Urso Air Systems

We chose Urso for a handful of reasons. They were a local company that came recommended by 2 contractor friends and 1 neighbor. When Will came out to bid the job he was straightforward and offered creative solutions for our application. He didn’t make things seem more involved than what they really are in an attempt to make the job appear expensive. Finally, his bid was inline with 2 other contractors that gave us what appeared to be reasonable bids. Of the numerous bids received, we definitely got some that were borderline hilarious/obscene…for less work than what Urso ended up doing. I also felt the most comfortable with Will when he visited. He genuinely wanted to solve our issue, not just sell us items.
We were assigned the crew of Vik, Chris and Trevor, and I was very pleased with the quality of their work, their friendliness and courtesy, how they treated the house and cleaned up after themselves, and that they finished on schedule (even slightly ahead). They went above and beyond the initial bid, and even cleaned up some bad wiring that Chris uncovered.
Fair price, attention to detail, and thoughtful installers. I would highly recommend.

ok, i called this business and talked with barbera and was told that anthony would call me and be by to give and estimate on a new heating and air conditioning unit before 4pm. i waited till 4:15 and called this store and left a message. anthony called me back after 5pm. we met and he took all the info needed and told me he would get back within a day or two. i never heard back from him so called the store after waiting 5 days and talked with barbera again and she was surprised and said she would get right on it. it has been 4 weeks now and have never heard back from these folks. i did get the job done very clean from and out of san pedro company. i would use caution with URSO in san pedro as they lost my business.

I received three estimates to have the Mitsubishi split-​type air conditioners installed in my home. I chose to work with Urso because I found Will, the owner, to be very knowledgable about a range of options. In the end, I couldn’t be happier. Everybody from the owner to the installation crew was professional, knowledgeable and hard working. They were able to install my units in a day and at a very competitive price. I highly recommend Urso.

Just completed installing air conditioning (new) and heater (replacement) for our home in San Pedro. They were super good. The estimator arrived a bit late (due to traffic) but he was clear and presented us with several options. He explained each and helped us select the best one for our home. The pricing was competitive (we had another estimate to compare it with). The installation crew, led by Vic was excellent. They arrived on time, worked hard in the heat, and cleaned up after themselves after their first day’s work. They finished the next day in the afternoon (a little earlier than anticipated). The air conditioning is a blessing in this heat. I would recommend this company to all.

They were great! Was able to make in appointment with very little lead time (during a heat wave). Would definitely use them again!

I just had the most unbelievable experience with Urso Air Systems. Our air-​conditioning went out on one of the hottest days of summer and I knew it would take forever to get someone here to repair it. One company came out in three days and gave me an estimate of $ 800.00 to replace the parts. I called Urso Air and they came out the next morning and gave me an estimate for ¹⁄₃ the cost. They then returned in the afternoon with the needed parts and repaired it. My husband and I felt like they were family with the sharing of stories and laughter.
I highly recommend this company to any of you in need or air conditioning or heating.

I am very unhappy with this Company. They are all about new sales, and not service. I find them highly unprofessional. During purchase, and installation the phone was answered immediately. Now my calls are not returned, nor the HEPA FILTER in my contract installed. I should not have to drive to their office with contract bid in hand to show they cut corners and only installed a 2″ filter, not the one charged for. I was promised the HEPA FILTER was ordered, and I would be called on 9÷9÷15. Dishonesty, and lack of integrity disgusts me. They cut corners prior to the Inspection, and rushed in to install parts that could have caused H@0 damage down the road. Seniors deserve respect, and protection. Being taken advantaged of is unacceptable. They were selected for doing many installations in our complex… then I was told it is the construction of the complex as an excuse their unit did not resolve the upstairs not cooling until sundown. We have asthma, the promised Hepa filter would have eased our breathing problems. I do not recommend URSO Air Systems.

Great family run business. These guys got the job done in 2.5 days when others quoted me 1 – 1.5 weeks. Hard working, cleaned up well, & they were so fast. Love my ac & heating unit, thanks Sam!

I selected Urso Air Systems, a Mitsubishi Golden Dealer, to install Mitsubishi Mr Slim AC/​heater/​filtration system in my house about a month ago, and I have been very happy with it. It is highly effective, library-​quiet, energy-​efficient and easy on the electric bill. It’s so advanced, there is just no comparison with other AC systems I had before.
The Urso team who came to install the system were very professional and friendly, and they left my house after doing a good cleanup. I also contacted Urso later for an additional question/​care, and they very were willing and responsive to my request. It’s been a pleasure doing business with Urso, and I highly recommendf.

Although they were the original installer of our A/​C I won’t be calling back. Tenant stayed home for an appointment with Urso who no-​showed without even a phone call. They did call a week later but we had called another vendor by then.

First class operation. My condenser sprung a leak and all the Freon leaked out. Called up ursoair. Spoke to will over they phone and was able to come the same day and check it out. Sure enough he fixed it right up and Evan add a couple little filter things that the last guy never put!!! Very professional and polite from the first moment we spoke over the phone I would recommend this place to anybody. Thank You Mr Will now me and my dog can stay nice and cool!

We chose Urso Air because they were a local business. We couldn’t have asked for better service. Will came to the house & gave us a great quote. They made the scheduling process easy and showed up on time! They were in & out in 2 days. The workers were extremely professional, quiet, & polite. They cleaned their workspace up at night and upon completion of the job. We are very happy with our new a/​c & furnace and will be sure to recommend them to everyone.

The wife and I have been debating on putting A/​C into our house. We decided to make the financial commitment and contacted Urso Air. We spoke with Will who came to our house and gave us a free quote. He did not try to sell us on the most expensive unit, but instead recommended a smaller unit for the size of our house. Will definitely shows that he cares about his customers and not just about making money.
On the day of our installation, they arrived promptly at the time they stated they would. They completed our installation in two days and we had no problems. After they finished, my wife commented on how nice and respectful all the workers were. There work is second to none.
I really like working with individually owned small business, who are honest and provide a terrific service.
If you need A/​C done, I highly recommend Urso Air.

I had my fan motor replaced. They were fast most of all clean cut and very nice. They even replaced some of the faulty wiring and got my system running smoothly. Very professional! Six stars for them!

Sam was fantastic. Their service was prompt and no nonsense. Took care of the problem and the price was reasonable. I would definitely recommend them again and use them for all my heating and ducting.

These guys are amazing! Sam came out and replaced a leaked coil that was under warrantee, refilled the freon, and fixed the system in a timely manner. He’s extremely knowledgable with what he does and very personable too! Anytime I had a question and needed to call Barbara, she was super sweet as well. I would much rather always pick a company that is family owned vs a corporate giant and they are just amazing. Sam answered any questions I had while he was fixing the broken unit, and then he also educated me on things to do/​not to do which was really helpful! Also, the price is very fair. In no way did I feel that we were getting ripped off or paying too much. If anything, I’m pretty sure we would’ve paid more because the service was the best, and sometimes it can be hard to find a company that has nice people who offer a quality product AND give you great service. I would refer them again in a heartbeat. They really do bend over backwards for you and want to make the experience as painless as possible. And once the cool air started flowing out of the vents, it was the best feeling. I plan on enjoying my cool air now even if I need to wear a hoodie :)

My buddy devin lives in San Pedro and asked me to find a good local shop in pedro to fit his budget for a used furnace. Hes kind of a cheap skate and his house is very cold missing windows exposed beams etc the list goes on. But I found ursos shop when driving down gaffey st. Went in dealt with the owner himself. Told him how cheap my buddy was and he was more then willing to accomodate. The job took only 3 days. Now when I go visit my hobbit looking friend devin im able to stay warm and toasty.

I phoned Urso Air Systems in Dec. 2013. My a/​c and heating unit had not been functioning for a couple of years. December was cold and I finally decided it was time to have my unit replaced. I gave them a call and the next day Will came out to my home to give me an estimate on replacing the unit.
I’m a resident at Casa Verde Estates in San Pedro and was aware of what some of my neighbors were paying for their units to be replaced. Having used some of those companies before I wanted to go with a company that has an excellent reputation in the Harbor area who would stand behind their work and products.
Will made a suggestion on what he felt would be best for my condo based on the square footage. He told me to think it over and call him if I wanted to go forward with it. I called him the next day and they were out to my home on Dec. 21^st to install the unit.
Urso Air was right on time. They also needed to have a crane to take down my old a/​c unit off of the roof and place the new unit on the roof. Urso Air also contacted the management company at my complex and made all necessary arrangements for roof access and provided all insurance papers that my condo complex requires for anyone doing any work on the property.
Vic was in my unit replacing the furnace in my unit and I don’t recall the name of the guy who was on the roof replacing the air conditioning system. Both were very professional. The job was very clean. All commons areas of the condo complex that were accessed were left spotless. When my management company doesn’t complain it makes my life easier. Also, I loved it when the guy on the roof showed me a photo of my York Air Conditioner on the roof since I never get up their myself. It was nice to see what I paid for.
My new unit is amazing! When I turn the heat on my places heats up within a couple of minutes. My whole home is comfy not just the room closet to the heating unit (as it was with the old system when it worked). Will’s suggestion was perfect for the comfort level I needed.
With our mini heat wave we had this year I also tried out the a/​c and all I can say is I will be cool and comfortable during the summers. The north end of Pedro gets pretty hot in the summer. I’m ready for this summer and many summers to come.
Thank you Urso Air Systems. Your whole team is GREAT! I highly recommend Urso Air Systems to everyone, especially homeowners in my complex.

Used them for heating system remodel and repair. The work crew was unprofessional leaving a HUGE mess during the job. There was no attempt to isolate or contain debris during demo work. Three level home covered in dust basement to top floor. Not even a thought to cleaning up as they went or at least at the end of the day. Our project took several days. They attempted to tidy up at completion of job but the damage was already done. I’m very angry that there was such total disregard for my home. To add insult to injury, the job was not completed as discussed during estimate meeting I can’t recommend them but if you do decide to use Urso, watch every step of the way.

Replacing your furnace and central air is not as straight forward as I thought it would be. There are many different brands of equipment as well as different levels as levels of efficiency and big fluctuations in price. Not to mention, there’s a wide range in the level of education, skill and integrity in the people that will install and service this major purchase. It’s a decision you will live with for a long time.
I was really about to give up on finding a company that I really trusted on all those levels until I got my quote from Urso Air. Since I had shopped a lot, I was pretty familiar with what I wanted and the range of prices.
Will Urso reviewed my existing system and gave me my options. He immediately made me comfortable because he did not try to over sell me. He found me an option that was less expensive then what I was originally considering but showed me how it would give me even greater comfort.
The price was more than competitive and I decided to go for it. When the installation started, his crew arrived on time every day. Everyone was polite, careful, really really neat, and kept everything moving and cleaned up as they went along. I felt comfortable having them in my home. I was expecting much more mess and a lot of disruption but that never happened
Our system is great and just in time for these really hot days. It’s everything he said it would be