Kevin & Conner’s Shop

I just went to Kevin & Conner’s Shop today. Kevin is absolutely amazing!!! He is knowledgeable, honest, trustworthy, kind-​hearted and reliable. His staff is awesome too!!!
I am so pleased and grateful with Kevin and his staff’s excellent job and quality service! They are very honest and very reasonable with the price. I know this because Autotech San Ramon gave me an outrageous quote with so much additional costs! So, I wish I had known this place earlier!
I would definitely recommend Kevin & Conner’s Shop to everyone. Thank you, Kevin and your staff! I hope to meet your dog next time! :)

Have known Kevin my whole life and he has found me reliable cars on a tight budget when I was 18, and again when I was 23. My whole family takes their autos to Kevin. Couldn’t say more about his character just an all around honest and stand up guy who you can trust. No bs! I can guarantee you he charges less than any auto shop around.
When I was going to college in Chico, I once had my car towed all the way back to East Bay just so I could take it to Kevin. The estimates I received in Chico were hundreds of dollars more than what Kevin has ever charged me.
If you are in need of any maintenance I highly recommend you take your car here. Will take good care of you.

I’ve been bringing my cars to Kevin’s shop now for 5 years. Every time I come in I receive exceptional service. Kevin has had several opportunities now where he could have charged me a lot of money to perform various services, but each time he explains what is going on and tells me what I need and what is purely optional.
My most recent visit yesterday confirmed why I regard this shop so highly. The check engine light in my car came on over the weekend and I brought it in to get checked out. Turns out the MAP sensor was bad. Kevin and team could have just told me the repair would cost $ 200-​$ 300 dollars and I wouldn’t have known better, but they actually had me call the Volkswagen dealership first as the part was likely still under the manufacturer’s warranty. Turns out it was! Even though they didn’t get any business from this particular car problem, I will for sure be bringing my cars back when they experience other problems.
I would and do recommend Kevin to anyone looking for honest and reasonable car care

Having just seen Matt R’s review of 7÷30÷2015 I feel I must write in defence of Jen and everyone else at Kevin’s Shop. My husband, son and I have been taking our cars there for at least the past 7 years or so. We have always had tremendous service. A call is always made barely an hour into our car being in the shop informing us of the cost of the repair and how long it will take which is always accurate although last week Jen informed us on pick-​up that it was almost half of the original quote as it took so much less time than anticipated. All the staff have always been extremely friendly and helpful. I generally get a ride home but am informed the day of booking if I can’t get one so I can organize something myself. At the end of the day, I believe Kevin & Conner’s Shop offers a fair and friendly service and I would thoroughly recommend them to others (and I do!!) and I love the dogs too!

This has got to be the WORST SHOP I’ve ever been to I wouldn’t even call it that more like a dog sitting place with their dam dogs running around in the office. I took my 95 Avalon there on a recommendation from a friend (horrible recommendation) I explained to Kevin the issue with the car and he said he knew for sure it was the fuel pump and if I can get it to him right away he’d be abl to have it done I 2 hours for $ 350 I’m all exited and get it there the. Call 5 hours later saying the fuel pump just got there and they were closing so they’d do it first thing in the morning. Cool no problem, I call the next day and they say «a customer that we had already fixed their car brought it back with the same issues so their first priority…» Really… That through up all kinds of red flags. Over the next week they’d call me once a day to let me know it wasn’t the fuel pump it was this, then that, then this, then that. Total ended up being $ 875 so I said fine whatever fix it. They call me a week later and say it’s running like a champ so I pick it up drive home wake up the next morning not even 12 hours later and what do you know… SAME EXACT ISSUE. I took the car back the same day and they said they would get to it as soon as they can. I’m sorry aren’t I the customer that is now the first priority? I let Jen at the front desk know that they need to answer my calls and call me and let me know what’s going on due to my now lack of transportation to work 35 miles away. 12 days go by my calls keep being ignored no ones returning my voicemails, it only takes 30 seconds to call me and say hey we still haven’t figured it out well call u back in 2 days. I don’t care how busy you are send me a text when your sitting on the toilet if u have to! When I picked up the car today the check engine light is now on. (Never was before) and Kevin rudely refused to refund my money because all the time he spent on. MY car. I don’t care how long u spent on it that’s not my fault you don’t know what your doing. I’ve already contacted the BAR (bureau automotive repair) and the better business bureau to report them and try and get my money back. i also see that they dont reply to their Posts on Unilocal.Too lazy or just acknowledging the fact that their too illiterate to know what their doing to fix cars and scam the public instead. Most people will write a ad review on Unilocal and leave it at that but what God around comes around I’m a strong believer in karma so now it’s time to get legal. Sorry excuse for a family business

This shop is awesome!
Kevin and his staff truly car about people and frankly may be one of the last honest breed in the business.
It brings me pleasure to refer family, friends, clients and associates to the .
The people I’ve referred feel the same!
Thanks Kevin for your services!

This Unilocal review is long overdue.
In January, I drove my little rice rocket tc to work and my alternator decided to give out on me in the middle of the freeway. I was on the left lane next to carpool so as I sensed I could no longer accelerate, I pulled over to the «breakdown» lane next to carpool… but it was thinning out– my car was halfway in the breakdown lane and halfway in carpool.
the Cops cleared traffic and yelled at me to move out of the way because he thought I had a flat tire… fool! i couldnt even start my car! so, he pushes me over to the breakdown lane on the right and i sat there planning out my next move. I typed in «cheap towing» nearby and Kevin & Conner’s popped up.
A young man answered the phone and he said he had saw me at the exit. Him and Kevin came out to my rescue, slapping on an extra battery to power my car and driving it to their shop– SAVED ME LOADS OF $$.
Then they pushed my car to the top of their to-​do list and fixed me up to still go to work for half of the day.
I am truly grateful.
THANKS AGAIN!

I worked with Kevin and the office manager Jen, to get my brakes fixed. I went to over 6 other shops to get an estimate and gauge the quality of service. None were able to meet my initial expectations until I called Kevin and Conner’s. I called around 3:45p, was able to get a free estimate 30 minutes later. Delivered the car first thing in the morning to get repaired, and they were able to get the work done within the same day. At first, we were going to just to do the rear brakes, however they noticed a problem with the front as well, Jen reached out to me to discuss the problem and pricing. I greatly appreciated the communication and transparency. Once the job was completed, they went to pick my wife up, and had her on her way right at the end of the day.
In summary, they were extreme AMAZING. Great communication, reasonably priced, and honest. Couldn’t have asked for a better experience. I look forward to doing more business with them in the near future.
Keep up the great work!

My experience reviews over the past three years of dedicated service to me and my sons cars.
1. Caring office staff AND the owner.
2. They will drive you home and pick you up if needed. I used it once.
3. The owner will cut costs and trouble shoot as he is experienced and the mechanics are equally attentive to the repair of your car.
4. If you leave a message, call back in two hours as they are busy but are working on your car too plus others.
5. TRUST. This is huge when you bring your car in for what might be a costly expense in a tough economy. You can trust Kevin.
6. Drop your car off, walk or ride your bike on the nearby iron horse trail. There is a star bucks and Costco nearby too.
7. Kevin took care of my aging 230k mileage Lexus until I sold it. Also my sons cars too.
8. Tough location to park but be patient.
I drive a distance for his continued service as I’ve had two nearby car service places try and rip me off late last year before I sold the car and I was forced to drive to San Ramon to stick with this repair shop. It’s worth the peace and my hard earned $$.

As long as this shop keeps doing 5-​star work, I’m going to keep telling people about them.
Mom’s car was having all sorts of trouble. Check engine light would come on and off, car would stall while idle, door locks wouldn’t work. Just wasn’t a trustworthy ride any longer. Took it to another local shop to get a free diagnostic, and while the folks there were nice enough, they quoted us $ 700 for 2 misfiring cylinders and all the work that goes along with it.
Took it to K&C’s, $ 80 for new spark plugs. Car runs like a champion again.
Again, I spoke with Kevin about the problem before bringing the car in and showed him the other quote. He could have easily matched it and we would have had the work done there. He could have even undercut the quote slightly and we would have paid it. Instead, he took the time to figure out the real problem and fix it for a reasonable price.
You simply don’t find honesty in business like this anymore.
Thank you from our family.