Mollie Stone’s

are you kidding me? last time I came here I was looking to pick up a few items to make a moqueca (brazilian fish stew). I was going to stop by Whole Check to pick up the ingredients then realized I would be passing Mollie Stone’s. Great!
Except I’ve never seen prices like this. Peppers were $ 6/​lb. Asparagus was $ 9/​lb. Uh. what??? to make matters worse when I went to look at the seafood, it was also exorbitantly priced and honestly didn’t look that great.
Ended up going to Whole Check and paid dramatically less. Guess pigs really do fly as I never would’ve thought I’d go somewhere not just more expensive but almost double the price of Whole Check.

Three and a half stars? Are y’all on crack? Please allow me to address some of the issues that other folks complained about as I have been to Mollie Stones maybe 30 – 40 times now.
PRICE:
Are they pricey? Absolutely. Everything I have purchased there has been $ 0.50 to $ 2.00 more expensive than anywhere else. Amy’s Mac n’ Cheese? It is two for $ 3.00 elsewhere. Here it is $ 2.19 a box on a manager’s special. If you are coming here looking for discount prices, you should probably head to Grocery Outlet or Trader Joe’s.
Also, if Whole Foods is cheaper, it’s less than a mile away. Could you be any lazier?
CUSTOMER SERVICE:
I’ve been here an hour after their hot breakfast and their really sweet deli lady went to the back and pulled out the eggs and potatoes and made me two breakfast burritos.
I’m always greeted in every department.
I showed up when they roasted Hatch Chili’s and it took me 3 – 5 minutes to take a box home.
They always have baggers available.
I never have to stand in line behind more than two people.
WHAT MOLLIE STONE’S IS BEST FOR:
1. Gifts. Have to head out to a housewarming party and forgot a gift? Mollie Stone’s has you covered.
2. Starbucks and a hot breakfast close to home. It ain’t cheap but it’s delicious.
3. Cheese and beer selection. It’s amazing. Recommended.
4. Deli/​Salad bar. Super fresh and delicious.
WHAT MOLLIE STONE IS NOT GOOD FOR:
1. Large weekly shopping trips, especially if you aren’t made of money.

I come here at least once a week for last minute needs, a few unique items and their rotisserie chicken for a lazy night. It’s convenient but they are pricey. I have mixed feelings about the deli counter, sometimes they are nice sometimes they are not, but the sandwiches are really good. I love that there is a lot of parking but they have the worst lighting ever! it’s depressing.

Not a bad place to shop due to the convenient location, plentiful parking, and daycare offered while you shop. I appreciate mollie’s location more as 101, hillsdale, and el camino get more crowded during early evenings.
The supermarket is a little on the pricey side but has a wide selection of interesting artisan/​international and organic stuff.

Mollie Stone’s is great for quick trips for dinner and booze! We live nearby so we are there multiple times a week. It is a little pricey, but the selection and customer service are great! Their deli is very well stocked with delicious meats and even pre-​made meatloaf for lazy nights. Any time I’ve had a issue with a product (only twice!) the customer service has been amazing. Kylie, the beer buyer, is a beer GENIUS and stocks his beer shelves with all kinds of interesting things. Mollie Stone’s rocks!

$ 9.99/lb for snap peas and $ 2.69/lb for zucchini that’s bruised and pockmarked? I wanted a cookie. Could only buy 5 for $ 7.00. Protein bars I normally pay $ 1.25 for were on Manager’s Special for $ 1.99 normally $ 2.19. Guess they throw a lot away since they probably don’t sell all their high priced wares. Great looking store though.

We just moved into a house a couple blocks away and discovered this cute neighborhood grocery store. I love that you can get freashly squeezed orange juice in different sizes, and they have pumper nickle bread! I like the fact that a lot of produce and bread are from local farmers and bakeries. Their kitchen tools are reasonally priced (I found much better grinders here than what I bought at Sur La Table in our old neighborhood in the city). Everything looks fresh. The store is very clean and well stocked and organized. The staff was helpful and one person got my cart out of the way after asking whether I’d need it or not.
For those who complained about the price, I’d say you get what you pay for. I don’t mind paying a bit extra for fresh, real food from local vendors. I will definitely go back to shop more and skip Safeway.

there is this one employee who is extreme rude in the deli section… when she is on duty I will go else where to buy my deli products.
hope she is gone. haven’t seen her in a while.
she’s in the wrong business…
dark hair glasses and wears a ponytail with a hat.
IJ

Thank you Monica from the deli department! Awesome service! I came in and ordered three sandwiches all different and i didn’t even get a hint of attitude or malice. Awesome sandwiches! I recommend the tri tip sandwich its my favorite!

this is our local market. we’re in there multiple times a week. i was compelled to write this because some of the low-​star ratings seem off base to me.
it’s expensive, yes. they’re union and they cater to a fairly well heeled clientele. if that’s a problem, there’s a safeway around the corner. OF COURSE they’re more expensive than safeway — they sell real food.
are they better than whole foods? some ways yes, some ways no. much better service, locally owned. veggies on par. meat on par. prices on par. selection sometimes better. i don’t miss whole foods coming here. but they’re the neighborhood place, so convenience is convenience. if whole foods was right next door i’d probably go to both places.
otherwise, it’s a nice market and they have an astounding variety of items. I’ve been shopping there for 6 years, and only once or twice did they not have whatever oddball item i needed.
the staff have always been courteous and polite in my experience. i can’t think of one occasion otherwise. the manager knows my name, and the name of a lot of other customers. old school. go mark you’re the best.
the meat counter is good. if you want really good, go to a butcher shop like pape’s in millbrae (and pay even more). for a supermarket butcher these guys do a really nice job.
the prepared food is only so-​so, but it’s burlingame, where there isn’t a decent restaurant in the whole town. so this seems normal. the sushi is decent. the cornbread is decent. we pretty much skip the whole thing.
the sandwich counter is decent. nothing to rave about, but again, it’s a supermarket sandwich counter. what do you expect?
overall this is a pretty nice upscale suburban supermarket.
is it perfect? no.
is it expensive? yes.
do i happily shop here every week for my family? yes

5 stars for being almost empty every time i shop there.
5 stars for being super conveniently located and next to a CVS for other needs.
4 stars for the really nice deli lady who makes delicious sandwiches for a reasonable price. minus 1 star for the panini grill not working or available half the time I ask for sandwiches.
2 stars for being WAY more expensive than Wholefoods. (seriously! Whole foods!!)
1 star for being expensive and having sub par produce
Now my real gripe.
Normally, the cashiers are courteous and friendly. Tonight, the cashier who took care of me greeted with a friendly hello. What got my goat was when I had asked if she had any quarters on hand. Unfortunately, I don’t have my own washer and dryer in my home so I require quarters for the machines in my complex. Now, it is not a requirement for cashiers to provide quarters. I am fully aware of this. What I didn’t like was the answer I received.
When I asked if she had quarters, she said no. My reply was ok. So I asked if there is a customer service center I could go to? Her reply: No. So i replied with Ok (again). with about 10 seconds of silence, she asked how much do I need (begrudgingly). I asked for a roll. Her reply was: I can give you that. Im about to get off and I don’t feel like going to open up a bunch of quarters.
Wow… what a reply. I’m not sure if I should commend her for the honesty or if I should be annoyed by it.
My expectation is that if you are visiting a premium priced establishment, a few things should be normal: great customer service and great quality merchandise. Again, I do not expect cashiers at checkout stands to provide quarters. A simple «no, i’m sorry it’s not part of policy» or «no, I don’t have extras at this time». That would be ok.
My disappointment is the level of customer service received. I worked in the grocery business 10 years ago. I was taught to be courteous and to provide great customer service. That was part of the job. What I experienced tonight, was far from it. Loss of points for you, Molly Stones. Bad move.

Very dimly lit. Piped in music way too loud. Their $ 17.99/lb. tri tip overcooked, so had to pass. Also in steam table was chicken that was practically black. Only checker open was the express lane. Lady in front of me dumped about 50 items on it. Not much reason to return.

Been shopping here a couple years. Its on the way home from beauty salon. They used to have best banana prices, .59/​lb. Now its .79/​lb. Some items may be higher, but they also have managers specials. They seem to have all departments covered. I like the music and its nicely air conditioned or heated.
But today when I went, many aisles were not lit. Maybe for saving money or trying to keep cooler, but it was very disagreeable. I want light to see. It was like rummaging in fridge with burned out bulb. Not good.
This store does have reputation for higher prices. I can live with that. But please, you have to give us lights.

I’m giving them the benefit of the doubt since I didn’t really case the store that hard, but I think I might like what’s going on here.
I’m still kind of wavering between 3 and 4 stars, but I like that this place was basically a ghost town of a Saturday afternoon. I don’t think I’ve been able to park that close to a place I’ve wanted to patronize since I’ve moved to California.
The pint of pasta salad I got for a $ 20 was mildly heart attack inducing, but I guess that’s my bad for not realizing how much past salad weighs. Yeesh. Never again. Plus, I was a huge fan of the deli counter service since I was the only one there and still had to wait for some inexplicable reason, and then when they did help me they asked if I’d pulled a ticket… even though it was very clear I was the only person there.
Also, I actually had pulled a number ticket because I thought that might help me get helped sooner (clearly it didn’t) and the woman looked at the digital sign that said they were now helping #91, and then scoffed and asked what my number was as if she didn’t believe that I was next… again, EVEN THOUGH I WAS THE ONLY PERSON THERE. I told her my number was #26 and her gestured reaction was as if I was an idiot and reading the number wrong. No.
So finally she agrees to help me, the only person within 40 feet of the deli counter, even though my number is not in accordance with the number they’re supposedly serving. That interaction was for sure frustrating, but then she complimented my hair and I kind of forgave her for the prior rudeness.
They sell some more unique things here like raw milk and and variety of organic stuff that really isn’t in my grocery budget, but maybe it’s in yours.
The check out situation was fine, albeit still a bit strange. They asked myself and the 2 people in front of me if we wanted a bag 4 times each. We all said, no. It’ll be a cold day in hell before I pay for a disposable bag and because this is California, they don’t just give them out. They also have workers dedicated to being the bag boys at check-​out though, which kind of seems like a job that could be eliminated since they don’t give out bags… but maybe that’s just me being crazy.

This is an expensive grocery store but it does have what you need!
The customer service was great, the clerk helped me find exactly what i needed and offered many other options. Im a fan of the store for quick shopping but not making it a regular place to shop

Somewhere between a Whole Foods and a Safeway. Lots of healthy, organic, local, etc. foods as well as familiar brands. My favorite part about this grocery store is they also have high-​quality cooking tools (OXO, Lodge, etc.) for the times you need a last-​minute pan or tongs but don’t want to make a second stop.
The problem with this place is that it can get really expensive, but you just have to watch what your putting in your basket. Today, the lady in front of me at checkout ended up paying more than $ 70 on ingredients for just a salad. I paid $ 30 for ingredients for brunch and dinner.

I go to this store because it’s close to my house when I need last-​minute items. Prices are a bit high, but it’s convenient, and the staff is usually pretty friendly.
But not tonight, boy! As an impulse buy I decided to purchase some $ 15 Starbucks gift cards off the express line. The cashier proceeded to lecture me on their use, and seemed annoyed I was purchasing them in the express line. Uh, if you don’t want me to buy them in the express line, don’t stock them in the express line!
In any case, I was so annoyed with her attitude, I tried to return them, at which point she made a big show of getting her manager, who then told me I could not return the cards once activated.
Two stars for Mollie Stones tonight for bad attitude. But I’ve been coming here for 10 years with no problem, so I’m chalking this up to one cranky cashier. But if it happens a few more times, I’m outta there.

This place is a great market for meat and other items that you wont find at Safeway or a Lucky’s. The only real downside is that it is priced higher than those aforementioned stores.
I keep going back because it is close to home and the food quality is much higher here than the other stores.
Their Meat Dept is always full of tasty tender beef.
Eggs and Milk are sometimes on sale and their selection of Craft Beers and wines are wonderful.
But if you are looking for simple foods like Mac and Cheese or frozen foods, this is not the place to go.
Ill be going back here probably after work today!

If they weren’t open at 7am, I would have waited to head over to Whole Foods instead…
Managers/​Leaders need some serious leadership and sensitivity training here.
This morning I witnessed and heard Mike P. (asst mgr on name tag!) speaking in a condescending tone with a tinge of sarcasm and hostility. A worker with a ordering gun, walked up to the only open register, where Mike P., was working to ask for help. Not only did Mike P., not help him, but shared his personal and negative comments out loud, where customers could hear it.
In my opinion, we should have zero tolerance for this type of hassassment in the workplace and more pointedly, rained down on an employee from some tool in store management.
Do not shop here! If they treat employees like this, imagine what it may be like for customers. Or is this an isolated incident? Get this guy, Mike P, outta there!

Since we were going to be running errands nearby, we decided to do our Sunday shopping here.
What a letdown after having such a great shopping experience about a month ago.
The two men working the meat counter and fish department were unhelpful to the point of annoyance.
I requested a ¼ lb piece of wild salmon, (which i have gotten here before and many other places.) The man working refused to cut a piece of that size for me. He had all kinds of excuses, but since i had gotten the exact same thing here recently, I knew his reasons were BS.
We also tried to get a 1lb of organic chicken breasts. Another argument about giving us that size. Once again, I have gotten this at many other butcher departments, and it’s not an issue.
I cook certain portion sizes for my husband and myself, and have been doing so for years.
It’s healthier for both of us, and having to argue with someone to give me the portion size i want is a pain.
I generally enjoy grocery shopping, but dealing with that kind of attitude makes it unpleasant for me, and I will be unlikely to return.
I was also disappointed in the lack of size and variety of a few other items It’s not stuff i ever buy except for at Xmas, but I’ve never had a problem finding the size and type of ingredients I want.
If I’m in the neighborhood and really need something, I’ll stop here, otherwise, I won’t be back.