Nit Pixies

I got lice from one of the kids I teach. yeah, kids are snuggly and cute and all that and I love it when they wanna sit in my lap but, JEEZ!!! I think I need to walk around in a pillsbury doughboy costume when lice is going around at the schools. One of the kids I teach stayed home from school a few weeks ago after being quarantined by the school. I imagined him stuck in a cell like Guantanamo being zapped with tea tree oil lazers and shit. Anyhow, I’ve been checking my hair regularly since then and started itching about a week and a half ago and was hoping it was all psychosomatic but, NOOOOOOOO. I got it. Oh. the SHAME. It’s like I had a one night stand and went home with something a little extra special… AARRGGHHH.
Nit pixies fit me in last minute and worked with my schedule. Staff is super friendly and accommodating. I paid for the comb through, the treatment and the lice comb, which I’ve been diligently combing through my serious long, thick locks for the past 4 or 5 days. I combed my own hair out the night before I got the treatment and got rid of most of the live ones (they were still super microscopic at the time).
I actually combed my hair out the next morning after the treatment and found over 7 nits, maybe 3 or 4 the next day, 2 yesterday, 4 or 5 today (I combed my hair out twice today. The lady who combed me out didn’t spend that much time doing it, and did it when my hair was dry, which I think is the general way they do things there. With a full head of hair, it’s super important to do a THOROUGH comb through on your own if they just kind buzz through that process. Otherwise, those little suckers will hatch and you’ll have another infestation.
I know Lice is a process but, I think for the money I spent they should have at least combed my hair out more thoroughly or offered an additional comb out, as human error accounts for a lot of the additional nits that are still on my head.

I have super long, thick hair, and also a former hair dresser. My 5 year old brought lice home from school, and while I can comb through her hair section by section with the comb, and do the treatment, I cant do my own hair properly. I have seen lice before, but have never got it. Well, guess what, I got it this time.
I made an appointment with Nit Pixies to have myself checked. Brianna was so helpful, and kind. She was thorough, informative and knowledgeble. She made me feel comfortable, and its nobody’s fault a person get’s lice. It only takes one interaction with the wrong person or lean your head on a movie seat, coat, kids backpacks, etc…
Yes, it is pricey, but its not a fun job either, is it? I appreciated her work and professionalism. I did buy the comb to use in the future. So, far so good… I do agree one free check a week later would be a nice added bonus, and seem fitting to be included in the price. I don’t think $ 25.00 for an initial check is at all unreasonable, and if you do the treatment its considered part of the $ 100.00 cost. For peace of mind. I recommend.

This was a totally confusing and disappointing experience. I went Thursday and paid for the full comb through and treatment for my daughter. I followed all instructions– put everything in bags in the garage and washed everything I could in hot water and did the combing for the next 4 days. I even kept my daughter home from school so she wouldn’t be re-​exposed to lice. The girl told me to come back Monday for follow up, even though we didn’t have any live bugs, just nits so had caught it early on. We went back. So she had only slightly less nits then the first time. The woman asked me if it did the treatment. Yes, we are just hear for the follow-​up. I asked a bunch of questions like if she could have gotten 7 nits from just being back at school today and she didn’t answer. She seemed as confused as me. She just said that it’s hard to do the combing with acrylic nails… which I assumed she was referring to her colleague who did the combing previously. Are you kidding me? Why does she have 7 nits? I don’t know, you tell me! Did you put her pillow in the dryer on high heat? No, because I completely got rid of it and all of our stuff is still sitting in garbage bags in my garage! She said she’d call the boss and ask if she could comp us another treatment. OK sounds great because I still don’t understand. She made the call and then said no, but they could do it for 10% off. Sorry. I just paid $ 100 for that 4 days ago! I asked why in the paperwork I signed, did it say they guaranteed the service if you followed the instructions which I did. That’s not a guarantee! Clearly their guarantee means nothing. Then she told me it would be $ 25 for the combing she just did. What? I thought that was part of the original package since the original girl told me to come back 4 days later. I guess any place that doesn’t publish their prices, or tell you what they charge before they give you a service can’t be trusted. I was totally baffled. I left with more questions than answers and was totally shocked by their complete lack of customer service. What a rip-​off.

We have unfortunately needed Nit Pixies services serval times over the past couple years… yay school! The staff is wonderful and make a bad situation as pleasant as possible. Every time I’ve brought my daughter in they have cleared her of all lice and she has quite the head of hair. We have never come back for the follow up visit and found lice. It’s so worth the money. You have enough to deal with when it comes to cleaning and continuing to monitor your child over the next few weeks, give yourself this one break! You won’t regret it! And to those with negative reviews… nothing is perfect. You have to be diligent about continuing to follow up. You may find an egg or a louse sometimes after treatment of a severe case but you are checking and combing daily to make sure you find those before they spread again.

For a bad situation… these ladies were awesome! Informative and caring! Wouldn’t wish lice on anybody, but if you get it… get their help ASAP! Peace
Noël

yea really expensive. but if you have more than one kid, you gotta do it. rid and other stuff apparently wont do the trick. but a woman with a comb picking through your kids’ hair while they suck a lollipop and watch a dvd — that’ll do it. the staff is friendly, they fit us in last minute.

Useless. Been 5 times and we still have lice the next day. I’m cleaning my sheets, sofas, carpets, everything. Some of the technicians are okay but a few (one in particular) are useless. Don’t waste your money.

Edie is wonderful. Calm, knowledgeable & thorough. We left feeling educated and well treated. My daughter had the full treatment. I had a comb through and my husband was just checked. (Nit Pixies can add up & we were on a budget.) But, i advise you to have her do a thorough comb through – essential. And buy their comb. I can’t yet vouch for the other products.

These gals rock. They are efficient, thorough and well worth the $$. RID and Nix did not work for us. Nit Pixies did. Buy one of their lice combs, and you can keep the critters at bay on our own. My only complaint is that they aren’t open on Saturdays and Sundays.

Ok, the only thing I wish was different is if they gave free rechecks. For the price you are paying for the service, I think 1 free recheck should be included at least.

This place is great! They are so nice and informative during a stressful time for us parents! It is expensive but they do the job right and you don’t have the issues with reinfestation because they are so thorough in their comb out process. Highly recommend!

Bless nitpixies and their nit pickin’ miracle workers! The kids brought home lice and we figured we could handle it– did the whole RID thing and bagging stuffed toys, pillows, everything and washing ALL the sheets EVERY day… it was a total nightmare… and two weeks later? Raging lice infestation.
One trip to Nitpixies & they were picked clean and the deal was done.
Yes, as another reviewer said, it can get pricey. But RID isn’t cheap– and neither is using all that hot water– and frankly, my time ain’t that cheap either.

The staff are incredibly gentle with children and not condescending to parents about lice.
They provide complete de-​lousing service with a head check, then a thorough manual removal both with a special comb and then basically strand by strand; followed up with a hair solution. A second treatment is also recommended.
It can get pricey but they work with non-​toxic solutions unlike Rid or Nix.
I highly recommend them. my daughter’s case was gone in 4 days after we brought her here and we followed with thorough home treatment.

Woohoo! I’m the first to write a review here AND this is my first review written ever!
This place has the sweetest, most patient staff ever. They have a nice waiting area where the kids have toys to play with as well. This place gets particulary busy in the beginning of the school year. The shop is filled with kindergarteners waiting to get their scalp checked for lice. Nevertheless, the kids walk out with smiles.