Star AutoHaus

I just moved to San Marcos and I needed to find a new garage to take my BMW to for routine maintenance. I was so pleased to find the Star Autohaus. Jerry is very honest and has years or experience. Steve and Robert are equally honest and experienced. Work is performed quickly and for a reasonable price. Don’t go to the dealer-​go to Star Autohaus for your German car maintenance,

I have 3 Mercedes and I bring them all to Jerry, Steve, and Robert. When just in the area or on my way to work I can pop in and say hello, turn away for a moment, and one of them is checking/​adding fluid if necessary, replacing a bulb, or just giving it a once over.
No Charge. They really love these things.
Mind you, I have and do spend money there as do other friends. But in my experience having bought Mercedes new from the dealer and paying for their service, I can tell you this, his work is of at least the same, and more often, higher quality. I just sense he really knows where to look. I can try to mimic a sound or symptom my wife imitated to me over cell phone, by cellphone, and he will say bring it by, its a crankshaft position sensor. LOL. I show up the next day, he hooks up to his software, take a guess… crankshaft position sensor and he already has ordered one in.
His pricing is way better and more importantly PROPER DIAGNOSTICS can save you a ton of money. I know sometimes the dealer just threw a blanket over everything it could be and handed me a bill for thousands, really. It is important to me that my cars are in top condition mechanically and cosmetically. It would be a waste to own them if it wasn’t. That being said, I wouldn’t go anywhere else and I LIVE 70 miles away! I have had my S class put on a flatbed and taken down and still came out way better off than I would have at the dealer or locally.
If you love your cars and enjoy driving the hell out of them like they were engineered to do, give your hard earned money to Jerry because Jerry is the guy that will keep them that way.

Jerry is the Best! Any German automobile. I have an Audi, and they are keeping her going. And at a reasonable price. Reliable and Honest!

Just went back for my second visit to Star AutoHaus. I had some shaking when applying brakes on my S class, especially on hills. Jerry tried lowest cost solution first, realignment. It was indeed out, and we think I have a problem with one of my tires/​pulling, which is a separate issue I’ll take up with Discount Tire. So with the alignment crossed off the list and improved, we ended up putting new Zimmerman rotors on. Vibration is gone so far. And it is nice to see a company that keeps its word, even with very picky customers like me obsessed with quality (sorry if I drive mechanics crazy…). I tend to be very detail oriented (photographic memory basically…) and so far this company listens and responds well; just make sure to communicate exactly what you are experiencing with your car and they’ll get it done no matter what it takes. I highly recommend them. They also gave me a discount, since I had several things done, including a suspension fix.

Star Autohaus saved me hundreds, yes hundreds on repairs versus the Dealership and one other German repair shop.
My car was towed to the dealer where I was given an astronomical bid for the repairs that were needed, I then had my car towed to a German specialty car repair shop near them, I showed them the dealers quote, which in turn gave me another high bid, they quoted $ 87.55 less than the dealer.
I got on Unilocal and found Star Autohaus, I figured I might as well get 3 bids and explore my options, I was greeted by Steve who introduced me to Jerry the Owner, I explained my situation and showed them the written bids from the dealer and the other repair shop, they said that they will look at them but will do their own assessment.
Jerry called me the next day and explained everything they had found which was less repairs needed than the dealer and the other repair shop quoted, I was happily amazed at his straight forward honesty and his quote being $ 497.87 cheaper than the other two places, they repaired my car in less time than the other two places had quoted and beat both prices.
I have since referred three friends to them and they are extremely happy with everything they do.
THANK YOU Star Autohaus you have a customer for life.

I have utilized Star AutoHaus’ services for nearly five years. Initially I brought my ’05 CL55 AMG in for routine maintenance but over last year it required more assistance. Jerry has unique expertise and training that make me feel comfortable the job will always be done properly. Additionally, his right hand mechanic Steve is very knowledgeable and professional.
Recently I added a ’12 CL63 AMG to my automotive collection and Star AutoHaus has earned its business too!

I really like Jerry, his a very honest and meister technician in any German cars. He really takes his time to find the car needs and fixes them right he worked on my BMW several times before and helped me with my other vehicles as well. Thank you again and thank you your wife Heike as well very sweet lady

I take all my family’s German cars here!!! Great staff. They’re honest and they care !!

Funny thing — the owner’s wife (and office manager) left me a v mail a few months ago apparently after reading my original review. She basically said «what’s the problem, we (their insurance) fixed the damage to your car» (it was not a friendly tone, btw…). They just don’t get it.

I LOVE taking my car to Jerry and his mechanics at Star Autohaus! They are professional and he takes the time to go though the car and lets me know what will need to be done in the next couple of months to make sure I can budget accordingly. He really knows his cars and will not price gouge you like the Mercedes dealers do. Don’t believe me? Next time you get a quote at the dealer, call Jerry and have him quote you for the exact same thing, it will be half or less, and he will never go one penny over the quote. I take my Mercedes to him, my parents take both of theirs to him, and I have 3 friends who go to him as well, and I have never heard anything but positive, glowing comments. Friendly, informative service and a car wash too!

I had my brakes in my Audi A4 warning light come on while I was sitting in terrible traffic in L.A. Stop and go traffic is terrible on my already non-​existent brakes.
I called Star Autohaus the next morning and received a call back within an hour and the owner, Jerry, said even though he is completely booked he was going to go ahead and try and squeeze me in.
I drove down there and was greeted by one of his mechanics (Mike?) who I had never met knew me by name because Jerry told him to be on the lookout for me.
I received first class treatment and was taken very good care of for just a guy off the street and a first time customer. They explained everything to me showed me the parts they would be replacing gave me a fair price and had me in and out of there in no time at all.
I was so highly impressed, while they were working on my car I got sometime to visit with Jerry and his wife and the staff and had some great conversations. I have never had such an enjoyable experience with a mechanic in my life! I felt as if I was family.
It was during this time that I learned about Jerry’s impressive resume and credentials/​qualifications and after experiencing their service I will go to Star Autohaus for my Audi repairs in San Diego as long as I live in San Diego county.
Jerry is now my mechanic and it feels good to know that I have someone I can trust in my corner since my car no longer under dealership warranty/​protection.

Stopped by with my late model Audi… empty shop. Spoke to the owner, «oh, I’ll have to call my Audi guy and get back to you.» After writing my name and number down for him — I never got a call back. Went elsewhere.

Jerry is absolutely a Meister mechanic. He earned a certificate in Germany, from MBZ and is an expert with all things German.
Moreover, he is a great guy. Not only did he fix a rear window on my 740 iL, he undercharged my by nearly $ 100.
I recommend Star AutoHaus without reservation. His word is gold.