Wheel Works

I only have the best of a review here, especially for Calvin and Bridget.
I had a tire problem, and they fixed it in a half an hour.
Where as I went to the Wheelworks on B street and dealt with Jeff and he really jerked me around, probably didn’t like me, who knows, but I am being honest, don’t go there.
Very rigid guy.
Sat there for 3 hours, and was not even offered a cup of coffee.
He said to come in Saturday at 9 a.m., but did not tell me about 3 hours waiting.
If I knew that, I would have had my husband drop me off and leave the car.
Extremely, rude and no care attitude.

I had a leaky tire. And I was starting my new job in 2 days. With a one hour commute. It was late Sunday afternoon (right before they closed), and I called to schedule an appointment. They fit me in first thing Monday morning (Memorial Day!) Turns out the hole in my tire wasn’t patch-​able, so they called me to give me my options for a new tire. I asked a million questions and they answered very honestly. I felt very comfortable here and they gave me a great price. Thank you!

We walked in this afternoon around 12:45 to ask how much it would cost to install a brake light into a VW Bug. Guy behind the counter saw two girls and said hundreds of dollars. We laughed since we knew how to replace the bulb but didn’t have the time to take care of it. The guy was serious and said that on VWs you need to remove the wheel and a bunch of other stuff to change the brake light. Haha! He was trying to run a scam thinking we didn’t know any better. Wow. Stay away from this place. Total rip off business.

People that work here are incredibly rude. They try to scam you with hidden fees for a warranty that I couldn’t use last time I had a problem. Check your purchase and go to Firestone instead

We took our moving truck to replace our front tires. They did a good job in a timely fashion.
I was helped by Victor, he was very respectful and responsive to our needs. The price was also fair. Overall they deserve the 5 stars from my experience.

I have been taking my tire business here for 20yrs, until Rafael became manager. I brought my wife’s BMW car back there with perfectly good tread still on the tires to have them rotated. Rafael rudely told me that we needly new tires, like I was idiot. Pointing out that the tread was still very good, I said no, please just rotate them, which is their policy to do so for free for the life of the tires. He refused to rotate them. I told him I will taking my business elsewhere which turned out to be a great decision. I brought my Ford F-​150 truck into AMA tires today with a fantastic quote from Raul the manger for 4 95% new Michelin tires for ½ the price that wheel works was charging. Plus, free tire rotation with oil change every 5k miles. Raul was very courteous and respectful and did not insult my intelligence by trying to upsell me tires that I did not need, with the work done in 30 mins.

I always come here to get an oil change and everyone is always so nice. The guys always do a great job, and it takes me about an hour of wait time with an appointment. Great service great people, love it. Thank you!

I’ve finally took the time to review this place. I have been coming here since around 2011. I used to go to another tire place til I was drawn to this wheel works fantastic service. The whole crew from the front to the mechanics always have their A game on point. The garage crew get the job done on point without error. Last but not least i gotta give Brice much overdue credit. Brice’s customer service has been impeccable and that alone has kept coming back here as a loyal customer. Much thanks to the whole staff here providing excellent service.

«Low Tire Pressure.»
It had just been sitting there on my dash, mocking me.
«Low Tire Pressure.»
After filling up all my tires, I finally headed out to the professionals. The guys who work here are really sweet and patiently let me know there was nothing wrong with my tires except that every tire had wildly differing air pressure. Ooops.
I liked them so much, I spent just under a hundred dollars getting my tires rotated and balanced.

I blew out 2 tires and ended up being towed to a non-​existent shop by Roadside Assistance. It was after hours, and everyone we called to find a different shop were closed and not picking up. This Wheel Works shop was close, and the tow truck driver knew of them, said they were great. So, we left the car in the parking lot overnight and I called the next morning to see if they could replace the tires… YES. :) The person who worked with me was friendly, courteous, and fast. The tires he sold me were on sale, and he didn’t try to talk me into buying an extra 2 tires when I knew i didn’t need them. It took less than an hour, and the car is actually riding better after the alignment Wheel Works did on the car. GREAT experience.

I usually get my tires from Costco, but I called around and was able to get better service and a fantastic deal on 4 tires from Wheel Works. Dennis was great to work with and super helpful! Highly recommended.

I dont know anything about tires, but the rep who helped me seemed friendly, fair, and honest. It may have took a long time (4 hours) for my car to be done, but overall a good experience.

Very happy with my experience! Oil change and new tires were inexpensive and honestly my car feels like it’s running better than the first time I bought it. Bryce helped me out at the counter and he was professional and courteous. I’m always skeptical about trying new shops out but my coworker said they were great and I have to agree.

HORRIBLE customer service! The guy was just unfriendly, hardly said a word, and not helpful. I asked him to see why my tire blew out and he said it’s hard to tell when the tire is in the condition it was… When come to find out, I ran over nail. Wow how hard is that to figure out?! My friend with no common sense figured that out for me. But atleast (as far as I can tell) they changed my tire properly. Wouldn’t suggest coming here but if it’s your last resort, they can atleast change a tire.

Two weeks ago, my tire pressure sensor came on while out driving. I looked this place up on Unilocal,called, and asked if there was any way they could squeeze me in. The guys here? Nice as can be.
I brought my car in, and waited a whole 20 minutes for them to patch my car. SUPER fast. You can’t ask for better treatment, and they even marveled at the size of the nail they pulled out (5 inches? Yikes) right out of my back tire.
Thanks Wheel Works :)

Someone punctured all four of my tires Christmas eve. I spent much time reading online reviews of reasonably priced tires. I ordered four tires from the Manager Brycee. Then I read a bunch of bad reviews on that tire, so I called Brycee and asked if I could change the tire to a different one. He recommeneded a specific tire, and I said go ahead. The I read some bad reviews on that tire, so I called again to say I was going to order tires from the tire rack and ship them to him. He matched the quote and installed them promptly (even after I was late because of a tow truck mix-​up)
Brycee is a Professional, able to keep a great attitude, even with a customer from hell (ME) They did a great job.

I called a couple places and no one could patch a tire on short notice. Wheel works however said they could fit me in right away.
Ended up that my rear tires were down to the wear bars anyway, and I didn’t want to just buy two tires, so I got four new tires. The «sale price», however, for the Bridgestone tires was still $ 20 more per tire than Costco. Anticipating a possible replacement I had printed out the price sheet from
and wheel works matched it without any issue. I’m quite please about that.
With miscellaneous fees, an $ 87 alignment (that was badly needed), and the California tire disposal fee the total came to just over $ 800, but that was also a) conveniently near my house b) only took two hours and c) was done same-​day no appointment. Can’t beat that.

I dropped in w/​no appointment to get new tires for my 02′ Liberty. The salesman gave me a choice of two tires. I picked the cheaper and there was no attempt at an upsell. Tires were on in 90 minutes as promised.
Now I am not claiming these were the best priced tires. They did what they promised and on time.

I don’t give negative reviews from one poor service. Everyone deserves another chance right? Well I’ve given them 3 and had 3 bad services.
I’ve gotten my oil changed here 2 times and both times they charged me a completely different price and put two different oils into my car which I later found out, they over charged me for the wrong oil the second time.
Then I went in the get 4 news tires. Bad idea. One week after getting my new tires, my front left tire had low air pressure. Brought it back — they weren’t sure what the problem was… But they filled it back up with air and said that can sometimes happen but it «shouldn’t» happen again. Two weeks later, I had low air pressure AGAIN. They found the problem — finally — but the worst part is. When the gentleman gave me my keys and said I was all set, before I got in to drive away I double checked my tires and now 3 tires were FLAT. He was going to let me get in my car with THREE FLAT TIRES! Wow. Reliable huh?
So I complained, of course, and told them about all 3 services I had there. They gave me a free oil change and I was reluctant to even take that. But it was free so I did — but obviously will NEVER return.
I take my car to quality auto care and I am VERY happy now.

Scheduled an appointment online and dropped off my car here to change out all four of my tires. Bryce was extremely helpful and I ended up going with his recommendations for low-​rolling resistance tires.
I was in a bit of a rush so asked if he could call me to give me an update when the car would be done. My car was completed an hour faster than I expected and when I came back in Bryce told me about a $ 70 rebate for every two tires I purchased so ended up getting $ 140 rebate as an extra bonus for just signing up for the Wheel Works credit card. I normally hate signing up for credit cards but that rebate was too much to pass up and am planning on changing out the tires on my other car and saving another $ 140.
Hands down one of the best experiences I’ve had considering I needed new tires. I didn’t feel like I was ever being upsold to something I didn’t need.