New A1 Cleaners

I was a loyal customer for years until today. They even know who I am. Normally the asian man and another woman with longer hair are nice. But today, I dealt with the short haired asian woman and will not be going back. This was the third time they messed up on my pants measurement. This time I had enough and brought my pants to show them. I also brought another pair of pants they did the week before to show them the length difference. Not only did I get yelled at for being so picky, but I got told to go to another dry cleaner since I’m so picky. Tell me how am I so picky when I bring in a pair of pants and say that I want it shortened to this measurement? Is that really being picky? She then tells me all manufacturers having different ways of measuring– what does this even matter when I brought you both pants to shorten?! She then proceeds to tell me how my measuring tape at home is all wrong when I clearly showed her the difference between the two pants. She then backtracks and tells me the measuring tapes from upstairs are slightly off then downstairs– but since it’s so minor, it doesn’t count. WTF excuse is this?! So you tell me my measuring tape is off, when clearly yours is? I will never go back to this place and I’m warning all friends and family to stay away from such a rude service. Instead of admitting you were wrong when I brought in proof and refunding me the $ 10, you lost all business and future business from everyone I know. You yell at me to go to another cleaner, so I will.

I will not return to this dry cleaner! I was a loyal customer for years until an incident with an extremely rude female employee. The couple, which I assume are the owners, are very nice and polite. I separate my dry cleaning in two bags — one for shirts (which I have A-​1 dry clean) and another that goes to a different dry cleaner.
One day, I brought in the wrong bag and realized it immediately when I opened the bag. I told the woman that I will get the correct bag in the car and this bag is for another dry cleaner. She told me, «Why don’t you just get all your dry cleaning done at the other place.» I will follow her advice and will not return. Please contact me if she no longer works there, and I might consider returning.

Great service and they do fast and excellent job… the best I have cleaners I have tried in a long time… price is not too high compared to other place… location is kind of problematic or convenient depending on the time of the day …

Whenever I bring my clothes here, it comes back in great shape. I’m never nervous about leaving my stuff there for cleaning. The service is always so nice and polite. And prices are decent.

They always do a great job… the Asian gentleman (co-​owner I guess) is always very friendly and helpful. Clothes always come out in tip top shape.
But be warned about one of the women. There is two of them… one is slim and friendly and the other is shorter and rude. I found a big hole in my brand-​new skirt when it came out from the cleaners… I told them about it… and the shorter lady was very rude in saying they would never do such a thing… that its not possible… and my skirt got ruined somewhere else. As if I enjoyed ruining my own clothes!!!

These guys are S-​L-​O-​W! Good luck getting your clothes cleaned in less than three days. Also, they sometimes miss stains even after I point them out.
On the plus side, their prices are decent and customer service is always very good. They also do basic tailoring for very little scratch.

What the hell happened to 1-​hour dry cleaning?! I dropped off three pants yesterday (note: these pants are not to be considered as complicated as a wedding gown or chain-​mail bondage gear) and they told me 2 days. Granted, you can ask for faster service (next day), but it costs more. Four stars, though, as the service is unerringly polite