Jiffy Lube

I would give no stars to this piece of shit service. Yeah they were fast, cool, but we would rather wait all day then to spend over $ 150 for an oil change. Y’all seriously need to get real. Never going back and will tell as many people as I can NOT TO GO TO JIFFY LUBE EVER

Went to get the oil changed. They made it a point to tell me all the «extra» they did. Like filling the windshield washer fluid, ironic since a week later my wash fluid is empty. Hmmmm. Makes you wonder what else they lie about.

A really good location. The wait time was a bit long but they seem knowledgable about what they are doing & no pressure to have extra «stuff» done. The staff were super friendly & apologetic about how long it took. Will return again if I need an oil change while visiting SMTX.

From the young man Dylan who greeted me and answered all my questions politely and respectfully, all the way to the nice lady Elizabeth that told me everything about my car and everything that needed to be done to keep it in tip top shape, then to end the wonderful visit, Blake cashed me out and explained my «oil change schedule» and was very respectful, defiantly recommend this jiffylube to all my friends and family.

Not only was I in just after 5pm and out before 6 on a weekday; I got no pressure to add anything, they tried to fix my hood latch, and some poor soul kindly vacuumed all the cat food from the bottom of my junk car while leaving all the spare change. I owe these people a round of cupcakes, I think.

I used to love them for their 29.99 signature oil change but that’s gone. Still needed to get my oil changed and they have been good in the past so I decided to stop in. Should’ve known when I pulled up and no one looked over the age of 24 that i should’ve done a U. I was greeted with a «there’s a 45 minute wait» almost as if to get me to go away. Luckily I was being picked up so it wasn’t a issue. I tell the girl that my car i think was low in anti freeze and she said if it’s a little low that they can top it off no problem but if it’s really low they may charge which I told her that’s no problem. I come back to pick up my car and the guy hands me the receipt and I ask what they found out about the antifreeze. He is clueless. However he does automatically state «I’ll look at it and if they didn’t fill it I’ll do it for free» which while that was nice it almost told me that he was pretty sure it’s normal for people to drop the ball on things like this… We go to my car and YEP the anti freeze reservoir is empty … So he asks me to pull up and fills it up but doesn’t even bother filling up the actual spot where the antifreeze goes in the engine!!! I don’t even trust that they changed my oil! Never going back there again!

I have always taken my car to Jiffy Lube and my family has been loyal customers for at least 20+ years. But unfortunately we won’t be returning. I went in for a regular oil change, everything seemed fine until I drove away. My car smelled like they had spilt oil which I didn’t think of too much but then my car wouldn’t speed up past 35mph so I made a U and went back, when they opened up my hood my car was on fire!!! The damage of that fire was cause by some wires. Jiffy Lube says they aren’t responsible since the oil change wasn’t near that fire so they aren’t paying for the damages, which by the way is $ 1,300!

Very friendly service! Reasonable price for oil change and tire rotation and didn’t try to sell me anything I didn’t need — which, as a woman, I really appreciate!

I’m writing this review because sometimes I feel people are quick to report the bad and not the good. The service here has always been great and friendly every single time I’ve been here. They staff has always been very kind and quick. I’d recommend this place to anyone servicing their vehicle.

Horrible service! Very unreliable. I came in wanting an oil change and they got my information, told me I could leave and they would let me know when I needed to come back and pick it up. An hour goes by which I figured was a little long for an oil change and they inform me that they did not work on it because something was damaged and they couldn’t open it to get the oil out. They didn’t call me and had me wait an hour when they clearly had my number and could have not waisted an hour of my time especially when everything was about to close. Luckily I went over to the «brake check» across the street and they said it was fine and changed my oil for half the price jiffy lube was going to charge me. DO NOT GO TO THIS JIFFY LUBE. Go to the «brake check» right across the street instead!

Great service — very fast for a weekend visit! The staff was polite and quick. They priced it out for me ahead of time and the work was done quickly. They even vacuumed my floor mats. A+

Hey, gotta say: I’m a girl so I know absolutely nothing about cars. Thank goodness there is such a thing as a fast, cheap place to get in and out with an oil change before I grow another gray hair. I called ahead and made sure that I could get in somewhat efficiently and drove over. I parked my car behind one of the portals, gave one of the young guys my name and walked inside to read a magazine. The gentleman that was taking care of my car came in, talked with me about what kind of oil I wanted (uh, yeah just the basic oil will do nicely, thank you), told me that my serpentine belt needed to be replaced (oh, does it?), and led me back inside. My oil change was done quite quickly, thank you very much, and hopefully it was done well. I’m guessing so, it’s pretty basic. Thanks Jiffy Lube.

Very slow service. Took over an hour and a half to get my oil changed! My car set out front for the first 45min with no one in front of me. Three car bays and they where only using one. I watched them turn away about 3 or 4 people the whole time I was here. I do not know what happened to this place it was good at one point.

I went in to jiffy lube in a HUGE hurry and in dire need of an oil change at a busy time, and they were very cordial and helpful right away! They were all very friendly, and willing to work with me immediately! I may have been screwed otherwise, as I was headed on vacation.
They fixed me up in a hurry, and even at a discount, which they didn’t have to do! I would recommend jiffy lube for an oil change to anyone! Fantastic service!

Professional, polite, and very efficient. Mario was extremely helpful when we had groupon issues. I’ll be getting my maintenance here from now on

DO NOT TRUST THEM!!! I have been using them for the last few oil changes, but never again. I was watching them and when they tried and close the hood on my new car (6 months old), they forgot to lower the rod holding the car hood open. So the employee just kept pulling harder and harder. This is a standard feature on most new cars. I quickly came out and ask the manager and was told not to worry, because the technician had bent to rod back straight enough. Also, he said the guy would get written up. I DO NOT CARE ABOUT THE GUY, I just wanted them to pay for replacing this $ 15.00 part. He said they would contact the area manager, but of course, he has never contacted me. CAUTION: if they mess up or break something on your vehicle they will fight with you and refuse to pay for or repair the damage. Quick is good, but doing a Good job is much more importation..

I was a little hesitant to take my car to jiffy lube after they sold my wife on a $ 50 oil change. They did give her the deluxe oil treatment though. We learned that you just have to tell them what service you want, and want you don’t want since they also offer you additional services. Also, being the day before Thanksgiving, I was expecting it to be crowded just like it had been the day before. I was surprised to hear that they were opening up at 630am to accommodate everyone. I went over around 7 and was greeted as soon as I pulled up. I was told it would take about 10 – 15 minutes which was about right. They courteously offered to replace the air filter for $ 15 which I courteously declined. I got the basic oil change service for $ 41.99 plus tax plus a $ 15 off coupon which brought the grand total to $ 29. They also topped off all the fluids and vacuumed the floors. The car ran very smoothly during our 600 mile drive and is still running smoothly a week later.

One Jiffy Lube is just like all the rest? Not so much on todays visit. For the record I did not have any services performed by this location. For that reason you can be critical if you must; but the reason will leave you with the understanding that in JL’s eyes all San Martians are billionaires.
I did the Ardie commute, San Marcos and back via IH-​35 to Austin with a stop in Kyle. The boy and I picked up some important legal documents from my moms office and headed south. Noticing while making the turn around at Oltorf JL that a sign said $ 25 oil changes. Thats a great price!
Did my business in Kyle and headed for that oil change. I arrive at the San Marcos Iffy Lube only to be told that their oil changes started at $ 42. The staffer was unapologetic about their price, offering me no discount when I told him about the South Austin sale.
I left stunned. On a bad day the maximum I would pay in Austin would be $ 32 with shop/​disposal fees. I completed my business and hauled ass back to Austin for a better deal. I’m sure each JL is a franchise and some lucky guy could own 1 or 15; with that said from a customer service angle they lost my business because they didn’t offer me anything close to what was offered 20 minutes northbound.

I can’t say I’ve ever been more pleased with an oil change experience. And I’m a girl who hates going to car places to have anything done. After reading the previous reviews, I was a little wary about taking my car here — but I realized that a review from someone who goes to get their oil changed without any money probably really shouldn’t carry any weight.
I showed up here on a Saturday morning. Ashton greeted me immediately, discussed what I needed done, (even suggested an inspection that I turned down, as mine expires in 3 days) and I was on my way to run errands with my boyfriend. I did receive two phone calls regarding my air filter and my fuel filter — which are obvious upsells — that I declined.
My car was ready in a timely fashion. I had the Signature Service oil change — and I used the $ 5 off online coupon. It was vacuumed wonderfully, no dog hair to be seen. (My dog is going to be pissed when he realizes that the eau de him is gone.) The package even includes window washing. All in all, very good service for what I received. NOT to mention, the employees opened every single door for me — going in and out. Eddie, the manager, even had my car pulled around — and even walked me out to get my car door for me.
Amazing service, I will definitely be returning to this location.

I have gone here several times over the last year. OK service.
I stopped in for a state inspection this week. MY ADVICE. DO NOT LEAVE ANYTHING OF VALUE IN YOUR CAR WHILE THEY HAVE IT. THEY CLEANED OUT MY CASH (LESS THAN $ 10) AND A FEW OTHER ITEMS FROM THE UNDER CONSOLE STORAGE.
i’M FINDING ANOTHER OIL CHANGE LOCATION IN TOWN.