Grand Prix Car Wash San Pablo

Came in today for a platinum wash for 33. And got a wash and hand wax for $ 49.99. Plus got chip in windshield repaired. Love this place… super busy all the time. Today is Thursday before lunch and a short wait, but totally worth it. My car looks brand new!!!

I have been coming here for years, and it seems like the service here just gets worse and worse every year. I dropped my car off for the gold package which includes wash and vacuum my car. I dropped off my car for a 30 min wash, I returned 3 hrs later to still find dead bugs on my mirrors and dog hair every where still. My dogs shed like crazy, so I need my car vacuumed really well. After the washer had re-​vacuumed my car, I still found dog hair… I was so irritated I just showed my receipt and tried to leave, but she stood there waiting for a tip. You just dont do that. You dont just stand there waiting! Especially when you did a bad job.

You get what you pay for…
Cheaper than anything else in the area, which isn’t much. They just never can seem to get it right with the upholstery shampoo though… Every single time I’ve been there I’ve had to come back the next day to have them redo certain parts of the seats where rings were left after drying. They always redo it no problem, but it’s a hassle to keep coming back…

I love this place. I have a 2010 BMW 328i and I feel like she is ALWAYS getting the right treatment. I live all the way out in Santa Rosa which is about an hour north of El Sobrante. I work in Richmond and too put it like this I will make sure I bring my car here before I go anywhere in Sonoma County to get my car washed. I usually get the $ 33 platinum wash with the $ 10 interior dressing for my leather. I will even bring my fiancés car out here sometimes to get it detailed they do such a great job. Everyone keeps talking a out cheaper prices down the street, however I don’t know where anyone is talking about because you will get a clean, beautiful, shiny car when you leave this place. I don’t know why all the negative reviews. I’ve always had nothing but a great experience when I leave this place.

This place a is joke! I will never ever come back here again!!!
I came here yesterday for a hand car wash. These people a very rude!!! I felt like wanting to leave, since I am already here I decide to let them wash my van. After they wash my van I noticed there was a long crack on my windshield so I went to see the manager and made a complaint. The manger came out assume no responsibility for my crack windshield, he blame it on a rock chip and walk away. No apology! No nothing!
I am very disappointed in this place!!!
PLEASE DON’T GO HERE!

I’ve only ever had good service and good experiences here. Been bringing Cars here for at least 5+years. I like their rewards system (or at least that they have one). They are clean with well maintained bathrooms and a little store. The views while you wait are great. They have a lot of services ranging from express when you’re in a hurry and just need some bird poop cleaned off, to more detailing. Sorry for some of the other reviewer’s experiences. I’ve always been happy and will continue to come.

I took my car there yesterday and was impressed by the steps they took to vacuum my car. After the vacuum/​wash/​dry was done the attendant drove the car to another area and used a shopvac for upwards of 10 minutes. She did an amazing job and wish that I got her name. Two shedding dogs had left a lot of hair and there was nothing remaining when I got the car back.

I tried to wait until they fixed the problem before I left my review. But I might as well leave it now. I came last Monday to get the car washed and carpets shampooed. The carpets took over 4 full days to dry even after leaving the heater on for the 30 mins and driving around. Left the windows down that night and for three days after doing the same thing. The carpets turned brown and smelled of mildew. I called a week later and asked what to do about this since my carpets started off grey and are brown, crusty and mildewed. I was told to bring the car in and they would take care of it. I got the carpets washed again and as soon as I picked it up it smelled if turpentine or some kind of spray paint… it again took 4 almost 5 full days to dry. The carpets were more saturated than the last time. I followed the instruction and came home and left the heater on. Big mistake… my battery died and I was stuck waiting on a jump to start the car again. O that was my bad I should of left the car running lol anyway… immediately the carpets did the same thing. …Brown crusted and mildewed So a week later called again and spoke to the manager. He personally said he would take care of this and I brought the car back reluctantly. They kept the car for over 3 hours and I came to pick it up. Immediately it smelled better, and he advised me to keep the heater on for at least an hour. So even though it felt like hell in the car I left the heater on high and it remained on… with the car running for an hour. The carpets were not dry but damp and I cracked all windows that night. Next day still damp but turned on heater again and within 2 days completely dry. Now here the bad part, the carpets look way better than the did after the first mess up. But they are still brown in many places and the mildew smell is still there. Not as bad, but it is still there. Needless to say I am very exhausted of the going back and forth so I have given up and will just deal with it. Since they have a clause that they are not responsible for damages… I know know into he future not to allow McDonald’s to serve me Prime Rib when I needed to go to Skate’s…but the car washed are nice.

I used to bring my car here every week. But today these people decided to leave my car parked for 20 minutes without having someone assigned to it to dry it and when i go to ask about how much longer it will be the clerk tells me wait until someone brings your keys. And I didn’t understand why because all the cars that came after mine were being dried and leaving and I mentioned I was in a hurry. But they didn’t have a care in the world and to add to that they didn’t even dry my car properly and I paid for the highest services. What was suppose to take 30minutes took an hour. They are very disrespectful and it bothers me that this is the type of business they want to run. Would definitely recommend NOT to come to this place if you want your car to be washed and dried properly and in a timely manner #disappointedcustomer

I took my boyfriends car to be wash. One of the women who was cleaning the car inside stepped on the side of the door (where you shouldn’t step) now this lady was a heavy lady and the thing pop. They tried to put it back but didn’t realized I was looking at them. When I spoke with the owner they tried to played it off. I told him my boyfriend will be back to speak to him. They took no responsibility for the damage. Yes price are cheap and they get he job done but trust me if something gets damage they will take no responsibility please be careful.

Pretty disappointed by the lack of organization and attention to detail at this establishment.
This was my first time here and I felt completely lost when I first drove up. There was no attendant directing traffic, so I literally had no idea where to go. I just trusted my instincts and drove up to find the services spelled out on this billboard at the very front. I was interested in an in/​out wash but could not for the life of me read the fine print under the headings on the billboard to know what each packaged entailed. When someone finally came to tend me, they were super abrasive when I asked clarifying questions about package details. There was no warmth and I just didn’t feel like a valued customer.
But since Khloe was embarrassingly filthy, I had no choice. SIGH.
So I ordered the «silver» wash, which is the basic in and out wash. I remember noting that it included vacuum service.
After a 40 minute wait outside on a fairly busy Sunday afternoon, my keys were jingled which indicated that my car was ready. When I got to the car, I quickly inspected it and noticed that the drivers seat was still wet, and there were several crumbs still on the carpeting. THE INTERIOR WAS NOT VACUUMED. I could not believe that the staff here would imply that my car was ready when they completely failed to complete a KEY ASPECT of the requested service.
I didn’t even get an apology as the attendant hopped in my car and drove it to the vacuum station.
I ended up waiting an additional 10 minutes to get my car, and while the final product was nice (how hard is a carwash though?!), it was NOT worth all the hassle.
I would likely not return.

Just had car washed, went to put my little one back in her car seat to find it (her whole car seat and rear door) was soaking wet. When I asked for a towel to dry it I was told the window was left open «a crack» when the car went through the wash and they would put a plastic bag over it for us. Not happy. Why wait for me try to put my kid in the soaking wet seat before telling me they messed up? No discount/​refund or apology offered. Now to make sure nothing is ruined when it all dries …

First few times coming here they did a pretty decent job. Except the last two times the job has been done in a very lazy manner. Like I could have done this sh** myself instead of paying someone to do a better job… oh and u have to make sure they actually put the freshener inside! Um hello I paid for the dang fresher too!

I paid the high price for wash/​detail. After completing the wash, I gave a nice tip. Should have looked the car over, as the driver’s side door wasn’t cleaned, and the passenger door window has a scratch. They cleaned the inside of the car good.

I have used many many car washes in several states, so I have seen some of the very worst and some of the very best. There are not many full service car washes in the area. This one is never open at 8 because the manager is always running a little late but that seems very common for this area.
Overall a decent clean, but like the competition down the street I think they are overpriced.

Hahaaa… First time very dirty inside, now today 22 Aug 15 still dirty. Yes it very fast, but inside not clean. Ok bye…

They’re pretty good! I usually get the $ 29 wash but today I decided to get the $ 49.99 wax job just because I’ve been neglecting my car and it’s been a long time since it’s been washed. They were pretty quick but thorough and my carpet was shampooed. I’m happy with the work.

It’s okay. Gets the job done. Need better customer service when you drive up. Like, hello welcome to Grand Prix which wash would you like today? Instead of staring at me. Also I was in line first but the guy went to another car to start their wash.

They once locked my keys in my car (duh). Customer service isn’t the best. I’ve seen cheaper prices elsewhere. But hey, they get the job done enough.

In response to the message I received that the lacquer thinner was safe for vehicle use…
No, this is NOT automotive safe. The brand used was «Klean-​Strip» which is «Paint Thinners & Strippers; Chemical Action: Thinner; Type: Lacquer Thinner.» I have used this for my house paints, in my painting studio to clean brushes, on the hull of boats to STRIP weathered PAINT. Maybe there is a brand that exists that is safe for cars, but what you used on my vehicle is NOT OK!