Paolo’s Auto Service

Had a very good experience at this site. Someone had recommended the service to me a while back. I thought I would check them out. Paolo gave me a quote for brake’s over the phone lower than I expected. However, he also recommended I come by to make sure that I actually needed them. He actually drove my car with me in it and determined I was not needing brakes just yet. I mentioned my oil light is coming on and with no hesitation he checked it and topped it off.
Definitely coming back when brakes are needed.

Can’t say enough good things about that place! I went for an alignment and he showed me the process on his amazing machine! Love Palo’s honestly and his employe Mike knows his stuff. Totally recommend the place

I’ve been having my cars serviced at Paolo’s Auto Service for the past 5 years. After getting a bad service job from a local Encinitas shop, I was referred to Paolo. He is the most credible auto mechanic I have ever met and used. He always makes time to give you all the details of what needs to be or what «doesn’t» need to be done. He is honest, he cares for his customers and he is very knowledgeable about all types of cars and situations that arise. Both Paolo and Mike (his colleague) are friendly and always willing to help. I have referred many of my real estate clients to him and always get rave reviews back. I will not go anywhere else — and neither should you! First class work from a first class shop!

Paolo is honest, fair and extremely knowledgeable. He stands behind his work and will always find the time to answer any of your questions. Top notch work.

Paolo fixed a brake light switch that would’ve been very dangerous going to work the next day. My car is over 10 years old so the part wasn’t available from the factory so he MacGyver’d it. Or has he says Italian engineering :) this was a late call in the afternoon and he pulled it off so that I could go work the next day! thanks Paulo awesome job!!!

Best experience I have had with servicing my car. Paolo himself educated me on my options, and his staff treated me like a VIP. Very reputable business and I trust them with everything they tell me. I will only come here from now on, and for my family’s vehicles as well.

I sell my Mercedes Benz E350 coupe 2014 to Paolo’s Auto Service. I got the best price. Paolo has a very good knowledge about most of luxury cars. He is an honest business man who you can trust. He is an intelligent man who is kind and down to earth. Julie is a sweetheart and she is very good, fast with all paperwork process. I will use Paolo’s Auto Service again in the future. I am very happy to do business with Paolo’s Auto Service

Paolo’s Auto Service is also one of the few dealers in SOCAL for the PrestigiousSociety Navigation override module. This allows certain NAV unit functions while the car is in motion. Paolo ordered the unit, had it shipped overnight and then had it installed in under 45 minutes. That, after removing half the dashboard in my new PriusV 5! These guys really know what they are doing! From the looks the shop and reviews here, I don’t know how anyone can come away less than 100% satisfied with the services. Keep up the great work Paolo!
I’ll be back!

Absolutely best mechanic in town! Owner Paolo goes above and beyond to take care of your vehicle. I suggest making him your number 1 doctor for your baby! Hard to find honest mechanics especially as a girl knowing zero about cars. Thanks Paolo!

50 years of driving and having cars repaired. I finally meet an honest mechanic. The original factory plastic part failed 4 times under warranty. Paolo crafted an aluminum part instead, it has not failed and the vehicle now has twice as much mileage on the new part as it had on the original.
Paolo is the best.

Had issues with my car which rendered it in ‘limp home’ mode. Looked up a mechanic and found Paolo’s literally a mile down the street. Instead of having to get a tow truck he offered to come out to the car itself and see what the problem was. After I got it to the shop he quickly figured out the issue and told me he would have the car ready in a couple hours in time for me not to miss work! I am a car enthusiast and most mechanics will assume, because I am a woman, I don’t know very much. He definitely did not treat me like that at all.
Great guy and amazing customer service. Can’t beat the great quality work and the good prices either.
Definitely coming back here for anything I need in the future. Very happy with finally finding a respectable shop with good prices. Needless to say I was impressed on multiple levels. 5 stars. Thanks Paolo!

Always a great job! Not only is the customer service excellent but the work they do is superb!

Paolo is the best! Best service & pricing. Very knowledgeable.

My son’s truck had problems running once the engine got over about 2,000 RPM’s. We had another shop check it out and they thought it may be an exhaust problem but quoted high rates and couldn’t guarantee the problem would be fixed. We went to see Paulo and he was able to verify exactly what the issue was with the catalytic converter. He spent time finding the right parts which were difficult to locate, had them ordered and fixed the truck the day after the parts arrived. Best of all, his labor rates were reasonable and the truck runs better than it has since we bought it, all for much less than the other mechanic quoted!
Paulo will be our go-​to guy for any car or truck problem from now on. He knows cars and trucks, does service that any dealer does and gives you the straight answers most mechanics won’t. I’ve searched for someone I can trust in auto service since living in San Diego and I’m so glad I finally found this place.
Thanks so much Paulo!

Paolo is the best! I’ve been taking my truck here for years and I’ve been happy every time! I trust them and what they say and they stand behind their work. There really is no place else to go for auto service. I’ve recommended then to all my friends and will continue to do so. Thanks Paolo!

These guys know cars, and they have the best equipment to trouble shoot your car. Their wheel alignments are done accurately with state of the art equipment. Great work, at a fair price, but not super low prices — you get what you pay for, but you save money because they diagnose the problem correctly the first time. This is one of the few places that you can take your car and be confident that they know what they are doing.

Paolo’s auto service is the best, i mean what more can you ask for then to have a stud ferrari mechanic trained from ferrari working on your car. They really know their stuff and i know when i bring my truck in i am getting the best materials and workmanship possible because he won’t allow me to put junk materials on. Thanks Paolo for looking out!

Had a 03 celica that i took to these guys a while back that the transmission blew on me with fairly low miles. Had one put in and they charged me over 3k. The NEW one would not go into 4^th gear without slamming into gear which tells me they did not even get onto the freeway to TEST it. Paolo made me pay again for new seals and fluids. They used automatic fluids on a stick shift. Not a technical shop at all, because if they were they could have rebuilt it right there in the SHOP. Instead call out for the whole transmission again. Lets just say that because they are not using new parts except for the NEW OE clutch i had put in. I have recently replaced the transmission again because of the one with GOD only knows how many miles were on it. Not to mention paolo is very arrogant individual. Will never use this shop again. No place for customers to sit if you must wait.

I’ve been going to Paolo’s for over 10 years and can only echo the praises of the other reviews. North County GMC told me I needed a new front hub assembly for my wife’s Denali for $ 700. Took it Paolo for a 2^nd opinion and turns out it was total lie. Absolutely nothing wrong with the hubs. If you’re tired of being scammed by the dealerships go see Paolo. He’s the car doctor for all of our vehicles and will be for many years to come.
Paolo also does engine performance modifications. The guy does everything really well!

Finally a REAL mechanic who does the job right, and can save you money. We were quote $ 780 at the dealership for my car, he did it for $ 450. My wife was quoted $ 1400 for her Ford, he found they were way off base as to the nature of the problem ~ the repair? $ 78!!! I’ve since sent my brother and his wife, and numerous neighbors to Paolo’s and they have all returned thanking me for recommending him. In this world you always need a good plumber, good electrician and a good car mechanic. Paolo’s is the B-​E-​S-​T!