R&R Handyman Services

I can’t comment on the quality of their work, but I made an appointment a week in advance for a handyman to come to my house in San Francisco at 1pm on a weekday, and they never showed up. I waited until 3:30pm, and when I called the business, I was told that they were very sorry, and that was the way things worked in construction sometimes. And, by the way, they quoted me a price of $ 25 for an estimate alone. It is hard to find a good handyman in SF, but I cancelled the appointment — waiting around for 1.5 hours AND paying for the estimate is just not worth it.

I did not get to experience the work of R&R because I scheduled a time and date where the plumber was a no show. When I called I was informed it is an hour time slot (which was news to me) and the woman on the phone would call the technician to see where he was. I would have considered waiting if he was still within the «time slot» but i was then informed he wasn’t even going to make it but he would be available hours later or I could reschedule.
This large inconvenience did not phase the woman I spoke to and there seemed to be no care or regard for the waiting around and rearranging of my schedule.
Based on the lack of consideration I received I would not use this service nor recommend them.

Great service… Great result. Very happy with R and R Handyman. Will definitely use them again

Extremely pleased with the fast, efficient and well-​priced services of R&R Handyman. I do not hesitate to recommend them and definitely plan on using them again. Cannot beat on-​time and on-​budget customer service.

I live in an OLD house. The faucet in the kitchen sink had to be replaced twice, and this last time the plumber had to make holes in the tile above the sink. The tile, in general, was disgusting, and the cabinet underneath was horrid. I decided to get the entire thing fixed.
Enter R&R Handyman services! I am so glad I found them. Customer service? They are great; Naomi is fabulous! Contractor guys? Incredible! I was even able to postpone some of the work because of my cooking schedule. (Can’t cook without a sink.)
Anyway, they understood exactly what I wanted, and a few days later gave me a reasonable estimate. What a deal!
The two Jose’s that did the work for me were really good people, and they did a spectacular job. The result, which took expert effort, couldn’t be better.
I’ll see if I can add a few photos. Honestly, if you need some work done that you cannot do yourself, call R&R.

I had a great experience with R&R Handyman. The business I work for hired them and they really wowed us, not only with their work, but with their customer service and follow through.
Todd was our main point of contact and he was always professional and prompt. He was able to get the job done in a timely manner and always kept in mind that we are a small business, in terms of cost. Our business isn’t a typical office environment since we work with puppies, and Todd took great care to make sure his construction kept inline with our standards of safety for the puppies.
If our business ever needs any work done again, we will be using R&R Handyman and I would not hesitate to use them for my own home.

I am so happy I’ve found R&R! I needed my satellite dish removed and I was having the worst time finding someone to help me. I tried all kinds of independent handymen in SF and they would either not get back to me or flake. I was so fed up and I sent an email to R&R late at night, not expecting anything to happen.
HOWEVER– I got a call promptly at 8am the next morning saying that they could come out the next day! Art was prompt and friendly, he took the dish down really fast and did a great job. He didn’t leave a mess and didn’t leave bang up the wall the dish came off of. Best of all, the price was really reasonable and I could even pay extra to have them recycle it for me.
I couldn’t be happy with R&R– it’s really hard to find a reliable handyman service and I’m very happy that now I have one!
Thank you so much!

The service (handyman) guy was nice but that’s about it. Their customer service is sub par at best and communication is non-​existent. R&R scheduled the appt and the service guy showed up over 2 hrs early without any phone call. Upon telling him that the appt is not for another 2 hours and I am on my way out the door and will be back before the scheduled time, he said ok. Not once did he indicate that he could not come back to do his job. He never showed. Instead I get an email from customer service stating that it needs to be rescheduled. This is after countless times of lack of communication. I have two kids. I don’t sit at home waiting for the handyman to show up whenever he happen to be able to without a phone call of any kind.
Bottom line, I highly recommend that you find a different handyman company. I won’t bore you with all the details of everything that went wrong.

The good about R&R? hmmmm… the handyman showed up about 15 minutes early. I think thats it as far as the good points.
Now, on to the bad. I was told that the things I needed repaired shouldnt take longer than an hour. Well, it does when he keeps having to go back and fourth to his truck to get tools. CAN YOU JUST BRING THE WHOLE DAMN BAG UP WITH YOU! The handyman I had went to his truck 3 times for tools he didnt have. That probably took up 15 minutes alone. It would have been 4 times if I didnt hand him my screwdriver. How can you be a handyman and not bring a screwdriver with you!!!
These guys are not cheap either. Its over $ 138 the first hour and $ 98 each additional hour. They will charge you full price even if they are not successful in fixing something. I think thats ridiculous.