South Shores Pet Clinic

Thank you for squaring off the new addition to the family. Great experience, flawless services and answered all questions with follow up!

I was concerned about trying a new vet. Since I moved an hour away from my dogs original vet I wanted to try South Shores pet clinic. I’m glad I came in. The staff are amazing. They are compassionate and caring. The office is clean and the appointment process is easy with their app. I’m truly happy I found this office. I wish they were 24 hours and open Sundays for emergencies. Other than that I’ve had an excellent experience with both of my dogs. I highly recommend this pet clinic. Oh, they also groom my dogs too for a small price. Super convenient.

Dr. Steed is a great guy and a good vet. I left over a year ago due to rude staff member. Dr. Steed called me to say he was sorry as he was having staff problems (a classy move) that I liked. After reading, recent posts, I hope the problem was rectified. Good wishes Dr. Steed, our fur people miss you.

My first experience at South Shores Pet Clinic was entirely positive when I brought in my cat for a physical exam and shots. Receptionist Ledean, who took my information at the front desk and assisted in the exam room, was friendly, professional, and efficient. Dr. Steed gave my cat a careful exam and was also quite personable. He recommended a blood test and clearly explained his reasons for doing so. It was clear that both Ledean and Dr. Steed are fond of animals and are dedicated to giving them good care. My cat received the exam, blood test, and shots in a reasonable amount of time; there was no long wait. Highly recommended! They have earned my repeat business.

Recently a friends senior dog was found to have a large tumor. Dr. Weimer went above and beyond and treated this dog with the utmost care and compassion. In fact, the entire staff was very patient, caring and helpful I want to thank Dr. Weimer and South Shores for making our experience so positive during a very stressful time.

I am from out of town and needed a veterinarian for my dog late on a Saturday afternoon. I called multiple other clinics, who simply informed me they would be closing in 10 minutes & could not wait or their doctors were fully booked for the rest of the day. I called South Shores Pet Clinic shortly before they closed. They told me to come in and they would wait for me. Dr. Weimer was more than kind, patient, and gentle with my dog. Never once did I feel that they were in a hurry to get me out!!! That says a lot about this clinic. Thank you, Dr. Weimer!!!

We’ve been to several vets in the area and have found competence and compassion here at South Shores. The doctors and the staff are warm and friendly– true animal lovers and advocates.

Working in healthcare I know that people can have very unrealistic expectations especially when it comes to the care of someone they love, that being said I also know that most people don’t communicate their concerns or ask for their options. I’m very sad to see they only have 3 stars.
Both these vets are excellent. My spaniel rescue and I have been coming here for years.
My emma had a shard of bone lodged in her stomach Dr wimer was out and Dr Steed was amazing. He was level headed and logical two traits I admire in any healthcare professional. Emma did not need surgery thanks to the quick thinking of her vet.
Even when our guinea pig was sick they always gave me options so I KNOW I wasn’t being over charged or being taken advantage of. Sadly he passed but I’ll be damned if anyone says they didn’t do everything the could
They infused him every day for a week to give him a fighting chance. The dr even told me of things I could do at home.
I high recommend both vets and thank them and the wonderful facility for all the care and work they’ve done for my emma and countless other animals.

Let’s start with how much i love this place. They are truly amazing people. Every single one. the girls up front are always sweet and helpful, going so far as to offer to check up on my dog when shes getting her treatment (chemo for lymphoma so you can imagine how nerve wracking it can be) the techs are amazing as well. They help my pup to be comfortable by chatting and petting her for a moment instead of dragging her to the back which i have seen before at other vets. Overall i have not had any bad experiences and wouldn’t even consider taking my dog anywhere else. They are the best! And if not for Dr Steed and his amazing crew i don’t know what I would have done when my dog was diagnosed with lymphoma this clinic has been amazing with helping me get everything taken care of and keeping my dogs healthy if it weren’t for the diagnosis then you wouldn’t even know she was sick love them here bring your pet’s you won’t be disappointed!

I am astounded to find anything but an outstanding review on this clinic and, specifically, Dr. Steed.
I adopted a little black poodle from Doggies 911 and was referred to South Shores when my dog started having problems with upset stomach, not eating and blood in his stool. I attribute his longevity and good health to the referral by Doggies 911 to South Shores Animal Clinic and, specifically, Dr. Steed. At South Shores I received extensive information on what testing was necessary to keep him healthy, how to address problems that were acute and required immediate treatment vs. those that were chronic and, in many instances required more of a wholistic approach to treatment. In every interaction with South Shores, from the front desk staff to both Drs. Steed and Wheimer, I found a caring and accessible group of professionals who truly have the pet’s and my own best interest as a priority. I have been fortunate in my experience with veteranarians, both at South Shores and with my current vet, who I switched to when I moved out of the area; however, I hear horror stories from friends who have spent a fortune with their own vets and feel that the vet is more interested in taking their money than in building a relationship for the duration of a pet’s life. Not at all the case with South Shores! If you are looking for a group of vets and associates who will work with you to provide outstanding care at extremely reasonable rates, I highly recommend both Drs. Steed and Wheimar, and the incredible staff at South Shores Veterinary Clinc.

We adopted a dog from a rescue group in October 2014. The rescue group uses this facility as their vet so we decided to use them.
When we got him we were given a page of notes from the vet (which were mildly difficult to decipher without knowing what they were referring to), plus three forms about his vaccinations and fixing.
OFFICE VISIT:
We took him in for a visit about a month and a half after we got him (December) concerned that he was having itchy and flaky skin and kept chewing at his bum.
Dr. Weimer sat there and made us tell him everything without asking barely any questions to help narrow it down:
— We told him we’d started giving our dog fish oil for the itching and his only concern seemed to be how expensive it was and if it was the «good stuff» not anything about why the dog might need it.
— We expressed concern that the dog might have worms and I asked him about the note about the fecal test on the notes page. («visible tapeworming in fecal») and he said that their de-​worming doesn’t «do» tapeworms.
— He then offhandedly said we could bring back a stool sample and get a test done and medication but it wasn’t cheap.
Overall we felt brushed off and rushed out of the office to then be charged $ 50.
NAIL TRIM:
That same visit we had them trim our dog’s nails. While it was only $ 14, he came back smelling awful (he’d had a bath recently) and his nails were split and sharp. They had used a hangman nail clipper and obviously not bothered with being gentle or cleaning up (there were sharp split nail pieces hanging from the sides of the nails).
THE FRONT DESK:
The front desk ladies, while nice, are constantly busy and distracted.
When I picked our dog up originally from this vet I tried to get information from them on what I would need to do. Follow ups and such. I couldn’t get much information at that time other than what to do for his short-​term care (he’d just been fixed).
On our visit in December I approached the front desk multiple times to try and get information on when he would need his vaccinations again and other prevention (flea/​heartworm). I was finally given time frames for the vaccinations.
Regarding the flea and heartworm prevention I was told to only treat for fleas because the weather in the area does not get cold enough to kill them off. They said to «not bother» with heartworm prevention because it’s a «non issue» in CA and to only worry if we were traveling with him elsewhere.
The American Heartworm society and our current vet disagrees and recommends treating all year long.
—-
The whole visit to the office upset us. We bought tapeworm medication from Amazon and out came a worm in his poo and he stopped chewing his butt.
When he got sick a month later we asked friends for a recommendation and now drive half an hour away for a vet (Brook-​Ellis Pet Hospital) who listens to us, asks questions, and who is willing to put effort into caring for both us and our pet.

Great group of people that you can trust your pet’s care with! I wouldn’t go anywhere else.

I love this place! Ive never been to this vet before with any of my past dogs but i finally decided to go to it when my dog had an eye problem. The front desk is extremely polite and they really care about the customers and the pets especially Lisa! The doctor we had was so sweet and definitely knew what he was doing. He was very funny too and his assistant was funny as well. My dog is on the very aggressive side, but the doctor tranqualized him and worked with him well. I dont have any complaints about this pet clinic! I enjoyed it very much and i can always rely on them to do a great job for my dog!

We adopted a kitten this past June, and so I brought her here for her post adoption checkup. I also brought her back twice, once for a look at a lump on her belly, and once for her vaccines.
Being our first pet, I’ve had no other experiences with other vets, but both of the resident vets had looks at her, they were both kind, gentle, and competent, and the receptionists and other front room staff were always alert and took good care of us.

In response to the Jim M comment regarding medications and the dispersing of them. It is required by law that all Veterinary clinics and their doctors have a current relationship their clients and their pets. Current meaning having been examined with in the last year in order to be prescribed any medication. Your Last visit Mr. M was in March 2013. That is 1 year and 8 months ago.

I received prompt and courteous service by Dr. Steed and his staff. He was very thorough in his exam and explanations which was greatly appreciated. After the exam I informed him that I was referred by a co worker but really thought much before coming in due to the poor Unilocal reviews. He informed me that he previously had some staffing issues which had since been rectified. I am glad I took my coworkers advice and came in to this clinic. We were treated kindly and with respect by Dr. Steed and all the staff we encountered. We will be back :)

When I first brought my pet here, we saw Dr. Steede and were happy with our
service overall. Since then, we have had a little trouble. My dog, Lucas had an abscess on the base of his tail and after surgery, to remove the growth, they wrapped the wound too tightly and he might now have to have his tail cut off. This was Dr. Weimer’s work. Also, he never came out to speak with us about how the surgery went or called to follow up. The front office is very unorganized and never giving you their full attention. After we all got together on how to proceed, we were then treated very well, and I think they have been taking measures to resolve many of their shortcomings that we experienced. Thank you, Dr. Weimer

My dog has permanent nerve damage and «drop paw» after South Shores Pet Clinic «fixed» my dog’s broken leg in December 2013. It’s mid-​June now, and I am doing physical therapy with him for 2 hours every day. I don’t want to give up on him, but it’s not looking good. He may need to have the leg amputated because of chronic complications from the condition.
Stay away from this place.
When I first picked him up after his surgery, they tried to rush me out the door without giving me pain meds or antibiotics. They kept saying he didn’t need either. Seriously?! It got to the point where I had to refuse to leave until they gave me AT LEAST pain meds! How cruel and stupid is it that it took 4 different people to realize a dog with a seriously broken leg MIGHT need some pain meds?
This place should be shut down.

Dr. Steed & Dr. Weimer are fantastic. I’ve been taking my two cats Frankie & Squeaky here since they were about 6 weeks old. Margie, the office manager is a wonderful lady, and she helped my two scrawny kittens to full health after I rescued them from my back yard. Today they are mature 10 ½ year old adults.
The rest of the office staff however leaves something to desire… not the most customer friendly. They need some work on their people skills.

DO NOT GO HERE! The people are not what you want when your animal is in need!
I’ve taken my dog there three times now, twice for minor skin irritations & once for an emergency. Not ONCE were the front desk receptionists nice either on the phone or in person. Twice I called for a follow up lab/​questions and was rushed off the phone and never got a return call. The vets themselves are nice people but someone needs to help them with their staffing bc I will never be going back there after the terrible way I was treated. Not necessary when dealing with a sick pet :(