Tim Long – State Farm Insurance Agent

I have had my insurance through Tim’s office for years now and have been extremely pleased with their service. They have always been extremely punctual in responding to issues regarding my policies, and have been very pleasant to work with. I highly recommend him if you’re looking for a new insurance agent!

Tim Long seems like a nice person who may be oblivious to State Farm’s rules and requirements. We cancelled our policies due to the terrible experience we had with him and lost a year in premiums at that. I don’t know about anyone else, but we don’t have money to burn like that.
The initial process was good. Tim was pleasant to speak with and we thought he knew what he was talking about. However, we found out the hard way when his rep, who actually seemed more knowledgable about the rules and procedures, told us otherwise. After we found the error Tim made about the process, he worked diligently to correct it. But instead of apologizing, he kept insisting that it was a favor to us and we should be grateful.
That was when I knew I had to go elsewhere. Sure enough, we were able to get better policies and pricing from another company. I just wish I didn’t waste a year in premiums for it.