UFC Gym

Just be careful. Hopefully, new management will organize this place so that when memberships are cancelled, the paperwork isn’t set aside and not entered in the system. Nor is it accounted for, somehow it’s «lost». I had to get a third party involved to put the pressure on to get it done.
Trainers were great and helpful, not fair that the employees have to deal with managements issues. Gives the whole gym a bad reputation.
If you join and have to cancel, just put a stop payment on your credit card and get all the proof you can. I would have loved to give it more stars because the classes were good, but it was too frustrating to deal with being continuously charged.

I used to love coming here, and enjoyed taking the classes. Not sure what happened, but the gym ended up being horrible. When you cancel your membership, make sure to get it in writing. Otherwise they’ll try and squeeze out the monthly payments even though you’ve cancelled it. Also, whoever they hired after Nick, is an asshole. Don’t go here.

I gave this place one start cause I can’t give them 0. My husband bought gloves here in August of 2015(yes, 7 months ago) we returned them and they said the money would show on our bank account within 24 hours. They never refunded the money, we live in Oceanside and I went to the gym here, I explained the guy there what I needed and he made me wait 30mins while he finished a «class» only to tell me he couldn’t help me and that I had to go to San Marcos (even though I had explained why I was there) We went back to San Marcos and they said they thought we had a membership and they assured money had gone back to that account, right… Long story short, husband and I got tired of driving back and forth since everyone there is so incompetent. Guess they needed $ 90 more than we do.

F rating with BBB. Don’t come here! I have made several attempts in good faith to reach the manager On my second visit I physically came in left a message with staff. I had already cancelled and I was charged again on ¹¹⁄₂₇ and ¹¹⁄₂₈ for $ 109 and $ 99. It is unacceptable for a business to disregard cancellation paperwork and continue charging your credit card ! I only signed up for initial $ 99 trial.

The problem is not the gym itself. The real issue is that the horrible service. It is a real nightmare trying to canceled the membership they will make you pay for an extra mouth. And be careful when you read the contract because you will have to pay be a member of the gym for a whole year. So, good luck canceling the membership they will try their hardest to convince to stay.

be careful when you sign up because this place is not professional and the manager is never available when you have any question or problem. they will keep charging even if you cancelled. i cancelled 2 months ago but they kept charging me. when you sign cancellation with them make sure you ask for a copy because they will lye about receiving the papers. the manager is unprofessional and don’t know how to talk to people and make sure they are taking care about.

great coaches, family friendly

The locations and trainers are ok, not the best classes I’ve ever been to. This is only made worse by the fact that I have attempted to cancel my account twice with paperwork and they continue to charge me. At this point it seems my only option is changing my banking information. Don’t join this gym unless you never plan on cancelling or enjoy paying for something you don’t enjoy going to!

I had an ok experience here and did a buy one month get one free contract. The Trainers were good, except for one at the Oceanside location who just decided not to show up for a class one morning.
HOWEVER I cancelled my membership on June 14, and went into the location and filled out paperwork like requested.
…Apparently after you cancel your membership they think it’s ok to continue charging you. I let it slide in July as just a mistake, went in, as well as called and talked to the manager David to remedy this problem. I have a voicemail from David stating my account was fully canceled, and I would not be charged for August… Yet it’s August and I was charged again. Tried to get ahold of David yesterday, called three times and was told he was out returning a car rental and would be back soon every time. The final time, at 6 pm (he was supposed to be at the gym at 12:30) I left a message with someone who said he would tell David as soon as he got in and have him call me. No word yet, and it’s noon the next day.
Don’t sign any paperwork to join this gym unless you enjoy harassing people, or paying $ 90 a month just for the fun of it.

I have enjoyed working out here for years doing different workouts that apply strength and cardio. UFC Gym helps me stay in excellent shape and stay this way all year long! I really love the comfortable atmosphere and options that this gym provides.

Great gym! Really nice coaches and members. Conveniently located with a variety of classes to choose from.

To be fair it’s not the people running the place that gets me down. It’s their billing company. I fell behind on payments for three months, I was out of town, and my debit card was replaced so my billing info was out of date. I was told by Chris, the manager that I could pay back the missed months in chunks over the next few months.
But no, when the next billing cycle hit, they charged my bank account over $ 400. Chris said that it was the billing company, and there was nothing he could do. There are other bills that our family needs to pay, and $ 400 went right out the window.
In January, I went in cancel my membership because the injury I sustained in the Army was aggravated by a slip and fall. I’m having knee surgery, and I don’t know when I would be able to come back. They just charged me again. $ 100 gone for a service that I will never use AFTER I cancelled. The reason? They won’t cancel my contract without a doctors note. My doctor at the VA won’t be back for another week. And they won’t refund the money they charged me.
Yes Amidst the drama of trying to figure out if I’m going to be able walk normally again, due to an injury I received in the service, I forgot a doctor’s note for UFC Gym.
Stay away from here. If you want to learn MMA there are plenty of honest, non-​franchised martial arts schools. This place does have good quality work outs, but their business practices are heartless and shady. Any way you slice it, charging people for services they are unable to use is unethical.

I have been going to the UFC gym for 3 months now and LOVE it! Every instructor is talented and will kick your butt. I have lost 16 pounds and feel great!
If you want to get in shape and challenge yourself, I would highly recommend for you to try any of the classes.
TRAIN DIFFERNT…

Their instructors are truly talented and wonderful at what they do. It was definitely a much more one on one training experience compared to many other gyms you will find out there. Going to this gym has without a doubt made me stronger and feel more confident in myself, I would totally recommend doing kickboxing, boxing, or a similar activity, such as cross fit.
One major downfall that I will also remember: No matter how wonderful the instructors are, just like many other businesses or corporations, their management is corrupt and will try to sneak in extra charges while your head is turned. My mistake was not being as attentive to those minor details as I should have.
You can Not call or fax any cancellation letters to them, they will not accept it and will not tell you otherwise. You must show up in person if you want to cancel it, and even when you do this, make sure they abide to those changes!
Besides that, it was a great experience, but be really careful with cancellations and signing up. Just like any corporation out there, they will be sneaky about charges.

I’m totally in love with this gym! Working out here is so much fun. The coaches I’ve interacted with are great. Shout out to Alan, Bijan, Ricky, and Rolly. Woot woot! Their GM Chris is very efficient, professional, and will take care of any requests that you may have regarding your needs in the gym or any account issues without any questions asked. Also, as a member, you get discounts at Hooters! :)

I have been a member of UFC San Marcos for several years… They are a great gym with an awesome atmosphere… You feel that everyone is so close to you and you feel them like family. The gym has awesome trainers that care about you and push you to the maximum… It’s managed very well with good equipment and good classes… They care about their members needs., glad to be part of a great gym.,

To sum it up, it’s a great gym! Not only do they have different classes (boxing, kickboxing, DUT, kids classes) throughout the day, but they also have a weights/​machine section if you choose to work out on your own!
They provide great foam rollers for complimentary use, and one of the trainers is always around to help with wraps or answer any questions.
The biggest difference about this gym is that all the trainers know the members by name. Instead of feeling like you are just another paying member at a huge corporate gym, I look forward to getting a great work out with people who are extremely competent, and a whole lot of fun!

I have been training here for the past 2 years. absolutely love this place! Such great trainers and staff!

I have been training here for 2 months and have lost 6% body fat. They have awesome trainers. Its a great workout! I recommend it to anyone
TRAIN DIFFERENT!!!