Senses Nails & Spa

After reading recent reviews I realize this place is under new ownership, which makes more sense. I hate writing negative reviews but I also hate feeling like I got taken advantage of :/
I used to come see Julie regularly then found a place closer to work. I was excited to go today as I hadn’t been in a few months. There were a bunch of faces I didn’t recognize; I asked where Julie was and they mumbled something vague that didn’t answer the question. I found it odd but got in the chair. I told them how I like my nails done and they ignored everything and were rude when I asked them to round the nails more (previous request). My fingers had nail polish all over them when they were done and my cuticles looked liked they were cut by a 4 year old boy. Then they charged $ 40 for a mani/​pedi. More expensive then before, which they denied when I asked them, they weren’t honest about new ownership, did a horrible job and rude service on top of that. I sadly won’t be back here.

I’ve been here twice now, and the quality of service is by far the best I’ve found in this area! Nails look great, everyone is helpful and kind, and facilities are clean and tidy! Definitely coming back!

Went here today on a whim during my lunch break to remove some old shellac, thinking I did not need to call ahead for such a short/​simple service. When I walked up to the salon, the door was locked?! All of the signs were on, customers inside, and its business hours. A lady came and opened the door, she seemed annoyed with my asking for some nail care. She could have simply said «we are busy come back in X minutes» But, no one wanted to help me. I said I would go somewhere else and I did! Highly recommended: Glamour Hails & Nails on S.Norfolk. Very nearby, and was happy to have a walk-​in. I even added on services I did not plan because they were so good.

I’ve given this a fair number of trials based on the Unilocal reviews. Unfortunately, none of those times worked well for me.
They file your nails in the most unceremonious way, while they dig their long mails into your fingers to keep you from flinching your hand away. Communication is a big problem here. They don’t seem to understand much English, and in the middle of a conversation with you, they’ll start talking in another language making you feel uncomfortable.
Worst of all, they insist on drying your nail paint with the UV lamp (irrespective of whether you got the gel or regular manicure). And they seem to ignorantly deny all the harm possible by concentrating those UV rays on your hands without first applying some sunscreen.
I won’t be going back there again for sure.

I think Julie is the only person who does good job their. my shellack turned out pretty nice the first time when Julie did it. And it held up for three weeks. but when i had it done the second time by another lady there, the work was pretty crapy. the wait is usually long, ill think twice before I ll come back here again.

Pricer than I expected — $ 35 for a shellac fill and $ 25 for a matching pedicure. Nice nail color selection and pleasant manicurists but the spa chairs were on the weak side. I was looking forward to the chair massage another Unilocaler raved about but it was just eh. Overall not bad. Would go back if I were in the area again

Tried this place out for the first time yesterday. Didn’t have an appointment so I did have to wait a bit. They have plenty of shellac colors to choose from. The other lady who wasn’t Julie took me in and started working on my cuticles and filing my nails. At one point it hurt a bit because I felt she was cutting so much in to the skin. She took longer than what I expected because she wanted to make sure my cuticles were all cleaned up in order for the gel to stay on.
After she cleaned up my nails, she went to work on another client and Julie came to work on applying the shellac on my nails. I was so glad that she ended up doing my nails because I heard so many great reviews about her work. Now I know why! She’s amazing when she applies the polish. She even does 3 coats. She was very meticulous in her work and I really appreciate it! My nails look fabulous! Def can’t wait to come back since it’s so close to work. :)
Prices are a little more than what I usually pay. $ 30 for shellac mani but I feel it’s totally worth it!

Julie the owner is great! She is super sweet and friendly! My shellac nails lasted over 3 weeks! I also got a pedicure (not done by Julie) which was not the best I have ever had, but it was fine enough! I would recommend not getting your mani pedi at the same time.

Like someone previously said, it started off great. The ladies were very welcoming and accommodating for a walk-​in such as myself. They offered water and were very chatty with the guests.
The prep work was very meticulous. I’ve never seen my cuticles more clean. I had three of the women working on my nails.
They gave me long leg and hand massages (soooo niiiice!)
However, things that went awry– my fingernails were cut too short (shellac paint job wasn’t bad at all– if my nails weren’t so short, they’d look amazing!), my French pedi would’ve looked amazing (as they originally had before she decided to take a break so that another woman could paint my fingernails) had she not over layered the white tips and made them clumpy looking.
In general, it’s all good.
But I may not come back here again because $ 60 total was very pricey.
So sad. I really wanted to like it too.

There is so much going on at this place. I’m at Julie’s right now with my coworker and the count is now at least 5 people who have come in with 3:30 pedicure appointments. There are 3 chairs. So… We fought off a couple old ladies for these chairs and let me tell you, they are NOT HAPPY ABOUT IT. One lady left. The other got demoted to a manicure chair which sort of solved zero problems bc there are also only 3 manicurists available sooooo now there’s an empty pedicure chair and lady #2 has been forced to ensure a manicure without the aid of a massage chair.
Lady #2 just changed her mind on the pedicure and also almost walked out. Something about cuticles being cut too short… I couldn’t hear but the manicurists all did and they are talking Mad Vietnamese Shit! Gotta love everyone involved for the courage to speak their minds.
I could swear I just got stabbed in the foot with a sharp instrument but I think it was just my manicurists fingernail.
If you come here, definitely select the «back stretching» option on the massage chair. It will totally change your life. At least 1.5 of these stars are for the back stretching option on the massage chair. The other half of the star is for the organic products that they use, which I don’t personally care about but I’ve heard other people do.

I went in for a mani/​pedi based on the positive reviews.
The mani/​pedi started off great: the lady working on me made sure I had magazines and water, she talked with me, she gave a great leg/​foot massage, and she seemed to take her time. As the pedi came to a close, though, I noticed a couple of my toes were not filed correctly. It was noticeable once she put the polish on.
When we moved on to my hands, I felt like Iw as being rushed. I told her I wanted to have my hands dried with the fan, but she kept saying no no, use the UV ray light, it will be faster and better for you. After only 5 minutes under the lamp, she claimed I was all dry and said I could leave. My hand nails were not very good when I came into the salon but I was hoping my manicurist would file them properly; however, they were not filed properly. In addition, she did not put the hand polish on correctly (I can see all the layers of polish in various regions of my nails… aren’t the nails supposed to look like they have one perfect layer on top)?
A little later, one of my toes brushed up against something (hours later) and my pedi was messed up. I would rather stay longer at the salon and make sure my nails are all dry, then risk leaving and chipping my fingers and toes.
Maybe my experience is atypical but I was not very happy.

Amazing value! Below average prices… but the level of service and skill was amazing. They provide a high end spa experience in a nail salon setting. This is my new go-​to place (and I’ve tried them all!)
I highly recommend the deluxe pedicure.

I’m a guy — got a manicure and pedicure because my nails were scary and I’m lazy and my wife wanted me to, lol.
At first, I thought the older woman did a good job (it wasn’t Julie), but it was only because I didn’t take a close look at them when she was done. I just assumed she did a good job, but by the next morning, I noticed a lot of issues.
Here were the problems:
— During the fingernails portion, she accidentally cut the skin around the base of one of my nails, and a few days afterwards, it was pretty red and raw.
— She cut my nails square, which is a weird shape for a guy. She also cut them kind of long.
— One of my nails was cut way shorter than the others.
— Another fingernail had a sharp edge on it where she cut it unevenly, and it was snagging on every piece of fabric I went near.
All in all, I was pretty unhappy with the manicure/​pedicure. That’s why it’s always a good idea to check closely — don’t just assume they’re actually professional just because they charge professional prices.
$ 45 + $ 15 tip for what should have been a $ 20 service. I regret the $ 15 tip, but it serves me right for not checking her work.

Pros: 3 stars for 3 things — Julie is sweet. Her nail shaping skills are great. My shellac lasted over two weeks.
Cons: Implements are not clean. Table is not clean. Julie answers the phone (many times) and takes appointments during your manicure. She sent me to the bathroom to wash my hands before she applied the shellac. I have never had a manicure where I had to wash my own hands. Nor have I ever had a manicure that didn’t include a hand massage. Nor did she clean under my nails.
Bottom line:
Tools and table dirty. No hand massage. Had to wash my own hands during manicure. My nails and hands did not feel clean when finished. Won’t be going back. Sorry.

Just got my lashes done and Julie did a great job. The product/​glue she used didn’t sting my eyes at all and had a really quick dry time. This is also a great place to get shellac and pedicure done. Nice local spot with plenty of parking.
Check out the before and after on my lashes.

Love Julie and love this place. I wanted an oxblood super dark red for fall and Julie was sweet enough to take her time and find me exactly what I wanted! Perfect shellac mani as always. Haven’t gone anywhere else since moving to Cali and don’t ever plan to

Came in off Unilocal reviews. Took me without appointment, were fast and good. Never got the lady’s name who serviced me. The place was clean. Was glad to see clippers come out of the sterilizer (and were sealed). One of the younger ladies was more chatty than one doing my nails, and was a delight. Had the Gel Nails done $ 35 and so for am very happy with the job. Did an awesome job on my cuticles. Made an appointment tomorrow for pedicure.

Had my wonderful mani-​pedi today and I just wanted all the people who love Julie (like I do!) to know that she has moved!
Her new shop address is:
755 Bermuda Drive, San Mateo, CA 94 403
Her phone numbers are: (408) 489‑6952 and (650) 525‑9008.
She has a wonderful new space and is happy as a clam! Don’t forget to tell her I sent you there!
Cheers! Lynda

Julie is just as great as everyone says she is on here. Called her yesterday for an appointment today and she was so courteous on the phone and very accommodating.
I got shellac with a design for added flare and am thrilled with how it looks (added a picture for all to see here). She knew just what would look good and executed it perfectly. She was so sweet and kind through the whole appointment and even provided a hand and arm massage.
The price is comparable to other nail salons, but the great personality is priceless. I will be back again and again for her!

Another great find from Unilocal.How can I live without you Unilocal?
Walked in on Friday afternoon but Julie was fully booked. She was so nice so I made an appointment for Sat., the Christmas Eve. The address got two numbers transposed. Instead of 1702J, it should be 1072J. I notified her and she was going to get it fixed.
Like other Unilocalers said, Julie is very nice, friendly and attentive in her work. It was a very pleasant experience having her do your nails. I got both pedicure and manicure and enjoyed the massage chair and her massage on my feet, legs and arms. Her price is very good too compared to other high-​end nail salons. You receive the same service and everything but not paying for the overhead of a fancy facility. I’m going back next month!