to forget how to tell time?! A simple «Hey, we’re running a little bit behind» would be nice.
The guys are nice enough, and seem to know what they’re doing, but I don’t have over an hour to spend on an oil change. I might need to find another place to change my oil.

Been there for changing oil and routine check on fluids. they checked all of fluid as well as differential (s) and belts.
Oil changers just got a loyal customer!

Great service and quality costumer service.
My car was serviced by Josef Lily and Kyle.
Thanks for making it easy and fast (:

I rolled in a little bit after they opened, and they took care of my oil change and power steering service super quick. The guys were nice and professional and it wasn’t too expensive. I could hear them verbally affirming the different steps with each other as they did the work on the car, which is a great system for avoiding errors. Will absolutely be back.

Stopped during my lunch break and the service was great.
Although they took a while to get my keys and info, they were all really helpful.
They checked everything and once they got going it was pretty quick.
Overall good service, with the exception of taking too much time initially.

Very friendly guys from the minute I pulled up — Zac and Ken both greeted me. There was a car on the lift, but I was first in line — at 5 pm on a Thursday. Ken took a look at the car then explained options (due for a 30k service) but was totally fine with doing just an oil change. They were quick; I was out of there in half an hour… then brought the other car back! Dylan did the actual oil change, but he was fast and thorough, even showed me the dipstick at the end.
Came back with the second car, and it was a breeze again! Since there was no one in line behind me at first, Ken and Dylan both worked on the car — quickly and thoroughly again — and Ken even looked up how to fix the washer fluid pressure so it would wash my windshield instead of the sunroof!
These guys were very friendly (but not overly so to the point it becomes creepy — something a female sitting alone in a small waiting area appreciates) and knowledgeable. They checked everything — I enjoyed Dylan’s running commentary on what he was doing; it let me know he was running through, verifying everything with Ken against whatever checklist they have.

Great service and very professional!
Ken, Zac, and Lily were friendly, professional, and efficient.
I didn’t have to wait long, they fully discussed all the services and the prices beforehand, and they informed me what other things may need attention.
Overall, a great experience and my engine was noticeably better after the oil change and fuel efficiency package.
I recommend this location highly.

They told me 20 min, I said great. I have a 2014 honda accord that requires a mixed blend of synthetic oil. But since they don’t carry this they offer a full synthetic oil at a price of $ 76.00 respectively. I said ok but didn’t realize my car is ok w/​mixed blend until I called a honda dealer after waiting an hour already vs. 20 min and found out that Honda dealer can do the oil change for only $ 35. After continued waiting my car seemed next up and I said forget it I’ll take somewhere else cause it’s taking much longer than initially indicated.
On Jan 2 at 12:30pm (seemed like manager), he said ok, no problem I’ll pull your car up to take. Did not offer any chance for customer satisfaction. Lost business for company and scooted me out with a joy.
Oil changers, you just lost recurring revenue from a prospective new customer and I will ensure the bad reputation is shared amongst my company of a few hundred located in San Ramon.

Ken just did an oil change and transmission drain for $ 99. Pretty fast and the guys were knowledgable.
A few bucks off for the Unilocal review, why not?

No sales pitch, no BS, no headaches. Got in on a Saturday morning, my car was first in line waiting. I was helped by Clay and his awesome crew.
While my car was waiting on the actual oil change, they did a quick inspection on all the other fluids. They told me my car checked out and I wouldn’t be requiring any additional services, music to my ears!
Clay explained everything to me in layman’s terms regarding my car’s oil change, and I really felt like I was a part of the process, as opposed to just feeling like another customer.
Sure it’s not the cheapest oil change on the planet, but I actually feel confident taking my car here. I will definitely be coming here for all of my oil changes.

I just got my oil change here and I definitely was surprised at how amazing the customer service is here. I even ended up having to wait an extra hour but Lily and Clay took such good care of my car and myself that I would come back in an instant. Lily was very friendly and made sure I left satisfied. I will be back in a few thousand miles. The oil change was originally 41.95 but I had a six dollar off coupon from Unilocal which was nice. So although slightly more expensive than the next place, I would come here again soley for the care they have for the customer.

In terms of sheer speed for oil changes, it’s hard to beat oil changers! We used to go to Firestones but they take forever! In and out in like 30 minutes, and that includes a change in air filter and power steering fluid flush. The manager on duty even washed the windows!
Although they do try to offer you other services besides the oil change, I appreciate the fact that they show you the actual dirty filter or discolored transmission/​power steering fluid.
Note that unlike the one in Dublin, you don’t stay in the car while they work — they have a nice sitting area while you wait.