Ralphs Grocery Company

Do not buy cucumbers from Ralph’s right now. They are terribly bitter. We called to let them know and the employee that answered the phone sounded out of this world and did not care to go check the batch of vegetables, he just offered new ones and we bought 5 of them from different spots of the pile so it can’t just be a coincidence. It’s sad that this is one of the only major grocery stores in Pedro right now and they are neglecting bad product.

I had to start shopping here because our neighborhood was hit hard with grocery store closures. First the Albertsons closed, then Fresh and Easy, then Haggens. We were left with Trader Joe’s (which is phenomenal but sometimes you just need a full grocery store) and the saddest/​smallest Whole Foods.
Since I came here out of desperation and not really willingness I already hated it. However I have given and continue to give this Ralph’s a chance. Here is why however I am only giving it 3 stars. First involves something they cannot control and that is the clientele wow are the people that shop at Ralph’s rude and horrible in every way. It begins with the parking you have several people auditioning for worlds worst driver and another handful for worlds most aggressive driver. I literally am scared sometimes to come shopping.
The second item Ralph’s does have control over and that is their carts. They are so old and rusty I’m worried to put my food in the cart for fear of an infectious disease. The carts also only sometimes work I had to test 4 carts before picking the best which still had a bent wheel so people heard me squeaking my way down every aisle.
The last reason I’m giving this Ralph’s three stars is because of their cashier’s they are distracted — I don’t entirely know by what but I have had things charged incorrectly, I came home with someone else’s nuts in my bag (Brazil nuts to be exact), and I had all my items smashed by a cashier ignoring the conveyor belt pile up.
Unfortunately I’ll most likely be back. I don’t have much of a choice. I hope with time this Ralph’s gets better.

In a world where people are quick to criticize and tear down rather than encourage, praise and build up… I thought I would take a minute to post my postworthy praise for this location and its wonderful staff. First of all, I work in the service and hospitality industry and I know what its like working with the general public. Lol i love people dont get me wrong, but theres always those situations, people and just one of those days. Anywho, I just got off work myself. I try to walk in and cant tell if its closed yet or not as I see people but the doors look closed. the night gaurd is very polite and when I ask if they are closed she sweetly informs me they are open until 1am! Im in luck! Its about 1130 at night and I walk into Ralphs dreaming of a fruit tart cake (All the bakerys are closed so I crossed my fingers and took my chances.) i cant seem to spot them and Im so tired I decide to ask this gentleman named Anthony of the night crew. Hes kind, and although its late, and he probably had a long day himself, he doesnt hesitate to try and help me locate them and asks someone else who might know since hes not entirely sure if they have or where they would be. This would be Miss Karla… they walk me down the aisles they thought they would be at and double check other sections for me also… sadly no luck. Ok. no problem I think of Chocolate dipped fruit and nuts as a backup healthish (lol) little sweet treat. I grab my pack of strawberries and search for meltable dippable chocolate. I only see the white chocolate kind. While it does look tasty and delicious… my boyfriend doesnt like white chocolateso now I get bummed and I see Anthony again! He informs me about where the regualr chocolate might be and I head out in search by the bakery… I have no luck and I start getting tired of the search a little sad and ready to put away my strawberries and call it a night, when I spot Karla again lol I decide theres no harm in asking her if maybe I missed them or perhaps if she would know where they are…
She smiles and informs me that she has a pack she was going to buy with regular chocolate and I could have it. Im shocked. Its probably the last one in the entire store and she walks me over to her little cart of stuff she planned on purchasing after her shift and hands it to me. I feel really bad and tell her she should keep it and I would hate to take it from her. She smiles at me again and insists and said she was wanting to try the white chocolate flavor anyways so its no big deal and she said first come first serve. I was so touched by this small gesture. Honestly, while I am the customer in this situation, and have worked for plenty of stores that promote this policy and can understand why they implement this, I STILL would never expect or insist someone do that for me.
So yes. I was taken VERY good care of by both Anthony of the night crew and Karla and just had to personally take a minute to thank Ralphs San Pedro and its awesome employees for going the extra mile for its customers today and everyday! OH! I even used my Ralphs card number to get a discount! Yay! Love discounts:) I cant wait to try the chocolate out and I cant thank her enough for being that selfless and kind. Will continue to shop here and hope you guys get FruitTart cake soon!!!

I like this Ralphs, it’s a bit far from us but I still go to it because they have long store hours. They are open till late at night.
It’s very organized & well stocked. It’s got fresh produce & fruits. I just bought fresh chives & Rosemary from here after going to Smart & Final down the street & saw they were out.
At this location, they have a lot of different kosher pastries. I just wish they carried kosher meat & I wish they had Ralphs closer to us in RPV.
The parking is good, there is always plenty of space & the parking spaces are wide & roomy.

This Ralph’s grocery store and I go back a ways. Even though our store of choice was the former «Albertsons», (i.e., now soon to be closed Haggens), I frequent this store when in a pinch.
Selection is good, deli is commendable, employees are kind, and produce always seems to be of top quality. My two major beefs are as follows:
First and foremost is the pi$$ poor parking situation. Shared with multiple other merchants AND the always busy «In and Out Burger», parking here flat out sux, (unless you are making a late nite /​early morning visit).
Secondly, (and of lesser importance), is the pricing. Always seemed to be noticeably higher than the aforementioned Albertsons, (but not so much so with Haggens). But… I am a creature of habit which ultimately led to my decision to continue patronizing the less geographically desireable «Haggens» store.
All that said, until the old Haggens store is reopened by another grocer, Ralph’s gets my hard earned dolla. Who knows… Maybe they’ll win me over for good.

Experienced some of the worst customer service there from the cashiers. Asked a simple question about the rewards card and all I got was ignored and their eyes rolled at me. Don’t think I’m ever going back and I live a block away

Since i live nearby i shop here very often
BUT IM NOT GOING BACK THERE EVER AGAIN
One of the cashier guy was very rude To me
You will recognize him if you shop there often
he was still taking to other lady while scanning my stuff, no Hi or nothing, Asked for a new card cuz my old card barcode doesnt work he just punched his number, and gave me dirty look, i was never treated like that before in any stores thats how worst i felt today, he is always talking to workers or other ppl, i barely see him working from what i remeber, he better fix that attitude.

I’m appalled by the lack of consideration or frankly, safety for customers. I used a shopping cart today that should have been retired. Only after getting to my car with a full cart of groceries and having the whole cart flip on top of me did I realize that two wheels were missing rubber. The whole Cart fell hitting me on the left side of my leg not only causing a visual scrape but immediate bruising. When I went back in to ask the manager to get rid of the cart his first response was, «so you want me to fill out paper work?». Never an apology, check in.“are you okay?” Or can we get you some ice (my leg was black and blue). I’m shocked that this establishment treats customers so poorly when 1) their defective cart hurt me 2) when all I was trying to do was get them to remove the hazardous cart from their rotation.
I just moved into the neighborhood and won’t ever be back. This supermarket is a hazard in more ways than one.

If I could give them 0 stars, would ! I I was in San Pedro Ralph’s on western. Taking Omar to the restroom, I was walking pass this tall stack of water bottles packs when I felt one about to fall, my quick instinct was to try to stop it from falling and yell «Omar». He was literally behind me and I pushed him and everything fell down! Only few may understand how terrified I felt to see this tower literally almost about to fall on my son. If it were not for my mother instinct. And The only damn thing the manager on site could say was, «sorry, I’ll have that fix right away.» You can’t fix what panic and what anxiety you brought to me. The worse came to my head, that stack of bottles all falling on my son, where would he be?! Never shopping here again, can’t even feel safe in these stores. Fear of something fall down on, worse on my son. #Ralph’s #ralphs #ralphsstore #poormanagement #notsafe #thisisridiculous #ridiculous #nevercominghereagain

Service in the bakery is awful. Rest of the store seems to be fine but I wouldn’t order anything from the bakery. Good luck even trying. Bakery attendant is never around. Took 15 min to find someone who would even look for the guy and they never found him. They kept paging bakery and no one came. After 30 min of waiting I gave up because I’m too scared with service this awful hey probably wouldn’t fill the cake order. U dependable.

Located behind the In N Out off Western Avenue in the city of San Pedro is this Ralphs.
IMHO I think Ralphs is a bit on the high end side, and I’d go across the street to Sprouts if I need produce. The plus part of this location is they are open VERY late (past midnight, I believe) and there is plenty of parking, and the store is very well lit. So if I have the need to go shopping at 10: pm, I know that this store is open.
I stop here to pick up soft drinks and gift cards. They have self check out kiosks, so I rarely have to speak to anyone.
The downside is San Pedro is part of LA County, so you have to BYO grocery bags, or get charged 10c per bag you need.

Over the years seems like staff turn over is high. The closing of one door and route customers though one door at 8 pm when its busy is ridiculous!!! Next time I will just go to another market.
Staff not friendly the one guy in the produce area I seen for years (why he keeps his job?) is the rudest guy he throws fruit when stacking. I have seem him arguing with management and fellow coworkers. How does he remain

Ralphs is a great supermarket. Unfortunately the customer service from meat department to service deli is extremely poor. Even after I have informed the manager a few times nothing has improved. As far as fresh produce and meat it’s a great place to shop. It’s very sad that Ralph’s supermarket generally has poor customer service.

The produce is tops but Sprouts has better prices. No bargains on meat and I hate having to put my phone # in to get preferred prices. The biggest reason for 2 stars is customer service. I don’t understand why management doesn’t read the Unilocal reviews and train their checkers better. Anyone can drag a product over a scanner and push it through, it would be nice to have a smile and greeting. The typical checker shows no appreciation towards their customers. I would rather shop at Target, at least the prices offset their poor customer service. In

Hey guys, read a few reviews. Im sorry to hear a few customers were not too happy with their experience here. I on the other hand had good customer service from the cashiers and stock employees. Yes, the deli workers could smile a bit more but i usually smile at them first. Say «please and thank you» they seem to lighten up. The little lady who makes up the sushi dishes. Love her!
I always make my way to hi to her in the morning. Shes so sweet.
I go here just about every morning to get my coffee and lo carb meals. I’ve been working next door in the other plaza for years and it took me this long to discover the benefits of this Ralphs. It has all the stuff i need for my lo carb or diet meals. Meat has a decent selection, produce always fresh. The salad bar is all i need to stay on track. Very happy with all of its selection. It can get a lil pricey but use your Ralph’s card. It helps. Anyways I love it here. Heck perfect for the holidays when you need some flowers too! Or roses! Hahahaha!
Why not 5 stars? Well like i said the customer service is fine but can be worked on. Overall i love my neighborhood Ralphs employees! We all have our days. If i get a bad experience i’ll be sure to post!

This is not my preferred grocery store however, it is a good choice when searching for many options of any one item. The people here are friendly and the prices are reasonable.

This is the worst customer service ever! Was at the self check out needed an attendant. Checker machine said attendant had been notified. Waited about 5 minutes… nothing. I paid with card and wanted my receipt. My machine was out of paper. Finally I look over and see 2 employees standing and texting. I say excuse me but I need my receipt. They give me a dirty look, say nothing and print out my receipt. I guess I was rude for interrupting them while they were texting.
I keep hoping service will get better. But it is usless.

Definitely not the best Ralph’s, which is disappointing. When I lived in Long Beach I went to Ralph’s all the time. I loved the baked chicken, and other deli items. I would get it at least once a week. Well not anymore, this place doesn’t even compare to the others. I’m not sure why. It’s just bad. My last purchase here, I actually threw out. Everything about their deli/​bakery area is just lacking compared to other stores. I don’t know, maybe it’s a management thing. Did I mention I was disappointed? Guess I could drive to Long Beach, or go to Albertson’s

Very impersonal experience every time. No one ever smiles or talks to the customers, they are always having personal conversations. Then when you go out to the parking lot they are blaring profane music and smoking all huddled in a group. Wish there were more options for quality supermarkets in the area.

I utilize this Ralphs from time to time. Really clean, no major arguments.
The overall pricing is just OK, no great savings here, so you better enjoy the store experience. Plenty of parking, and I’ve never had any issue with the checkers being lazy.