Rapid Transit Enterprises

Tim Plante is as dishonest as they come. Brought my truck in with a hesitation problem. His mechanic said it needed a valve job. Tim disagreed and charged me for a tuneup as well as new timing chain. Cost me $ 200. A week later I was back in the shop and now he said I needed a valve job, which is what his mechanic said it needed originally. He didn’t give me any credit for the unnecessary work he already did. They performed the valve job and then refused to release the truck to me unless I paid cash! What a crooked operation. Stay away at all cost!

Rapid Transit is the BEST! !! The staff were so polite and provided great customer service! I honestly do not understand why their is negative reviews. I went in for a smog check and had no issue’s. Ignore the negative reviews and check them out for yourself. You will be a happy customer! I guarantee

They advertise Pass or Don’t Pay. I didn’t pass and they charged me $ 60. I had only payed $ 39.99 on prior visits. I had been taking all 4 of my families vehicles there for smog. After chasing down the Fail problem for 3 days and buying new parts, I determined that the problem was the Smog Tech Alex. I brought this to the attention of Tim Plant (General Manager) he denied it was his Techs fault that I had failed the Smog Test. I told him I’d be filling a complaint with BAR and would be going to the Smog Referee Station. At the Referee Station the Tech said that whoever Failed you didn’t know what the hell they were doing. He said they did a Ignition Timing Test when any vehicle after 1996 is exempt and N/​A should have been entered in the computer. When I informing Tim and showed him the Smog Check Manual stating this fact he still denied that I failed because of Alex’s inept testing of my vehicle. He said Alex has been a Smog Tech for 6 years. Very Shady stay away.

Ever since I got my car done at Rapid Transit my car has never ran so smoothly. I highly recommend this place. I love the fact Tim and Alex explain things about my car so I understand it better. I also did my smog check there ant no problem whatsoever. I did what I suppose to do and no issues. I am very pleased with their work and most of all their honesty.

stay away! say that they are «pass or don’t pay» but when you get there it’s a different story! stay away! don’t waste your time coming here! you’ve been warned!

My 86-​year old mother needed a Star smog check, so I researched online from afar and told her to try Rapid Transit. She loved the service, people and the old-​school, diamond-​in-​the-​rough nature of the place. They were friendly, efficient, and straight with her, not taking her money until after the test because of their «don’t pass, don’t pay» policy. She said my dad would have loved it too, which is saying a LOT, as he was the consummate mechanical tinkerer, recreational airplane builder and Torrance airport local in his spare time. I wish he could have experienced Rapid Transit: a no-​nonsense, mechanic’s-mechanic kind of place!

Terrible. Gave them a second chance with my newer car and without fail, 1 week later (just like the mustang) same issues. The crooked manager Tim took no responsibility and immediately got defensive when I asked what he plans to do to help this time. Poor customer service and they are only out for your money not the best interest of their customers. I will never recommend this «business» to anyone ever.

Tim is very nice but in my opinion, not very honest. My car was running very poorly and wouldn’t pass smog, when I got the car back it was still running poorly and still wouldn’t pass smog. He charged me a lot of very hard earned money for work that was never actually done. The way I know it wasn’t done is…
After I got the car back I took it to my father (a retired mechanic with 35 years of experience) and he helped me do all the work that this guy said that he did. Almost every part that Tim said was replaced or rebuilt was filthy and was very visibly not touched.
I really hate asking my father to help me with stuff like this because of his deteriorating health. But I was at a loss, I don’t trust most mechanics and don’t have money to just throw away.

During my visit, the staff were all pretty cool. Relaxed environment. I’m not sure how much smog test typically go for so I can’t say whether the pricing was good or not but I can say that I called to get an estimate and what they estimated is what I paid. I love how they included the tax in the estimate. Great business!!! $ 50.75 for a 2009 Pontiac. Good/​Bad? Idk. Again, loved the staff. It made me want to go back should I need anything else. I was actually looking around for what all they offered so that I could go back (haha). Umm, what else? No one tried to upsell me or anything like that. All-​in-​all, just great business!!!

Has helped my family for years! Tim the owner is very honest and will tell me if i need to get something done immediatly or if i can wait, which is great because i dont always have the money. My daughter who started driving her own car recently has gone in there and he helps her immediatly for FREE. Very helpful and accomidatin and most of all HONEST company.

I hope I am the last customer that has to write a negative review of this place despite how friendly and knowledgeable «Tim» was. Never go back. Brought car in for a tune up. They ended up changing spark plugs after my car began hesitating. Had to go back twice for the same problem. Bad boots that packaged the spark plugs. Charged me over $ 800. Got taken to the bank! Held my car three days without a loner car. Ended up going to Enterprise to pay another $ 40 a day rental. I will never go back.

Tim was knowledgable, courteous, & professional. They checked out my car and found nothing wrong with it & said it didn’t need anything. They wouldn’t accept payment for checking out my car & even gave me a ride home while I waited — all
complimentary. No wonder they’ve been around a long time. Id come back anytime.

Owner is awesome. Took my truck in to install polyurethane bushings. Excellent work and reasonable price. I highly recommend this place.

Best price on smog check.
Trustworthy on any kind of repairs.
Old fashion, great costumer service.
Hope they stay around forever.

This is the only spot to take ur car, great service fair prices and no dealership upsale BS!

This place always helps me out. Oil changes, batteries, brakes, fluids… They do it all, and they do it well! I recommend anyone with any type of car to Rapid Transit!

This place was amazing. Very professional, honest, good work. Fixed all my problems and I will always go back.

Rapid transit was great! I came into get my brakes changed. They were fast, friendly and did a great job!

Rapid Transit is a great place for auto repair. I went there for repairs (tune-​ups, replace u-​joints, etc.). They always did a good, honest job at a good price and treated me with respect. The helpful staff understands about service, and did not make me feel like «a dumb woman who doesn’t know anything about cars,» they treated me like I would understand, and took the time to explain repairs before going ahead. And I never felt that they were making up bogus repairs for the car and I never had any problem with the repairs they did.