Adam E Paley, MD

I really like Dr. Paley, he’s really nice and always takes the time to listen to my problems.
If only getting an appointment to see him wasn’t such a pain. I have a lot of anxiety around making phone calls, so I got set up with the online system to make appointment requests. This doesn’t actually help much, because they’ll just call you to confirm the appointment time after you make the request online, and if you miss that phone call for whatever reason, they won’t call again, they just leave a voicemail telling you to call them back. Half the time I call them (within business hours, nowhere near lunchtime), nobody picks up. I’m getting really tired of playing phone tag with this office.

I’ve tried 4 times to call and make an appointment, I even left a voicemail asking for a call back. I got nothing! The phone number seems to be legit… but maybe not.

I love how they fit me in twice quickly as a new patient my first visit and same day today for a sick visit (sinus stuff). They are super nice and really listen to your needs. I feel lucky

Always a long wait, but well worth it. Dr. Paley’s bedside manner is superb. He is patient, friendly, and very knowledgeable. The front staff (Nathan) has also always been exceptionally helpful. I wish they had a more electronic presence with records and scheduling, but besides for the waiting, it’s always a hassle-​free experience.

I cannot recommend Dr Paley enough. He cares about his patients, he’s a genuine and compassionate human being. In this age of Insurance problems, rushed appointments and Doctors who run their offices as a business, it’s so refreshing to have a Doctor who treats you how you would like to be treated by every other medical professional. He explains everything thoroughly, he takes the time to let you ask questions. I always feel like he is genuinely happy to see me. What a truly great guy!

I have been using Dr. Paley as my doctor for about two years now (I found him via Unilocal). And I am very happy with him.
He is compassionate, thoughtful, and very competent. I like the way he approaches health issues which is very important to me. I am not one of those who thinks doctors are gods – they are human and their recommendations need to be critically evaluated. Dr. Paley’s thought process and suggestions make sense to me. He is very effective at soliciting the right type of information, and uses this very well. And he is very good at explaining things, which is critical for a doctor. I feel like I am in good hands.

Dr. Paley takes time to get to know his patients. I saw him for the first time last week with a knee injury. He did an exam and as he was moving my knee it was hurting, he immediately stopped the exam and said that he didn’t want to continue so i wouldn’t be in anymore pain. He was thorough in his explanation and sent in an urgent referral to an orthopedic surgeon. He told me that if i cant get in immediately call him and he would see what he could do to speed it up. He didn’t rush me when i was asking him questions. He has an amazing bed side manner. I would highly recommend him to family and friends. The staff was also friendly and professional.

Dr. Paley is a model of a physician who takes the time and has the empathy to forge therapeutic collaboration with patients and patients’ families. He listens to concerns and does not get frustrated at those who do not jump to obey orders… as too many physicians do. He seeks out the larger picture of the human being rather than jumping to technical issues and their technical possible solutions.

Great doctor, great physician manner, unhurried — highly recommended.

this review is solely based o n the phone conversation i had with the receptionist who was VERY rude!
I called to make an appt. for my husband, I started with «we recently left Kasier and i am looking for a new Dr» her reply «we dont take Kasier»
After restating my initial comment I was put on hold to verify my insurance, i was told i need to leave a deposit over the phone and that our insurance would have to be re-​verified at the time of the visit she also added that it would probably be 2months out from the time I was calling. I told «yes sure no problem’ her reply «well Im just telling you since you only have insurance till July» All this was done in a rude tone as if I was bothering her with my requests for being a new patient. Not to mention BEta, Peka, Frita or whatever her name has has NO clue what our insurance situation is… obviously I would be calling to make an appt if we didnt have the coverage we needed to make an appt.
I hope this is NOT how this office does business their customer service was beyond HORRIBLE!!! no office should treat a new patient this way.

I like him, he was able to find serious illness in me and send me off to get the appropriate treament. Be prepared to wait around 45min before every visit though.

We’ve been seeing Dr. Paley for over 15 years, and I believe he is an excellent and compassionate doctor. He really listens to your issues and questions and takes the time to respond in detail. If he sometimes keeps people waiting, as others have said, because he’s making sure each patient gets all the attention they deserve, I can live with that, although I can’t recall ever waiting a long time. And believe me, I had doctors previously who kept you waiting over an hour every single time, and still didn’t spend any time with you.
As others have noted, he doesn’t shove prescriptions at you like many doctors, and tries to address health concerns in a preventive manner or more natural methods like diet, exercise, etc. I suppose those who are upset that he attributes the cause of their illness to stress would prefer a magic pill for their symptoms instead of addressing the root cause via stress reduction, but Dr. Paley has kept me pharmaceutical-​free and healthy the whole time, and I prefer that.
I really can’t understand the negative reviews here, because my wife and I have nothing but complete respect for Dr. Paley, and would (and have) confidently recommend him to anyone.

I am also surprised by some of these negative reviews, which make me wonder if they have issues with their other doctors as well. I’ve been a patient of Dr. Paley for well over 10 years and with the exception of him being late to my appointments, he is an excellent listener and wonderful doctor. I’m hoping that my two grown sons will soon be patients of his as well. I like that he is not prone to medicating every little issue, when I finally decided to start taking blood pressure meds it was after much thoughtful consideration and discussion. I will gladly wait for an extra 20 minutes or so for his attention. He would have received a higher rating if my appointments were on time.

Great doctor. Very kind and understanding. You can easily tell that he cares a lot about his patients.

I’ve been seeing Dr. Paley for a couple of years now. He’s without a doubt one of the best doctors I’ve seen. He is calm, patient and understanding. After suffering an injury to my knee, Dr. Paley personally called up an orthopaedic surgeon and setup an appointment for me with him. Other doctors I’d seen in the past would have simply wrote up a referral and left the rest to me. He’s just a great doc who goes the extra step for his patients.

I was born at Mills Hospital and had been a patient of Dr. Reynolds and Dr. Lindsey since the late sixties. I’ve been seeing Dr. Paley for about ten years starting when he was in Redwood City and then at the Mills Medical Arts Building (Bay Family Medical). I can usually get appointments within a week, sometimes the next day, and I’ve never waited more than 15 minutes. I’ve never felt rushed, dismissed, or incorrectly diagnosed, in fact quite the opposite. Some of these reviews are baffling to me because I’ve seen many doctors who don’t look you in the eye and can’t wait to get rid of you and Dr. Paley isn’t like that at all. From my experience, when you tell him your symptoms he will ask you several questions, examine you, and then thoroughly explain what the diagnosis is. When that’s taken care of, he will ask you if you have any other questions or concerns and he will stay with you until you tell him everything you wanted to address on that visit. He never looks at you like you’re crazy for asking about outlandish diseases or treats you like a hypochondriac. He’s never blamed stress for anything I’ve seen him about… but if he did, I’d listen because stress can cause all kinds of ailments. Other doctors I’ve been to have blamed stress for a couple things and it turned out they were right. I would recommend anyone I know to Bay Family Medical, especially Dr. Paley.

After being a patient of Dr. Paley’s for the past several years, I am done with him. Yes, he has a calm bedside manner, but that’s about it. As another reviewer wrote, he chalks everything up to stress and never goes the extra mile for you as a person. You end up spending more time in the waiting room than with him. He is rushed every time and he makes you feel dumb or as if you are wasting his time for asking questions.
The last straw was when he recently referred me to a specialist for an on-​going skin problem that he felt he was unable to treat. Well, due to insurance issues (HMO at the time), the referral was denied. I found out that when they contacted Dr. Paley about the referral, he sent them a letter stating that he could treat me for the condition! When I called the doctor’s office to see what was going on, they said it would be best if I just come back in to see Dr. Paley! I was really upset and asked the nurse, what is Dr. Paley going to do during another visit that he didn’t do initially? Why should I waste more money (co-​pay) and time to see him again when he should have done his job the first time I saw him for the problem! UGH. Very frustrating experience. And of course he would never take the time to call a patient himself to discuss the issue. I will not be going back to him (and neither will my husband who has had similar experiences with Dr. Paley).

I recently started going to Dr Paley and I really enjoy having him as a doctor. He seems very in-​tune with a patient, he tries to connect with me and gives me an advice on any random question I ask.

I have been with the Bay Family medical group since Dr. Reynolds was around — hell, he delivered both my sister, myself AND my mother! As I grew older I stuck with them, and saw Dr. Paley because I knew them and felt comfortable. That is until about two years ago. From out of nowhere my visits seem rushed, I felt that I was ignored and my symptoms disregarded often as «stress», my struggle with extreme IBS for 7 years now, was blatantly ignored by Dr. Paley who had me taking up to 60 grams of fiber a day (after 5 «come back in a few weeks» visits). When I finally insisted upon seeing a GI specialist, I was informed that it was ridiculous the regimen Dr. Paley had me on, and that my past PCP doctor «had no idea what he was doing».
Beyond all that, I still went back, for other random heath issues. I made an appointment to discuss to concerns I was having. After doctor Paley making me wait in the room 30 minutes, he finally showed up, rushed and it was completely apparent he was behind and/​or overbooked. (It is a constant problem with Dr’s these days, I know.) I was able to address one concern, that he shrugged off, and when I said «OK, can I ask you about the other thing?», he looked me in the eyes and said «No, I don’t have to time to answer another question for you, I spent enough time on you already!» I was completely baffled — i thought he was kidding at first but realized, as he walked out the door, that he most definitely was not. Not only was it rude, disrespectful and unprofessional, but also ridiculous. You make me pay a $ 20 co-​payment for an appointment, in which in need your advice/​guidance/​prognosis/​etc. and then you show up 30 minutes late, give me a lackluster 10 minutes of your time and toss me out?!! I transferred to Dr. Maldonado the next day — but am still searching for a good, new and professional PCP.
I am gladly taking recommendations.

I see Dr. Paley for pysicals and other things Dr. Michelle Lobitz doesn’t do. She pretty much does everything though. I finally got insurance after suffering without it for so long. I was dealing with government clinics and was soooo happy to return to Dr. Lobitz and Dr. Paley. I was in and out for my anual exam. I’d wait hours at clinics. It feels nice to be back with dr’s that care and that really make you feel good about seeing them. I would recommend their office to anyone.