Rose Cleaners

Took 2 pairs of pants for alteration and I was told that the hem would be like the original. I was disappointed to find out that the owner did not understand a word that I told her. I am now stuck with 2 pairs of ruined pants due to not understanding my request.
Word of warning: Do not trust this business with anything more complex than a loose or missing button or a hem that is a single straight stitch.
Now to find someone that understands my needs and turn $ 225 worth of pants in to capri’s since there is no saving what this business ruined.

I had to buy a bridesmaid dress online from overseas and it fit HORRIBLY! So glad I found this place and Annie. After speaking with another alterations place over the phone and basically being called fat, Annie had me come in and took a look at the dress. She was very kind and did magic on that dress disaster. Love her demeanor and so happy with how the dress fits now. Will be going her for any future alterations.
I think the only downside I have is that they are cash only but since their prices are very very reasonable, it’s really not that big of a deal.

Rose Cleaners and the owner Annie are the best. 80% of my wardrobe is sent out so I needed someone I could trust to do high quality work at reasonable prices. I’ve been going there for at least 4 years and would recommend them without hesitation to family and friends for their excellent service!

Annie’s the best. Convenient location at Shoreview Shopping mall in San Mateo, Annie also does some seamstress work along with the regular drycleaning. It gets busy sometimes but that’s the price of popularity. Parking is a challenge sometimes with the construction of the new Chavez Super market at the old Key Market but I’m sure that will change in a few months.

The best cleaners in the mid peninsula — they do excellent work, reasonable price, and fast. I have tested many others in the area, and there are some decent ones, but you pay twice the price for this kind of quality.

I had my wedding dress alterations done here and couldn’t be happier. The seamstress really listened and repinned the bustle exactly how I wanted it (so I could have Kardashian curves at all times). 80 percent less than I was quoted at the bridal salon and quick (2-​week) turnaround.

The dry cleaning is fine but the alterations on the two occasions I used them, was not delivered when promised. My time is valuable and picking up my alterations or cleaning is always conjoined with other errands to save time. As a businessman myself, I aways deliver on the date promised. It’s a matter of courtesy and respect for my customers time; she does not value these principles.
moweejim

Came here to have a bridesmaid dress altered 9 years ago. Quality was excellent, and I’ve been going here ever since for drycleaning and alterations. The price is very fair, so if I find clothing I love but doesn’t fit quite right at the store I don’t mind having it altered so much.
Just a couple blocks off the 101, easy parking. Family run business, very nice people too — which I am happy to bring my business to!

I’ve been going here for about 6 months, I really like this place a lot. Not only do they do a great job dry cleaning but the turnaround time is quick and the prices are completely reasonable!
I’ve also had a few things altered or repaired and the quality of their work was excellent. Highly recommend!

Sorry Rose, but I am not buying that — what you did is told me over the phone a range of $ 20 – 30 and you did NOT even open my bedspread when I brought it in — how could you possibly have seen «many yellow spots and stains»? Even if you did, I KNOW the dry cleaning process which is mostly automated with a machine. In fact, I have taken this spread to you and others over the years and the stains, which are NOT significant and typical, have NEVER been an issue and surely do not require more time as you say.
You should realize that not everyone is oblivious and naïve to what you do.

This is your typical dry cleaners. Nothing overly exciting. Took my husbands shirts here to be dry cleaned once a month for the last 6 months. In the beginning my experience was great. However, the last few times I have been there I have run into problems. One time I lost the little ticket stub and she told me she could not find the items without it… luckily it turned up a few days later and we were able to get the shirts. We bring in 10 shirts at a time typically and the last 2 times we have dropped them off we were given a specific pickup day and timeframe (I.e. Thursday afternoon etc.). When we went to pick up they were not ready as promised. It’s fine if they are not ready but it would be nice if they let us know they needed longer to do the large quantity of shirts BEFORE we drove other there. We have switched to another dry cleaners for this reason. It’s simply not convenient.

I’ve been going to this dry cleaners for 3 years to get my dresses altered throughout my precious high school years. I haven’t been to any other dry cleaners and I refuse! The service has been amazing all throughout 3 years, the prices are reasonably cheap, and the alterations were perfect! I’m a short girl so it’s always kind of nerve wrecking getting a dress hemmed if you’re getting a lot of that particular dress cut off, however, whenever I get a dress tailored, the length always matches my body type/​height and I am always so happy! The only bad thing that’s happened was getting my winter formal dress altered incorrectly but I brought my dress in the day of formal to get it fixed and she fixed it for FREE within 2 hours (before formal hehe). I totally recommend going to this dry cleaners if you’re in dire need of an alteration/​getting something tailored.

I’ve tried Rose Cleaners a couple of times and have been satisfied with their dry cleaning services. They’re reasonably priced and continuously get the job done. They’re located in a little plaza and to tell you the truth they’re the only business in the plaza that I frequently visit. There have been numerous times where I’ve passed by to drop something off/​pick something up during lunch and have had to wait 5 or 10 minutes due to people there to do the same thing so I would suggest going on off peak times during the day if possible if you don’t have the time.

Reasonable prices for alterations; just got two of my pants hemmed. I would come back!

Defeats the purpose of dry cleaning when your shirt shrinks in the process. Good thing I took one to test the place and they failed miserably. A star to post.

Agree with the positive reviews. This place has great service and price. It should really be a single $.

This is my favorite dry cleaning place. I discovered it when I used to live around the corner three years ago. Even after I’ve moved and tried out others, I end up coming back here. The quality is always there with my cleaning of wool jackets and suits to alterations. Prices are reasonable. As long as this place stands, I will keep coming back for all my dry cleaning services.

Annie is awesome!
I have been going to her for the last 14 yrs+ for cleanings and alterations. She is great and does a great work. Recently had my wedding dress altered and cleaned here for a fraction of what was asked at David’s Bridal. Service is always fast and friendly.
Thank you Annie

As the Duke, I can’t possibly have anything bad to say about Rose Cleaners.
Every time I drop off my blouses and dresses, they come back nice and clean.
Can’t really complain about the prices, because they will never be near how much the alternative would be – which is getting dry cleaning done in the City.
I do wonder though, if Annie thinks all these dresses are mine…

They do a good job and are really affordable. They get an extra star for being open until 7pm on weekdays.
Only thing is… I think suits used to be $ 9 each but the last time I went, it was $ 10 each. I think their prices went up?