RePlanet Recycling

I visited this location yesterday, based on a Google search, since other locations in my area (Nexcycle have disappeared). Both the current website if this company and one of the posted signs at the kiosk said it was open until 5:00pm. I arrived about 4:05pm and the guy there was turning people away. When I mentioned that I had driven all the way there due their website he just shrugged and pointed to another sign that said he closes at 4:00pm not 5:00. He didn’t care what the website said, or the other large sign right beside the kiosk that said the location was open until 5:00. I had already unloaded my recycling but he refused to take it.
I called the 800# posted just to ask what the proper operating hours were for future reference but nobody answered the phone. I left a voicemail message.
I left having completely wasted my time and thinking there must be a better way to implement the bottle deposit program in this state.

Came here today since the Nexcycle in Belmont was closed. The location was turning customers away since they didn’t have enough cash on hand (for most customers), although the clerk came by and looked at how much I had and decided to go ahead and accept my recyclables. Plus, had a nice little chat with the clerk. In my opinion, this place is great. Nice/​clean facility with lots of signs and friendly service. I’ll definitely be a regular here!
Note: this location is on the other side of the strip mall, not on the side of Ross, closer to Trader Joes.

Came here on a Sunday around 11am.
Expect a wait. It takes longer to get through and weigh everyone’s recycling here than it does at the Recology center in Belmont. If you’re in a rush, don’t bother coming.
Not sure how the wait is on other days but being open on a Sunday is great.

The guy that works there is very rude. He does not smile. Has the worst customer service skills ever! And he even short Changed a person by $ 10. I did not like how it felt either. Ever one was so pushy and mean. The guy said he had lunch at 1pm and we waited since 12:20pm he told us at 1pm he would not be able to take us at 12:55pm. This guy was very in professional he said that this job will not be his last job basically saying this job sucks. I don’t understand why people take the time to apply to a place they don’t like? And then complain about it? I absolutely hate this place and will never bring my business to them again!(aka: recycling).

So slow… make sure you have lots of time to stand in line. The saving grace is that you don’t need to take the tops off the plastic and the prices are good.

When I arrived to this place, which said it opened at 9:30am, I found it to be closed. They didn’t open till 9:45am for no given reason. Next, they were short-​staffed, so the whole process of recycling was really slow. The machine themselves were slow as well so I had to wait even more. By the time I was done recycling, it was 11:45am, waaayy longer than I expected to be there.
The only cool part about this place is that they have an automatic machine that reads the bottles or cans that you put in. The only catch is that the machine can’t read the aluminum cans that are smashed. Otherwise this machine is pretty ideal for glass bottles.
I’ll give this place another shot, otherwise I think I’ll try to find another recycling center.

This place is awesome.
Whenever I have some bottles, cans, or plastic bottles, I take them here and get cash. The people are very efficient and you get more money than if you went to the one by Costco.
You do have to use your hands to sort the bottles and put them in large garbage bins and you get your hands all dirty, but it’s all worth it!
Also — if you use the self-​service machine, you get more $$. But only if your bottles and cans are not crushed.

Fast and good! We unknowingly put the number 1 and number 2 bottles in the same sorting bin. The attendant, after letting us know, quickly re-​sorted the bin for us, with no complaints. There were 3 attendants so the line progressed quickly. All three attendants were nice and pleasant. What more could one demand? Five stars!

This facility is the first one that I’ve encountered in the Bay Area that has an automated machine that you can feed bottles and cans in. Hooray! Except there were a few issues with this machine:
1) It refused to take a certain bottle despite it being marked as CRV eligible. I had about 20 of these bottles so I had to get an attendant to count those manually.
2) The machine will sometimes refuse a bottle, and if you just take it out and throw it back in again, it’s fine. I don’t know why the machine is super finicky.
3) Once you are done counting your bottles, you get a receipt. You have to hand it to the attendant, but if he’s busy with someone else doing full service weighing, it might take awhile.
This location is right next to the Peninsula Ballet Theatre building.

This recycling center has gotten better, they have improved their lines, they got automated machines that count the number of cans and bottles. There are two lines, especially if you don’t have a big amount of recyclable containers, you can count and print the voucher. And you can still weigh in your containers if you have a large amount of containers. It’s more organized and it’s not located in a horrible parking lot outside of Rite Aid on Concar Dr. The new improved location is better.

FYI. The facility moved. It used to be a connex box closer to Delaware, in the parking lot. Now it’s a more «permanent» looking building/​shed at the far end of the strip mall– head down Concar toward the Marriott, turn right toward the 92; you’ll see it on the side of the building.
Also they now open at 9:30am (a half hour later).
There are two «ATM» style self-​serve terminals at the front is the building. I’m not sure if they’re available when the facility is closed. The little sign near them said 9:30 — ???

The guys that work here are helpful and try to get everyone taken care of. I like that. The plastic bin fills up quickly sometimes so there have been 2 times I had to come back the next day because they couldn’t take anymore plastic.

I was there on Tuesday afternoon. I thought the line is short, but I waited for 40 min. The process is not efficient. There are two barrack to store the bottles. The worker is back and force. They need to improve the way otherwise this business won’t work.

I really like to recycle my things, but this place was really kind of rude and annoying. The first time I drive up the guy yelled out «I’m only taking aluminum cans! We have way too much plastic and glass right now.» That’s fine, you don’t have to assume what I’m going to recycle before I even begin. I’m also wondering if these folks have a quota on what they can take in on a daily basis. I only had cans anyway, I had no idea they took plastic. The 2^nd time I came on a Tuesday morning a little after 11:00, and I was told they were closed because they ran out of cash. I came back the next day at 12:30 and was told they weren’t taking anymore people because he needed to go to lunch at 1:00! There were 7 people in front of me. If they close for lunch shouldn’t they state that? I came back the following day 15 minutes before closing and the guy said he was closed because he’s out of money. He had money in his hand so I said I only have 1 small bag how much would I get for 1 bag? Then he admits that he’s counted out and closed the register. He tells me to go to Costco Foster City. By time I get there, they are closed. Very frustrating and what a waste of time!

came here cause the one at costco was closed for some random reason. worker sick? who knows. but drove by and the guy didnt have eno money so he had to go his money source and get more. he was closed for a while. but came back and he was back. long line. felt bad cause it was 2pm and he didnt take a lunch break yet. luckily he took me in and a couple others before cutting off the line for a lunch break. i dont blame him. its labor intensive. waited about half hour but got my recycling done. norcal is the only crazy area about recycling. no one else really cares. but its money that you already paid for. minus well get it back and save the planet a bit while youre at it.

I have been coming here for along time and I will always be coming back!

RePlanet is currently offering a 10 cents extra per pound coupon at their website:
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I went in mid-​morning on a weekday and there was no line. Two people working here so it went pretty fast. Unlike one other place I went to in the Costco parking lot, RePlanet gave me an honest weigh.

I’ve been there a few times to recycle over the last 2 years. The first time was the best, the guy was honest and taught us about recycling. He deserved 5 stars.
From then on it only went downhill. We never saw that guy again. We went with more bags and more aluminum and ended up getting less money and more non accepted bottles. Not they weren’t taking any more of that type of bottle that day, it was, it’s not CA CRV… we had to argue a few and point out that they are CA. To top it off, each time we went they conveniently forget to add the one or two glass bottles or larger bottles so we get paid even less. Once or twice I understand, but every time?
We’ve been saving up our cans/​bottles for a place that’s more honest.

Whenever I have a carload worth of cans and bottles I take it to the recycling center. I used to go to Nextcycle by Costco in Foster City. Typically I would get about $ 10 to $ 15 dollars for a carload. I gave RePlanet a try last week with my carload of cans and got $ 26.60. I am never going back to Nextcycle. The only minor inconvenience is having to separate the different colors of glass, but for twice as much money, it’s worth it!

Horray, I can get my money back from all the drinks I buy and save the planet!
Overall, I’ve always had a good experience redeeming my bottles/​cans. There’ve been a few times where I arrived late and they no longer accept glass bottles due to space limitations (I had about 5 or 6 glass containers; still a no go). Another time, I arrived about 15 minutes before they opened, on a Saturday, and there was already a line… eeks! who would’ve known?
Anyway, from my experience, the people who work there have always been nice and courtious.