Miconi Tile & Associates

To start, we choose Miconi tile because of a great sales pitch about the the wonderful product Latacrete that they recommend, which of course would be more expensive, but guaranteed for a lifetime-​their quote was more than double the 2 others we got. That is where the service stopped, David Shawn said he’d call later to confirm-​no calls, late by 2 hours for the estimate-​no call, forgot to bring the grout samples-​come by in the morning-​no address. Multiple calls after the job is done to have it really completed. Sloppy work, grout on the cabinets and floors which have left scratches and damaged the finish. While the overall ‘look’ is what we wanted, I can’t in good conscious recommend this company because of the high prices, lack of follow-​up, and sloppy work.

Be very careful, especially if you will be using insurance. Our original contractor did a very bad job on some of our tile work. We hired Miconi to fix the work. The work was done very professionally. However, the minute that David Shawn heard the word «insurance» the price shot up and he told us that more and more work needed to be done! In addition, he even suggested that I tell the insurance company that some work had been done that in fact didn’t need to be done! I told him I wasn’t about to commit insurance fraud. In the end, I was only reimbursed a small portion of the cost of the repairs. And everyone I’ve told about the cost of the repairs says that I was totally «taken».

Beware! A few years ago I ordered a very expensive bathroom item from Miconi and put in a very large deposit. But for some strange reason they kept delaying delivery. Later we found out Miconi was about to file for bankruptcy. So apparently they thought I would end up being just one of their creditors. Well, I had to get my lawyer involved and fortunately we were able to get delivery of the item we ordered. Also, I had asked them to recommend a contractor to install the item. Well, the one they recommended quoted a price that was more than twice than the other contractors.

Our shower leaked from the top floor all the way to our basement and we needed help fast. I made trips to several tile stores in the area, all good, but Miconi Tile and Associates was the best. I first spoke to Daryl when he answered my phone call. He patiently listened as I tried to explain my needs, using all the wrong terms and sizes. While at the store he explained the process to me and got me exactly what was necessary. My job was small, but Daryl treated me like a valuable customer. I’ve been back a few times, always receiving the same exceptional service. Ah, I forgot, Miconi Tile was also the least expensive place I shopped. M

I own a natural stone, tile and grout restoration company and I frequent Miconi because they are the Bay Area Latacrete distributor. They are friendly, professional and I have seen their work first hand and know they do great work. I recommend their company frequently for tile installations.

I love my kitchen! Miconi was competively priced, very fast and knew what I wanted!
I had tried very hard to get ahold of another contractor in san rafael but they wouldnt return calls, had no voicemail and seemed to not understand the idea of a written quote being faxed over.
So, I called Miconi and David came out same day for a quote. I showed him a sample of the red composite and blue composite I’d like, and said «I want red like this, but with the sparkle of this blue…»
«Oh cesarstone has that! That’s easy to get!»
Now, the other company had told me you couldnt get it, but Miconi had it! So I got my perfect red sparkly retro counters done in 3 weeks!
I couldnt be happier.