Conklin Bros

Extremely happy with new living/​dining room hardwood floor purchased from and installed by Conklin Brothers. Floor looks beautiful. It was a pleasure to work with Mike Dark. He came to my home to measure and assess my flooring needs. His assistance in helping me select flooring to coordinate with my family room flooring was really appreciated. Obviously, he is an expert in his field with years of experience. Installation went very smoothly with Shaun doing an excellent job. He is meticulous in his installation skills. He is truly an expert artisan in hardwood installation. Altogether, I could not be happier doing business with such a reputable company who still believes in providing exceptional service and great products at fair prices.

Amazing! We had a carpet emergency and needed the house to look perfect before our big party. When I walked into Conklin brothers I met Doug and Doug made the whole experience perfect. He helped me pick out the perfect carpet! He was super knowledgable and friendly. The best part he worked with the carpet installers and we had new carpet in a week!
The room looks fantastic and thanks to Doug we will be life long Conklin Brother customers.

Go see Paul Henthorn! He will take care of you. I remodeled a 1950’s house with a mix of carpet, laminate, dura-​ceramic kitchen tile, and sanding/​refinishing original oak wood floors — all on Paul’s recommendation — and couldn’t be happier with all of it. He made himself available at all times and provided suggestions based on my particular situation and budget. He’s super personable and friendly, an all-​around good guy.
I’m particularly pleased with our refinished wood floors. I originally wanted laminate, but after Paul saw our house and poked around, he recommended we sand and refinish, which we did. The floors look amazing, like brand new wood floors that people pay tons of money for. Big thanks to Paul for all his help.

This review is long overdue… we are still in the middle of a difficult bathroom repair/​remodeling project, and Doug Rose of Conklin Bros. in San Mateo has been our flooring expert from the get-​go. He listened to us, understood immediately what we wanted to achieve and what the challenges were; he came to our house to take measurements and present choices (we did not even have to come to the store!), and he had the patience of a saint when the project kept drawing on and on… whenever I needed anything of him, he was there with his advice, always responsive and friendly. He took ownership of his part of the project from the very beginning, and we could not have asked for a better partner. We are really, really happy with his services — and we will report back once the project will finally (fingers crossed…) be competed!

I had an all around exceptional experience with Conklin Bros. My sisters and I needed to re-​carpet our mother’s home to prepare it to rent, and fast. When Mike came out to measure, It was clear that he had years of experience in this field. The next day we decided to go to the showroom to choose the carpet. Mike had several samples prepared for us which made it easy for us to make an informed decision. He set realistic expectations around the shipping and delivery dates as well as the installation. Everything happened on time or early and the installers were fast and highly skilled.
This company earned my five star rating!

Conklin Bros is the place to go for any hardwood. From start to finish, Doug was a pleasure to work with. He would reply to calls/​txts in a timely manner and knows what he’s talking about. He’s not pushy or tries to up sell either, he is straight to the point and that was very important to me. Scherko was the installer and also did an amazing job. Folks, it’s very important to have a company that has their own installers, because it guarantees their work!!! It’s very obvious that both of these gentlemen are very passionate, knowledgable and actually care. This was a major factor why I decided to work with this company. Conklin Bros is the only company I will ever deal with from now on for any flooring needs. Thank you, Conklin Bros for the amazing work!

We were helped by Jerry Phillips at Conklin Brothers in San Mateo. Jerry was very helpful in finding the right carpet for my don’s apartment. He is very professional and had a lot of patience in showing us a variety of options. Our overall purchase was only for one bedroom but Jerry gave us first treatment. Next time i need any flooring products, i will go straight to Jerry Phillips to help me out. — Paul DePond

Paul Henthorn is a wizard at floors, design, math, and therapy! I replaced half the builders’ white w2w with luxury vinyl plank that makes the place glow like real wood. The other half in an affordable oatmeal/​ivory mix that feels really good to my feet. Paul and I explored many options to keep the cost down, and I am very happy with the work.

We just installed new carpet in our bedroom. Doug Rose was extremely helpful. He was friendly, knowledgeable and able to measure around our schedule. I recommend you ask for Doug if you’re in the market for new flooring.

My husband and I were considering new carpet for our bedrooms, so I contacted one of the big box stores to inquire about pet stainmaster carpet. The person who I spoke with made me feel like I was intruding on his time, which completely turned me off. I stopped by Conklin Brothers in San Mateo and was greeted by Doug Rose, who asked if he could be of assistance. The showroom is massive and contains all types of flooring. Doug showed me not only pet stainmaster carpet but an alternate brand with quality just as good but at a lower cost. I would not have gotten this suggestion at the big box store. Doug was friendly, honest, knowledgeable and extremely helpful. He let us take multiple samples of carpet home to choose the perfect one, and he gave us cost saving options of not carpeting the closets and of moving furniture ourselves. It was nice to have those options. We love our new carpet and are grateful for the great suggestions (including padding) that Doug provided us. I would highly recommend Conklin Brothers to my friends and family without hesitation.

I started working with Paul Henthorn at Conklin Brothers 6 years ago to choose carpet for my master bedroom, adjoining office area, and stairs — basically the entire second floor of my condo. Paul came to my home, took measurements, created a drawing of the space, and ordered a few samples for me. At the time I was thinking of carpeting the portion of my master bath that on one side is a double vanity and the other side a long closet and dressing area. Paul warned me against doing this and with good reason! He convinced me and so I decided to put the carpeting project on hold until I completely redid the master bath including adding a tile floor. This took me 5 years because I also remodeled my guest bathroom in the interim. When I was finally ready to go back to Conklin for the carpet selection this year, Paul was not only still there, but remembered me and still had the drawings and measurements of my home from 6 years back! Who does that? Only Paul Henthorn, that’s who! I was interested in the same carpet but the company had come out with about 23 colors/​hues to choose from. I think Paul ordered 12 different samples for me over 3 or 4 meetings because I just could not choose. He even brought with him a designer to help me pick the color hues and remeasured the space. I finally chose the color/​hue and ordered the carpet this summer. Paul ensured the installers knew about a few areas that needed to be addressed like ramping to the height of the tile, pattern matching to the landing on my stairs, and so on. The installers were also terrific and did a great job. I could not be happier with the service I received and the price was competitive for the area and the choices I made. Please choose Conklin Brothers in San Mateo for your flooring needs as you will not be sorry. I am recommending them to all my neighbors in my condo complex.

We had a hardwood floor in mind for our home that was not available in the showroom (is that possible!?). Mike went above and beyond to find the product that we wanted and to get it installed in our home with a real artist/​installer. We are so happy with the outcome. Conklin Bros. (Mike) did a fantastic job.5 star

I’ve never bought carpet before and had to do it fast. I walked in without any notice and luckily they had their interior designer in that afternoon. She was wonderful walking me through the options and within 20 minutes we had our samples. If this wasn’t enough, they both came to my home in Half Moon Bay. This took TWO trips because of an accident on Hwy 92. They went above and beyond the call of duty. My daughters now have two beautiful rooms with gorgeous hardy carpet perfect for them. There was even a follow up call to make sure everything worked out. I’m in Sales myself and appreciate being a client so well looked after. Paul H will be the first person I call when I have other flooring needs.

We replaced our old, old kitchen flooring with Mannington vinyl flooring. Our salesman, Michael was knowledgeable and extremely helpful. Good service, timely installation and great follow through. The installer did a thorough job. Thank you.

Holy crap… easiest process ever. We needed new carpet in a bad way. Guests coming in 2 weeks, came to our house with samples, Paul got it done perfectly in time for our guests arriving. Only took 2 hrs for our living room. Great stuff. Very professional and courteous. Thanks Paul! Booya!

I wandered into Conklin Bros in San Mateo last summer in need of a vinyl floor for a rental unit I own in San Mateo. I had the good fortune of meeting Paul H and as a result have now used them twice. Each time everyone involved exceeded my expectations and delivered a high quality product. I requested that the installer from last summer, Rafael, to once again be the man for the job. He takes extraordinary care and creates a seamless floor that not only looks good but will last for years. Paul has the experience required and the personality to ensure that his customer leaves not only happy but completely satisfied with every aspect of the project. Thank you so much; that day last summer was well worth my time!

We had a very good experience working with Rae on new flooring. We went to the store to replace some vinyl flooring. Ray showed us linoleum but also showed us a
newer product that was better for our needs, called Alterna, which looks like tile,
but is easier to install. He had experience with the product, and came to our home and
gave us an estimate .We checked the cost with another flooring dealer. It was comparable, but Rae said Conklin uses their own installer, and Conklin seemed to have
better reviews. The installation for about 200 square ft. took a day, and included
moving and placing back a washer and dryer, and removing a toilet and replacing it
with a new toilet – these were well done. We were very pleased with the quality of the work, and the way the floor looked. We would recommend them, and Rae for his follow
up.

Conklin Bros did an amazing job on our floors this summer. The only reason I didn’t give 5 stars is because of the salesman we dealt with. While Scott was helpful, we had an appointment to meet him at the store once final measurements were done to discuss & review the estimate. He was not prepared and did not have the estimate completed for our appointment — we had to wait 1.5 hrs for him to finally get it done.
We had our entire house redone — new carpeting, flooring, tile & baseboards. Marbin (not Marvin) and his colleague worked so incredibly hard on the install for 3 full days. Unbelievable what new flooring can do to a home — we love it! We have a friend who is opening a new restaurant & referred her to Conklin Bros for her tile. Like us, she too was impressed with the selection & became a first time customer. We’ll continue to refer friends & family to Conklin Bros!

I am usually not a long winded Unilocaler, but I have to give praise where credit is due. I read the reviews and called, that’s when Paul came out to my house and measured for new carpet. He gave us several options and multiple samples. I picked out carpet and a date 2 weeks away, and everything was set. The installers showed up on time with the correct carpet, and I left without a hitch. They called me two hours earlier than I expected them to be finished and they said the job was done. Please know that they offer furniture moving services at a discount rate, which is the main reason why I decided to install carpet now. It is very difficult to move all of your furniture and belongings out of your property and have carpet installed and move everything back in the same day or two. Conklin brothers are fast competitive and efficient in their craft. I will highly recommend them to anyone who asks.

My boss, his wife and I spent a lot of our time in the last few months choosing new carpet for our new office space and trying to get quotes from different local carpet companies. When we finally received a written quote from Conklin Bros for the carpet we wanted plus installation (and all of us suffering from some gray hairs and increased need for wine in the evenings), we stayed in touch with Paul over the course of the last few weeks until we were ready to pull the trigger and move forward.
So a few weeks ago we gave the heads-​up to order the carpet. Then a couple of days later one of Paul’s coworkers comes by (I guess Paul was too embarassed to come himself) and tells us they called the carpet provider to put in the order and the price per square yard is higher than what Paul had written down on a piece of paper after he talked to the carpet firm in December (read: he didn’t do his job properly). So are we talking a couple of bucks here? No. Paul told us $ 16 – 18 per square yard previously, which is now $ 42 per square yard. So our total quote got increased from $ 26k to $ 36k. I’m still not quite sure yet if I should be laughing hysterically at this point, or pull all my hair out.
This meant it was either going with another carpet install company or going back to the drawing board to pick out cheaper carpet, in which case all our work and the independent designer we contracted and paid to pick a color scheme for the carpet that matches the brand new office wall paint and the new office furniture (that is already on order) would have basically been for nothing. They didn’t even try to rectify the situation by offering to absorb some of the additional cost, which arose due to an error on their part.
I am so glad that my boss decided to go with another carpet company in the end and still got the carpet he wanted. If you can’t do something as simple as getting a price right for a carpet quote (and you work in the carpet business), then how can a customer be sure that you will order the correct carpet, the right quantity, and the install will go smoothly?
Maybe they do well for private homes, but I would not recommend them to any other business that is in need of getting new carpet for their offices.