Best Collateral

Basically went in to this place to see if i could sell some electronics because i didn’t have use for them as a present i received. I walked in and the place is really neat and clean, but that was doesn’t get me. The Lady who first tookk my electronics had no clue what is was, when it clearly states on the box BLUETOOTH HEADSET. she then proceeded to check the price of ebay which im fine with. What bothers me is the rep WILL opened the box to inspect the items then drops it all on the floor. he then re inspects it and says «it looks like it has been used before.» which is total crap because he broke the seal of the packaging to open it. I looked online after i left the store, they are worth about $ 45 on ebay. which is fine, would have taken at least 20. But they tell me its only a Measley $ 8!!! and another $ 8 for my powerpack that was also new and unused. So in Total only $ 16 for electronics that are worth probably $ 170 (would have taken half of that amount. maybe). But cleary the people working there are have no idea what they are selling, either that they have a realy (and excuse my french) Shitty way of explaining things. What a complete waste of my time and gas to drive down there. Which had me really confused because whoever i talked to on the phone when i called a few days ago was completely helpful and knowledgable about the products i was bringing in. I wanted to work with that person, but i guess not.

I really love their service ! They are the best pawn shop and the staff their are really good (Cody, and Marikita are my favorite) I always go their to either buy (I like their products) or sell. This place is the best and I highly recommend this place 100%.

Hubby and I visit this place when we’re in this neck of the woods, near the Fish Market off the Norfolk exit near 92. He usually peruses the tools and finds something interesting that happens to be on sale. I look at the guitars, but that’s it.
The first time we came here, I was pleasantly surprised that this was a pawn shop. It was far nicer than the pawn shops that I visited in the past. Decades ago, I would go with friends to pawn shops, that they used as their local bank branch. Usually, the visit involved an urgent need to hock their movie collections and anything else they had for their so-​called personal necessity of purchasing recreational pharmaceutical products at that moment. Sad. Different time, different place, and different people. I don’t associate with that crowd these days, thank you.
Fast forward to Memorial Day 2013-​May 26^th. It’s our 5^th visit to Best Collateral in the last 12 months. Hubby never leaves this place without buying some wonderful tool, like a Paslode nail gun, or an edger, and getting a great price for that goodie. I come for the ride. I look at the trinkets, but never to buy.
The guitars are not the high end models. An Applause/​lower end Ovation electric acoustic or a Fender Starcaster come to mind as representative of the merchandise. This time, I saw something cool– an old Hohner (not Hofner) guitar, Revelation RTS. Scratched pickguard, body is a teal SJ Sharks blue. The guitar looked similar to a Parker Fly. (Hohner-​known for harmonicas, cheap classical guitars under 70.00). I inquired about the price, estimating at least 350.00, since it looked unique, with the better pickups than most of the guitars on the lot that day. Casey Colby, the salesperson informs me that it’s 75.00 for Memorial day. Wow. yes. She even throws in a soft case for 15.00. Sweet. I was blown away. Yes, it’s mine, now. To top that off, yes, hubby bought another tool– a Fieldpiece SC66 HVAC manual ranging clamp meter that we found out later was worth 3 times the price we paid.
Thank you, Casey, and thank you, Best Collateral! I’ll come back!

Not too excited about a pawn shop opening up a few blocks away… at least I know where to go to look for my laptop when it gets stolen.
These guys won’t be in business long. I walked in today… started to look at their cheap $ 35.00 made in China remote control helicopters that you see in flee markets for $ 19.99 when someone ordered me to remove my sunglasses. I looked at him kind of confused and he said «we don’t allow people to wear sunglasses in here».
I turned around and walked out. With clerks like that, they won’t be around long.
I can go into a bank, high end jewelery store, casino and any government building I want with sunglasses on, but apparently this place has issues with it.
Take your stuff elsewhere… these guys are idiots.

Warning!!! The store is not on 3^rd ave anymore!!! It’s on norfolk st. with free parking. Unilocal will not allow the company to remove the old address so please be aware!!! I love this place and the staff!!! You can buy anything you need here and it’s the cheapest prices ever!!! Katy is the best manager ever!!!

I came here with my friend to see if we could pawn or get some value for some jewelry we had from ex-​boyfriends (not for the Wine Walk haha). The store itself was ok but it took them a really really long time to examine our jewelry. She also said she couldn’t figure out what type of material the band from my ring was made of, so she wasn’t comfortable taking it (but I had gone to two shops before this and it was fine).
Don’t think I’ll be back… but also don’t think that I’ll ever really pawn anything either — you get jack! Haha…

I’ve been inside this store twice and both times it was for the San Mateo Wine Walk. Thank you Best Collateral for continuing to be a participant. I’m sure one of these days someone will drunkenly buy one of your 8-​track or beta max players.