Chrisad

I’ve been a Chrisad client for 8 years and have seen incredible growth within our office simply by putting into action Chrisad’s core fundamental principles. It’s pretty simple. Follow what they tell you to do, commit to it, train your staff accordingly and reap the rewards. My office has more than doubled our revenue and has been growing at over 17% year after year. Let Chrisad do the market research and just follow their advice. Corey has been a instrumental part of our practice growth. During the worst economic times in Detroit, he was committed to aiding my practice overcome the collapse. Compared to many other Detroit based businesses, my practice grew 13% during a period when the unemployment rate topped out at 20%. I would only recommend Chrisad to those who want to see their dental practices catapult to the next level.

Chrisad is one of the oldest dental marketing firms in North America and what my practice needed was direction. After toiling in mediocrity for years, I came to Chrisad for help. Along with getting me and my staff in the correct mindset, they have turned things around for me. All «consultants» have their own ideas on what makes a practice tick however in our current economy, Chrisad realized things have changed. They do the research, present the ideas in a clear and concise way and make implementation simple. It’s important to note that if you don’t take their whole philosophy into consideration it may not be the firm for you, but if you’re willing to jump in with both feet (with a company that has a proven track record) and realize that what hinders most dentists is themselves, then it would be worth your time to seek their help. It is expensive. marketing always is but cheap marketing that does nothing is much more costly than expensive marketing that works. From our internet presence, to direct mailers to training me and the staff on what it is that the consumer wants, Chrisad has helped me grow my business in ways I didn’t think were possible.
We all think we know everything and the Doctor’s ego sometimes makes change difficult. Work got more fun for me when I looked inward and without question Chrisad made that possible.

Chrisad is SO much more than a mere direct mail service. Chrisad is the only marketing company that I know of that actually uses market based research when creating logos, external signage and brochures. The brochures use a special set of colors, fonts, images and key works that successfully get potential new and returning customers to call the office. More importantly, Chrisad also teaches its clients how to handle the phones and how to schedule to promote business success. Chrisad offers its clients exclusivity in marketing and its clients have access to an incredible library of written materials and have access to exclusive conferences that are career and life changing.
I have been a Chrisad client since 2009. Chrisad designed my office logo, external signage, stationary and of course all of the brochures which are mailed to different areas around my office every 2 weeks. In a terrible economy, my office production has absolutely soared and our production is now 3.5 times what it was when I started with Chrisad. Through Chrisad, we have learned to accommodate a higher volume of patients while maintaining excellent customer service. This year our production goal is $ 1.8 million and I personally only work 2.5 days per week and have one associate working 5 days per month. This year I am planning to hire another associate and spend even less time at the office. My office will continue to provide excellent dentistry when I am not there. Reviews on my office and staff are almost exclusively 5-​star reviews. My office has an excellent reputation in my community.
I attribute most of my office success to following Chrisad guidelines that I have learned through attending conferences hosted by Chrisad and through the caring Chrisad team that I have behind me. You cannot judge Chrisad by a few months of service! Direct mail truly works by touching people over a period of time. No direct mail service will show a return on investment with only 2 or 3 months of mailings! You need to give Chrisad at least year before judging whether there is a good return on investment. My office tracks the referral source of new patients and the numbers prove Chrisad is a great investment. Furthermore, as Chrisad teaches, when you actually count the value of the patients who are returning for continuing care over the years, the return on investment is enormous.

We worked with this company for 2 months. In the beginning they were easy to get a hold of. Their representatives came into the office often. They had us change our office hours which somewhat made sense. They suggested we change our logo and office name which we did NOT do. Our front office was trained once day on how to answer phones the «chrisad» way. Our office was called probably once a week by a Chrisad secret shopper and each time we could spot them from a mile away and it ended up being just an office game of who could get a better score with the secret shopper. Really, the script they want you to follow feels very unnatural. So no we are trying to cancel, the once easy to reach company is now more difficult. We spoke to someone and cancelled yet today received a past due bill in the mail. I called to reconcile the bill and of course, unreachable…