Marshall Motor Works

I went to Marshall Motor Works in the worst position to be in as a vehicle owner. When you have an unknown problem with your car. You are at the mercy of the mechanic. The olé «well, I’ll take a look, It might take 3 hours or it might take 10 hours.» Well, not when dealing with father and son team of Lloyd and Jay at Marshall Motor Works.
Lloyd is like the «Bill Nye» of mechanics, (I say this with the most respect and sincerity possible) meaning he can explain complex issues and specific information that the average person can understand. He is wise and fair. The apple does not fall far from the tree in regards to his son (co-​owner and mechanic) Jay. When they tell you something they speak in a way that you know they are being 100% honest and in no way are they trying to upsell anything or take advantage of the customer, especially when most times the customer knows nothing about what it will take to fix the problem.
Best mechanics you could hope for.
I will be bringing my Toyota Tacoma back for all future service, and all of my family’s cars too.
5 stars across the board.
Thanks Marshall Motor Works.

i was bummed when my go-​to oil-​change place closed but now i feel lucky. Lloyd was great … I dropped in on a Friday morning and i was out of there in about 30 minutes. It was cheaper (~$ 50 for a prius with synthetic oil) than i was paying at the other place and i got a free education on the way that my car’s energy-​harvesting system saves on brake wear. At 50K miles, i kinda expected to have to replace the brakes, but he told me they’re in great shape and that a Prius’ brakes can sometimes last for ~150k miles. It’s not often you walk away from a mechanic with a smile on your face. I’ll be back for my next oil change and anything more serious. if you need a good mechanic in Marin, this is the place. It’s not super-​easy to find, but worth the effort.

I’ve had a great experience at Marshall Motor Works! They have delivered professional, fast, and quality service to my Toyota. Best of all: affordable! I highly recommend them for any service type!

Ever doubted what a dealership or mechanic has told or charged you for automotive work? You can lay that to rest at Marshall MW. I saved approx $ 400 on a 60K tune /​full brake pad replacement. Lloyd did a great job on all the work. He saved the worn brake pads so he could show me and explain why Subaru was wrong about their assessment. I find that highly conscientious and an unusually nice touch. If you are like me and are always looking for that honest, competent, good-​guy you can trust to call «my mechanic», look no further. Happy to refer my mechanic to you, he’s Lloyd Marshall at Marshall Motor works. Your search is over.

Took in an Audi TT for a pre-​purchase inspection today (found the shop on Unilocal as I don’t live in the area). The service was fast (a little over an hour), reasonably priced, and best of all, Lloyd took time to explain exactly what he had looked at, what he had found, what needed to be fixed immediately, and what needed to be fixed but could wait. I will likely go back to get the car serviced even though it is out of my area. They don’t have a courtesy car but they said they would help me rent a car for the day and would «take that into consideration» in the final service price. And it’s a family business, which is the best kind to support!

I cannot recommend Marshall Motor Works more highly. Jay and his father Lloyd are very polite, professional, and charge very reasonable prices. This is a true small. local business which places a high value on quality, honesty, and integrity.
Also, for a place that works on vehicles, it is immaculate. So often I’ve gone into auto repair places to find filthy wait rooms and restrooms. That is not the case here. The waiting room, bathroom, and even their work area were all spotless.
Even the coffee is excellent here. I’ve very, very pleased I found Marshall Motor Works. I’m sure you will be pleased as well if you try them.

I went down today to take advantage of their $ 30 oil change Wednesday Special. Lloyd did an awesome job on my car — I also found out that he used to be a lead mechanic at Mellow Motors so I feel comfortable that he knows he stuff.
You also can tell they put a lot of thought into making the customers feel comfortable — the waiting room was clean and stocked with coffee, water and tea! I walked down to the new target to kill time but they also offer free Wifi so I could have been productive :)
Overall awesome service — Jay really explained the pros and cons of recommended services that my car needed. I am not car savvy and didn’t feel like I was being up-​sold or taken advantage of.

This place rocks! I took my VW Beetle there recently twice, to fix a transmission and after finding water on my car floor after a heavy rain. Both issues got fixed with such detail, grace and dedication. These guys are honest and thorough. You know when you need a massage badly, and you have a choice either to go to those chain spas to get a quick fix but wake up next day kind of sore, versus you go to see someone who really knows how to touch the body and work the muscles and energy and you wake up pain free the next day and the pain stays away? Well, Marshall Motor Works is the latter, the ultimate body work boutique for cars. Highly recommend it.

I took my car to Marshall Motor Works recently when it’s transmission went out. I drive a BMW 325ci and was looking for a good mechanic that specialized in German cars. I could not be happier with my experience with them. I appreciated the fact that they were really honest and fair. My car was fixed perfectly and in a timely manner for a very reasonable price. They were professional and friendly too! I would highly recommend Marshall Motor Works to anyone looking for a great mechanic. I’ll be sending all my friends and family here since they work on all types of cars, not just German.

I have taken my Audi to MMW on two separate occasions since they opened… both times the work was done on time, clean and at a very competitive price (which means cheaper than the Audi Dealership). They are very knowledgeable and truly care about their customers and keeping their cars running smooth. You wont be disappointed.

Second visit to this place– both times prompt, efficient, clean and treated with respect.
Very pleased considering my past experiences (even with dealership where I purchased car) where less than acceptable. I paid less here and received superior service. Marshall works brings back the attention to customer service and quality which is so lacking in big business. Yay!

These guys are great. I just moved up here and my car needed what I thought was a major service, but only needed an oil change and the brakes done. He had my car all fixed up and done in a few hours and she is running great!!! He was very honest and very well priced. I’m definitely bringing my car back again. He was very helpful and looked up what services my car did need and when it needed them and didn’t try to sell me on anything my car didn’t need. He really took the time to look over my car and make sure it was safe and in working order for me. I would highly recommend this shop to anyone!