Susan Wang

My wife’s sister recommended Susan Wang to us after the purchase of their house. We were immediately impressed with Susan’s professionalism, authenticity, positive attitude, and thoroughness, and we felt very comfortable working with her.
Our previous realtor was very technologically primitive, but Susan is very proficient in using electronic document signing, which helped speed up the process and response time. She was very accessible, and if she wasn’t immediately available to answer our call, Susan would make sure to call back in a timely fashion, or communicate via email or text.
What sets Susan above the rest is her experience and the ability to use those lessons to anticipate what might be our needs in finding a house, or how we should best respond to seller’s counter offers, or what actions we should take to best protect our interests.
My wife and I had a peculiarly long house hunting process of 2.5 years, but we never felt that Susan tired of dealing with us, and she consistently wrote up an offer for every house we were interested in.
The house we finally found was a short sale, which dragged out the negotiations to almost 3 months. But Susan thoroughly explained the process to us, and kept us informed of the status every step of the way. We are so thankful to Susan for helping us navigate dealing with banks and extremely fickle, irresponsible sellers. We love our newly purchased home! She even helped line up contractors for the work we need to do on our house.
TLDR: Susan is awesome, patient, works smart, experienced, tech savvy, thorough, ethical, and a joy to work with. 100% recommended.

Susan came very highly recommended to us through a friend and after working with her, it is very clear why our friends raved about her. I cannot recommend Susan more highly — she worked with us for about a year as we went from thinking about buying and figuring out what we wanted to actually getting more serious about making offers. The Bay Area real estate market has become insane, but Susan was always there to help guide us through it all. She was always patient, listened to what we wanted and never tried to push us to go faster than we were comfortable with.
One of the best things about Susan is she doesn’t try to push you to a higher price range than your comfort level either. She is great at listening to you, reading between the lines and adjusting the properties she is showing you based on your feedback from other properties. When writing the offer, her expertise was very valuable. She has a great sense for what properties will go for, and has good insight into how much to offer without resorting to unnecessarily high amounts.
Even after our offer was accepted, Susan continued to help us by arranging for various home repair/​improvement vendors to come by the house and get estimates. Sometimes she even arranged for the entire estimate without our ever needing to be at the house and just emailed us the estimate. To this day if we need a recommendation for house repairs or just want her opinion on something, Susan is still always there for us. We have referred several people to use Susan as their agent and we will definitely use her again and will continue to send anyone and everyone we know to Susan if they are looking to buy or sell on the peninsula!

Susan Wang is simply amazing! She is so professional, knowledgable, extremely patient and is always on top of things! She helped me find exactly what I was looking for! She is honest and looking out for my best interest the entire time. She works so hard and tries her best to guide me through the process as much as she can. Since I travel a lot for work, she always meets me at random time to make the process as easy as possible! She is also very responsible and answers her phone calls/​text messages/​emails whenever she can. She always thinks a few steps ahead, which has definitely made the entire process painless.
I can’t thank Susan enough for assisting me every step of the way throughout the whole process and would definitely recommend her to any friend that needs help with buying properties!

Here’s my review of Susan right after we bought a house under «Coldwell Banker». We have been recommending her to all our friends ever since! She’s great.
I can’t say enough good things about Susan Wang.
Susan was referred to us by a friend who also purchased a home with her help. We searched for a home for close to a year with Susan, and couldn’t be happier with her.
I will try to summarize all the good things:
— She’s super knowledgeable. She patiently educated us on things to look for in a home, bringing up many aspects to consider and took the time to understand what were important to us.
— She never, ever, pressured us into considering/​offering for homes we weren’t sure about. She was honest and straightforward with us throughout the entire process. She helped us to stick to our budget, guided us on how much to offer for homes, and earned our trust in a big way.
— She worked tirelessly to help us figure out what to offer for each house we were interested in, bringing out experts (roofers, plumbers, electricians, etc) to inspect a house. That’s just amazing!
— Even after we closed, she has been helping us settling in, doing so many things above and beyond what I would have dreamed an agent would do! She’s made an effort to stay in touch and help us in whatever way she can.
In summary, I have talked to agents who were so pushy that I immediately knew I didn’t want to work with them. I have purchased a condo in the past, and worked with other agents I liked. But Susan is in a different stratosphere of fantastic. If you are looking for an agent in her area (San Mateo, Belmont, San Carlos, Redwood City, Menlo Park, I think, but check her website), don’t waste your time with anyone else, give her a call.