PostalAnnex+

I have been coming to this Postal Annex on Woodland and Mission for over 10 years and I have always been impressed with the service. Dan and Laura Gassaway are always friendly and helpful. And after visiting them yesterday, I had to write this review to let everyone know that it is always a pleasure doing business with these owners. This is a great neighborhood business. Thank you Dan and Laura!

Dan and Laura are wonderful people, Laura is the nicest lady I’ve meet. She watched my wife and I date, get married and have a child. She has always been so welcoming when we go into her store. Thank you guys for being such wonderful people

This is our go to place for all shipments! They have safely wrapped fragile and very heavy items. They always get out packages correct, and save our address in the computer for faster service.

I had come here many times in the past month to notarize various documents for a new job. Upon pledging my continued support of this location as I stood in line for 15 minutes to notarize my driver’s license and social security card, I was turned away and told to go to the issuing agencies to have this done. I called my employer and I was directed to the nearest UPS with a notary and they took care of it for me in a flash. UPS not only notarized these documents for me, but they are cheaper too.

We have had our mail delivered here since sometime in the 1990’s when USPS recovered mail that was stolen from our street-​side mailbox. Our mail is always in the box on time.
They always find time to give us our packages regardless of how busy they are and occasionally will help us get one to the car. They will even call us if they know that we are expecting an important package that is time-​sensitive.
The store is always neat and clean.
It’s time to renew my passport and I wouldn’t think of going anywhere else to get a new picture.

I came here to send a gift for a little boy who had just lost his mother. Dan was the man behind the counter — very helpful. I told him what had happened to the little boy. After I was ready to pay for the box and shipping, he told me to not worry about paying– that they took care of it! He said he would say prayers for the little one. I thanked him and it brought me to tears. What a wonderful man! God bless him and his business. I will only come here from now on!

I bring my grandparents to this location for all of our notaries and shipping needs. The owners are such kind and patient people. They are always so helpful and have even given us advice on how to cut down on our shipping costs. I am happy to spend at this local small business because their customer service is superior to the post office and other stores like this. I will gladly return and I highly recommend this store!!!

Great service & having procrastinated for months to renew my passport it is now in the mail. Thank You Dan.

i went here for a notary and it literally took me 4 mins and i was waiting for half the time it was the quickest service around way faster than the other guys

Been doing business here since the mid to late 90s. Laura and Dan are fantastic and will absolutely go the extra mile to help you with anything that you need. I’m extremely grateful for all of their assistance. They have definitely made my life easier and are reliable and efficient.

Great customer service and extremely kind owner. Walked in to send a fax and was a little nervous. Guy was busy and I was walking out the door when he came up and asked how he can help. He was super nice and friendly. My fax was done quickly. I probably will come here anytime I need a fax again. Thank You!

I came here to ship a bunch of boxes of Christmas gifts back east. The gentleman behind the counter (I’m guessing the owner) was extremely helpful, professional and patient. He helped tape my boxes up, even putting in a piece of cardboard on top before closing it to protect the contents inside for when it would be cut open.
There was one person before me, as he had gotten to me a couple other with some small items came in and, respectfully, he helped them first all it took was about a minute. As I was being helped with several boxes going to several different places others started to come in, he greeted each and every person as they entered and let them know there were 1,2 or 3 people ahead of them and that he would be with them as quickly as possible.
As he was finishing up with me without skipping a beat he made a quick call to a store associate for some assistance. He let me know every detail about my receipt and when each package would arrive.
This is what great customer service looks like!
Thanks again.

I came here to take a passport photo since I need to renew my passport. Dan, in the matter of 10 minutes, took my photo, stapled my photo to my application, applied the postage with tracking to the envelope, and sealed it. He made renewing my passport easy. Thanks Dan!

Great customer service and very helpful. Needed something quick and Dan was the man. Great rates and customer service. Highly recommend!

Great friendly service. Always available and open. I don’t go to the post office anymore, as Postal Annex is the best!