Elle Chu – Coldwell Banker Residential Brokerage

Elle is an extremely knowledgeable, helpful, and friendly realtor. It was my first time purchasing a property in the US so I definitely had a lot of questions back then, and Elle patiently explained each of my concerns, and pointing out useful information along the way.
Because of my work schedule Elle usually gave me house tours over the weekend, and each time she would drive me to the various houses that I’ve picked from the list of available houses that she sent me over the web portal. I’m confident that she is really familiar with the housing in the area based on these house tours and she could always point out the subtlety for each neighborhood.
I didn’t purchase a house with Elle in the end as I decided to purchase a property outside San Mateo area because of work and commute. Nonetheless I had a really good experience with Elle and would definitely recommend Elle to anyone who is looking for house in the San Mateo area.

I got 6 realtor referrals from friends when I decided to purchase a home. After talking with all of them, I chose Elle. From our first conversation, Elle was easy to talk to, knowledgeable, professional, patient, and asked the right questions to figure out what I wanted and could afford. When looking at places, Elle would point out and provide additional information on certain listings to consider.
Throughout the home buying process, she was always very timely in her responses via email, text, and phone. She made me feel like I was her sole client.
After working with Elle for two months, my offer on a place was accepted over two others and closed smoothly in a month. Elle has a calm demeanor and combined with being well-​prepared, she definitely minimized the stress from offer to closing!
In the end, I wanted someone I could trust with a very important life decision/​financial transaction and Elle was the one!

Elle is a super good realtor. We found her when looking for a home and she helped us get our offer accepted on our first try – and ours wasn’t even the highest offer. In this seller’s market, being able to buy a house on the first try is a real achievement! She was very thorough in explaining everything to me (I am a first time homeowner so I had many many questions!) and was patient throughout it all. She was also very timely with responses.
After the deal closed, Elle continued to assist us in my transition to the new home. As part of the agreement, the sellers continued to live in the house for two months after close, and Elle served as the contact point between me and the sellers, keeping me updated with the status of the home. She stayed always available to answer any questions I had even though the sale had already completed long ago!
Elle also gave me guidance for the renovations that I wanted to do to my new home. She gave me several recommendations and gave very detailed advice on what to expect and what I should do.
I can’t recommend Elle enough! I couldn’t have asked for a better real estate agent!

Elle is hands down the best realtor we’ve worked with. She is very professional, extremely detail oriented, truly cares about your best interest (rather than just trying to do a quick sale), and works very hard. She definitely puts 101% into each transaction!
Each house that we looked at and was seriously considering, Elle was very quick to get all the disclosures, summarize them for us (there can be alot.), get quotes for the big items, and have very good honest advice for each one. She is very familiar with the San Mateo area so it was helpful picking her brain on different neighbourhoods and things that we didn’t realize we should consider.
She knows the market so well, that we were able to purchase a home quite fast, even in this competitive market. It was a very smooth transaction thanks to Elle!
Elle also helped us sell our condo. The level of detail she put into planning and the actual work involved of fixing up our place was just above and beyond. Honestly, if you’re going to pay an agent to help buy/​sell your home anyways, why not go for the best? :) Would definitely recommend Elle.

Elle was wonderful. My husband and I relocated to the Bay area a year ago, and were dismayed to find prices high and supply low. But once we met Elle and decided to go with her, she made it all relatively painless! She was enthusiastic, patient and very knowledgeable. She was the ultimate professional and we cannot recommend her highly enough. Her successful strategy helped us beat four other offers to get the house of our dreams. She is now a good friend and someone we can always ask for advice. And yes we found a lovely home in San Mateo!

They say moving is one of the most stressful events a family could go through. With Elle at the helm, we sailed calm waters. In just two months, Elle helped us to prepare, list and sell our home (just seven days on the market, eight offers, seven over asking), and within two weeks we bought a new home. In this crazy housing market on the Peninsula, the buying side is no walk in the park. Elle was there with us every step of the way.
Elle proved to be the epitome of a customer service realtor. She took calls at all hours of the day and night and showed us homes that we were interested in, often at a moment’s notice and fitting into our very busy schedule.
We really appreciated the team approach Elle used with Coldwell Banker. If she wasn’t available (which was rare), Elle made sure someone on her team could show our home.
If you are looking for an agent who will give your her undivided attention and dedication, look no further than Elle Chu. You are sure to be highly satisfied with the entire home selling/​buying process! We absolutely love our new home and wouldn’t have asked for anything else.

I am taking a break from unpacking in our lovely new home to write a review for our fantastic real estate agent, Elle! Five stars are not enough to express my enthusiasm for Elle. Quickly, here were the best things about working with her:
— incredibly fast response times. We emailed her at all times of the day and night and always got prompt and helpful responses. She was also very flexible about when we could meet and accommodated our busy schedules.
— friendliness and ease of communication. Elle thoroughly, quickly, and efficiently was able to determine what we were looking for in a house, sometimes even before we knew it ourselves! She was ALWAYS positive and upbeat, which was really nice during the whole process — from looking at houses to filling out lots of paperwork!
— knowledge of *everything* housing related. Elle was knowledgeable about neighborhoods, schools, pricing, values, and anything and everything we asked her about. She was also amazing at putting us in touch with the right person when necessary.
— expertise and attention to detail. Elle always had everything prepared just right for us — I could not believe the amount of work she did to make everything as easy as possible for us! She took on ANY task, no matter how big or small, to make things achievable and easier for us. She and her team were able to get ALL papers together in record time so that we could make the offers we needed to ASAP. This is crucial in the housing market right now. I loved that I never had to worry about whether things would be done in time. AND on *multiple* occasions Elle fixed problems that OTHER people caused, so we didn’t have to worry about them!
I have already recommended Elle to my coworkers and friends, and I feel really lucky that we were working with Elle in buying our house. We were first-​time home buyers, and working with someone who was both patient enough to guide us through the process step-​by-​step (really, Elle answered every single question we asked — and we asked plenty more than once!) and also quick enough to take care of everything promptly, was fantastic.
With Elle’s guidance, we bought the second house we made an offer on, beating out 15 other offers. We’re now delighted to be in our new home, thanks to Elle!